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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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February 25, 2024

Easy to make an appointment, courteous inquiry of my car service, informative explanation of needed attention to my car, appreciated loaner vehicle for use during service time so I was able to go home to ta More

by HARRIET.NEUFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Hannah
Feb 26, 2024 -

Jackie Cooper INFINITI responded

Hi HARRIET.NEFELD, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service visit with us. We are looking forward to working with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 24, 2024

My service is always timely and efficient without being sold unnecessary services. I enjoy working with Jared as my preferred advisor. Always a nice time! More

by JHOFFMAN0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Feb 26, 2024 -

Jackie Cooper INFINITI responded

Hi JHOFFMAN0513, We appreciate your kind words and a 5-star rating. We are delighted to hear Jared went above and beyond during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 24, 2024

The whole process of getting my car fixed was fast and done correctly. But I wish that I could’ve gotten a loaner car especially since there where dozens just sitting. More

by Jaytolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Jackie Cooper INFINITI responded

Hi Jaytolbert, Thank you for your 5-star review. We are delighted that you had an excellent experience with us. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 23, 2024

When I purchased my 2019 qx50 last July, there were a few things that needed attention. I was so lucky that I was introduced to Erin Love! She has simply made all of my service requests, unbelievingly smoot More

by PATPOOL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Feb 26, 2024 -

Jackie Cooper INFINITI responded

Hi PATPOOL49, I'm glad to hear that you had a great experience with Erin during your service visit and that you took the time to leave a 5-star review. It's always nice to receive positive feedback from our customers. We appreciate your business and we look forward to serving you again in the future Sincerely, Alex Kach, General Sales Manager

February 23, 2024

I am very grateful for the customer service at Jackie Cooper Infinity. Everyone is always greeting you with a smile and so helpful. In my experience it does not matter who helps you, they are always so k More

by SHIKAJALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin & everyone in the service department.
Feb 26, 2024 -

Jackie Cooper INFINITI responded

Hi SHIKAJALEN, We are glad to hear that you had a great service experience and that you were satisfied with the service you received. Thank you for taking the time to leave a 5-star review, we appreciate it. It was a pleasure doing business with you and we look forward to working with you again soon. Have a fantastic day! Sincerely, Alex Kach, General Sales Manager

February 23, 2024

I’ve been coming for years and have never had a problem. Kind and courteous. More

by DEDMONLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Feb 26, 2024 -

Jackie Cooper INFINITI responded

Hi DEDMONLISA, We appreciate your 5-star review. We are glad to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 23, 2024

My service adviser is absolutely amazing. She is very thorough and makes sure my car is returned and all has been completed. More

by BWALTER.69.BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
Feb 23, 2024 -

Jackie Cooper INFINITI responded

BWALTER.69.BW, I'm delighted to hear about your positive experience with Erin! Ensuring your car is thoroughly taken care of and returned in top condition is our priority, and I'm delighted that she consistently delivers on that. Thank you for your kind words and for trusting us with your vehicle. We look forward to continuing to provide excellent service for you in the future! Sincerely, Alex Kach, General Sales Manager

February 22, 2024

Erin is always helpful and so kind! I always feel cared for and taken care of when Erin is taking care of my vehicle! More

by KIRSTIE.FUGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Feb 23, 2024 -

Jackie Cooper INFINITI responded

Hello Kirstie, Thank you for your glowing review! It's truly heartening to hear that you consistently feel cared for and supported when Erin is assisting with your vehicle. Providing exceptional service and ensuring your satisfaction are our top priorities. We appreciate your continued trust in us, and we look forward to serving you again soon! Sincerely, Alex Kach, General Sales Manager

February 21, 2024

They are great! Work was quick, Jarad was great as well. Kept me informed and very friendly. More

by DDAKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Portincaso
Feb 22, 2024 -

Jackie Cooper INFINITI responded

Hi DDAKE, Thank you for your 5-star review. We are delighted to hear Jarad was excellent during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 21, 2024

Service Center is always ready to assist and are easy to talk to about my car concerns. I appreciate their willingness to help get my car repaired. More

by JONI2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin in Servce
Feb 21, 2024 -

Jackie Cooper INFINITI responded

Hi JONI2425, We appreciate your 5-star review. We are glad to hear you were satisfied with your service experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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