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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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February 11, 2024

Customer service is exceptional. Thomas went above & beyond to quickly get me in a loaner and on my way to work when an unexpected breakdown occurred en-route to the office! More

by MFULLEROK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas zoellner
Feb 12, 2024 -

Jackie Cooper INFINITI responded

Hi MFULLEROK, We appreciate your 5-star review. We are delighted to hear Thomas went above and beyond with your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 11, 2024

Jarad and Erin go above and beyond in providing service on my QX55. I have experienced two situations needing “walk in” care. Both times my car was attended to quickly with kind and professional service. T More

by KUPUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarad and Erin, service
Feb 12, 2024 -

Jackie Cooper INFINITI responded

Hi KUPUA, Thank you for your 5-star review. We are glad to hear Jarad and Erin went above and beyond during the service of your QX55. We are looking forward to working with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 09, 2024

I made an appointment and requested a loaner. When I arrived Jared greeted me and explained each service I requested and told me of sale items. Work performed was very good and pickup was fast an More

by DBOWLING0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in the service department
Feb 12, 2024 -

Jackie Cooper INFINITI responded

Hi DBOWLING0428, We appreciate your 5-star review. We are glad to hear Jerrid made your service visit with you excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 09, 2024

Always a great experience. Professional, knowledgeable and careful. Everyone is great to work with. We always know we can count on the work being done correctly and efficien More

by raywarne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Hanna
Feb 12, 2024 -

Jackie Cooper INFINITI responded

Hi raywarne, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 08, 2024

Staff was extremely courteous and communicative. Service was performed very quick and efficient with advisor letting me know all that was done. More

by JOELDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Prickett
Feb 09, 2024 -

Jackie Cooper INFINITI responded

Hi JOELDRIVER, Thank you for your 5-star review. We are delighted to hear our team was excellent with your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 07, 2024

Professional. Clean attentive. We have worked with Jared multiple times recently. Service was excellent. Prompt More

by RONLAWSONR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service
Feb 08, 2024 -

Jackie Cooper INFINITI responded

Hi RONLAWSONR, We appreciate your 5-star review. We are delighted to hear Jared was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 07, 2024

I was in and out with a loaner vehicle in less then 5 min. Had by car back by noon. Speedy, top notch, and highly quality. More

by JENNYG070913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 08, 2024 -

Jackie Cooper INFINITI responded

Hi JENNYG070913, Thank you for your 5-star review. We are delighted to hear our team was excellent with your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 06, 2024

The friendliness and ease of service is always a great experience. I appreciate the clean car too. More

by Tyger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Jackie Cooper INFINITI responded

Hi Tgyer, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying visit. We hope to work with you on your next visit. Take care. Sincerely, Alex Kach, General Sales Manager

February 05, 2024

The service department has a Friendly and polite staff. It helps a lot that a loaner vehicle is available to be scheduled along with my service appointment. More

by LISAR79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Hannah
Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi LISAR79, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit with us. We are looking forward to working with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 04, 2024

We checked in for our service appointment 30 minutes early. A loaner was at the door for us ready to go. Our service advisor kept us up to date the entire time and the car was done in no time. Everyone More

by Aubie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi Aubie, Thank you for your 5-star review. We are glad to hear you had an excellent service experience with us. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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