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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.7
192 Reviews

192 Reviews of Jackie Cooper INFINITI - Service Center

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February 21, 2024

They are great! Work was quick, Jarad was great as well. Kept me informed and very friendly. More

by DDAKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Portincaso
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Feb 22, 2024 -

Jackie Cooper INFINITI responded

Hi DDAKE, Thank you for your 5-star review. We are delighted to hear Jarad was excellent during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 20, 2024

Everyone was very helpful, and communication was excellent. Jared answered all of my questions and was great to deal with. More

by DAVID@MURPHYFRANCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
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Feb 21, 2024 -

Jackie Cooper INFINITI responded

Hi DAVID@MURPHYFRANCY.COM Thank you for leaving a 5-star review. We are delighted to hear Jared was helpful during your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 20, 2024

Service rep was nice and professional. Received timely response. Even though the repair quote was extremely high I hold no fault against the service department More

by JAIDANTH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Feb 21, 2024 -

Jackie Cooper INFINITI responded

Hi JAIDANTH, Thank you for your 5-star review. We are delighted to hear our service team was excellent throughout your vehicle's visit. We are looking forward to working with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 19, 2024

Great service, everyone remembers your name. Service handled quickly and professionally by Jared Hanna! Were able to get me a loaner last minute. Highly recommend! More

by DYLANJACKSON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hanna
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi DYLANJACKSON78, Thank you for your 5-star review. We are glad to hear Jared was excellent with your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 19, 2024

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by MARK.MCCASKILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi MARK.MCCASKILL2, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 17, 2024

I had to call thee times to get a service advisor to help me with the appointment, left messages for someone to call they never called. More

by DEMLBOYLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi DEMLBOYLAN, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Alex Kach, General Sales Manager

February 17, 2024

Erin was very thorough in her monitoring of the service of our QX 60. Her professionalism and attention to detail were very exemplary! Many thanks, Erin! More

by carolyncwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love in Service Department
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi carolyncwoodard, Thank you for your 5-star rating and kind words. We are glad to hear Erin was excellent during the service of your QX60. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 16, 2024

I got a "Service Engine Soon" displayed. Took it in to have this corrected and the service team had it correctly resolved before the end of the day. More

by LWCANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love, Jared Hannah
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi LWCANNON, Thank you for taking the time to leave a 5-star review. We're thrilled to hear that our team took care of your vehicle's needs and provided you with a great experience. We can't wait to see you again soon. Take care and have a great day! Sincerely, Alex Kach, General Sales Manager

February 16, 2024

My recall maintenance was done quickly. Jared Hannah was very personable and efficient. I always appreciate his attention to detail. More

by KAYPAYTON918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi KAYPAYTON918, Thank you for taking the time to leave a 5-star review. We're thrilled to hear that Jared took care of your vehicle's needs and provided you with a great experience. We can't wait to see you again soon. Take care and have a great day! Sincerely, Alex Kach, General Sales Manager

February 16, 2024

Jared is always so efficient and friendly. Makes his customers feel special! Thank you, Jared! More

by bock21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi bock21, Thank you for leaving a 5-star review. It's great to hear that you had an excellent service experience and that you were pleased with Jared's performance. I'm sure the team at Jackie Cooper INFINITI will be thrilled to hear such positive feedback. They take pride in their work, and it's always nice to see their efforts recognized. Thank you for taking the time to leave a review, and we hope to see you again soon! Sincerely, Alex Kach, General Sales Manager

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