Back

Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

Sort by
January 28, 2024

As always Jackie Cooper Infiniti has the best service department that is professional, friendly, fast… More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin love
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi JJ, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service's visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 28, 2024

Service was outstanding. Zoellner ( last name) was excellent. Car was clean and ready for pick up. More

by BILLF44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoellner
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi BILLF44, We appreciate your 5-star review. We are glad to hear you had an excellent experience during your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 27, 2024

Not a problem but question length of time to complete service. Communication could have been better. More

by GARELD GILL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Zoellner
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi GARELD GILL, Thank you for your kind review. We are glad to hear our team was excellent throughout your service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 27, 2024

They did a good job on the work my only complaint is there damage to my vehicle like some one hit something I reached our but no one really seemed to care told me to have a body shop look at it but I sh More

by KARIW2937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi KARIW2937, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Alex Kach, General Sales Manager

Jan 31, 2024 -

Jackie Cooper INFINITI responded

KARIW2937, I wanted to address your concern over the damage you notice on your vehicle. We take photos and video of all vehicles when they are brought in for service. We showed you the photo of your vehicle taken at the time you dropped it off. It does show that the damage was already there and did not occur during or after your service with us. If you would like to see those photos again, please let us know! We do appreciate your business and thank you for choosing us to help you keep the vehicle safe and on the road running smoothly!

January 27, 2024

Took my vehicle in for a random issue. Incredibly professional staff. Got me back on the road faster than I expected More

by GSILAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Bebout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bowers , Kaitlin Portincaso, James Gardner
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi GSILAS, We appreciate your 5-star review. We are delighted to hear our team was excellent during your service visit. Thank you for Jackie Cooper INFINITI. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 26, 2024

Ryan was amazing to work with. Always communicative and great service. 10 out of 10. More

by DAVID@DAVIDBURKUS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi David, Thank you for your 5-star review. We are delighted to hear Ryan made your service visit excellent with us. We hope to ee you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 25, 2024

Jared greeted me promptly and completed the check-in very efficiently. He had. Me in my loaner car quickly. He communicated with me to inform me about the results of the inspection & progress on the mainte More

by OKTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Jan 26, 2024 -

Jackie Cooper INFINITI responded

Hi OKTERRY, We appreciate your 5-star review. We are delighted to hear Jared was excellent throughout your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 25, 2024

Jared Hannah represented Jackie Cooper and Infinity in an excellent manner. He was professional yet friendly and courteous. Jared was knowledgeable and explained our maintenance needs as well as the proce More

by HELLEN.MULLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Jan 25, 2024 -

Jackie Cooper INFINITI responded

Hi HELLEN.MULLINS, Thank you for your 5-star review. We are delighted to hear Jared was excellent with your buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 21, 2024

Kept me. informed about my vehicle that was being evaluated. Offered my husband and I refreshments. More

by RMTDOCMOM
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas and Ryan
Jan 22, 2024 -

Jackie Cooper INFINITI responded

Hi RMTDOCMOM, Thank you for your 5-star review. We are glad to hear our team was excellent with your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 20, 2024

Great professional service! Jared was fantastic. All of my needs were met. Great loaner vehicle as well. More

by ABRADSHAWRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Jan 22, 2024 -

Jackie Cooper INFINITI responded

Hi ABRADSHAWARDH, Thank you for your 5-star review. We are glad to hear Jared took excellent care of you during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

...
8
...