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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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February 15, 2024

I truly appreciate the outstanding exemplary customer service Mr. Jared extended to Me. He went above and beyond what was expected and most helpful to Me for all.of the services that I needed. More

by MILDRED.DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi MILDRED.DENISE, We appreciate your 5-star review. We are delighted to hear Jared was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 14, 2024

The parts department personnel were very helpful in getting parts for my car and explaining the process in a friendly and understandable manner. Good customer service. More

by JOHNATHAN.FRAZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi JOHNATHAN.FRAZEE, Thank you for your kind review. We are glad to hear you had an excellent service experience with us. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 14, 2024

I was very pleased with my visit on Monday the 11th with Jared Hannah & the dealership. Jerry is very nice, courteous & friendly. He gave the the prettiest salmon pink carnation for Valentine’s Day…which is More

by kimnewton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah 9971
Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi kimnewton57, We appreciate your 5-star review. We are delighted to hear Jared, Jerry, and Hannah made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi kimnewton57, We appreciate your 5-star review. We are delighted to hear that Jared, Hannah, and Jerry were excellent throughout your visit. We hope work with you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 14, 2024

Erin was professional, courteous and helpful. Service was top notch. I will choose Jackie Cooper for all my maintenance needs. More

by mscheer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi mscheer, We appreciate your 5-star review. We are delighted to hear Erin was excellent during your vehicle's service. Thank you for choosing JC INIFINITI for your service needs. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 13, 2024

Jared Hannah got my oil change taken care of quickly, notified me of the maintenance needed and washed my car! The lobby is a nice place to work from while waiting. More

by WHITNEY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Feb 14, 2024 -

Jackie Cooper INFINITI responded

Hi WHITNEY12, We appreciate your 5-star review. We are delighted to hear Jared was excellent during your buying experience. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 13, 2024

Erin has been amazing for many years. We love Jackie Cooper Infiniti, and their service team is second to none!! More

by JASONBEHRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
Feb 14, 2024 -

Jackie Cooper INFINITI responded

Hi JASONBEHARMAN, We appreciate your 5-star review. We are glad to hear Erin was excellent during your service visit. We hope to see you on your next visit. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 13, 2024

Erin was great through the process and Mark Cox is attentive to his customers. Everything was set up and ready when I arrived and the loaner was ready to go! Great customer service! More

by BRAVEMANOKC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in service.
February 12, 2024

Customer service is exceptional. Jared went above & beyond on mulitple visits going over what is needed for our vehicle. More

by KJAM1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared in Service
Feb 12, 2024 -

Jackie Cooper INFINITI responded

Hi KJAM1022, Thank you for your 5-star review. We are delighted to hear Jared went above and beyond during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 12, 2024

This dealership has a helpful efficient staff who make the experience of buying a vehicle pleasant More

by FANDJGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Jackie Cooper INFINITI responded

Hi FANDJGIBSON, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service visit with us. We hope to see you in your future visits. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 12, 2024

Took vehcle in for routine service. Service representative was very professional and respectful. She listened to my concerns and took care of my needs. She always go above and beyond More

by ROGER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love, Alex Hogeman
Feb 13, 2024 -

Jackie Cooper INFINITI responded

Hi ROGER43, Thank you for your 5-star review. We are delighted to hear our team went above and beyond during your visit with us. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

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