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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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December 08, 2023

Quick, and efficient service department. Professional staff, Nice facilities. Great value. Oil and filter service More

by sidbo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Portincaso, Kevin James
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi sidbo10, Thank you for your 5-star review. We are delighted to hear your service visit went well. Thank you for choosing JC Infiniti for all your vehicle needs. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 06, 2023

The staff that greeted us, specifically Jered, was so friendly and helpful. We had to make 2 trips because our car was difficult to diagnose. The mechanic was so patient and even rode in the car with us. More

by PAM.SHIPLEY1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered in service and a mechanic
Dec 07, 2023 -

Jackie Cooper INFINITI responded

Hi PAM.SHIPLEY1977, Thank you for your 5-star review. We are glad to hear Jered was excellent during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 04, 2023

Everyone in the service department is so nice and they have an awesome waiting area with free snacks! More

by SLRATIFF
Recommend Dealer
Yes
Employees Worked With
Jerod
Dec 04, 2023 -

Jackie Cooper INFINITI responded

Hi SLRATIFF, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 04, 2023

The employees are quick to greet me when I arrive for service. They are always friendly, courteous, enthusiastic, and provide excellent service. They also keep us informed with any important new details More

by SCHNEEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hogeman, Charles Blansett
Dec 04, 2023 -

Jackie Cooper INFINITI responded

Hi SCHNEEFISHER, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. Wed hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 03, 2023

I have purchased at least five cars from this dealership and I have always received professional, courteous, and excellent technical service and support. More

by DMILLARD904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Jackie Cooper INFINITI responded

Hi DMILLARD904, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with us. We hope to work with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 02, 2023

Jared is the best of the best in great customer service . Always pleasant and goes above and beyond More

by VLEICHNITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Dec 04, 2023 -

Jackie Cooper INFINITI responded

Hi VLEICHNITZ, We appreciate your 5-star review. We are delighted to hear Jared went above and beyond with your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 02, 2023

Very very nice waiting area with drinks and snacks. I appreciated the professionalism of the technicians and service personnel More

by PASTORBILBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Reed
Dec 04, 2023 -

Jackie Cooper INFINITI responded

Hi PASTORBILBY, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 01, 2023

Erin and the team did a very great job throughout. They were timely and efficient, and told me the cost so I could plan accordingly. Also having a loaner vehicle was definitely a plus. More

by sirishpanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 04, 2023 -

Jackie Cooper INFINITI responded

Hi sirishpanta, We appreciate your 5-star review. We are glad to hear Erin and the rest of the team were excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

November 30, 2023

I have always had excellent service at Jackie Cooper. Staff have always been knowledgeable and helpful. More

by JGRACEOKLA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Dec 01, 2023 -

Jackie Cooper INFINITI responded

Hi JGRACEOKLA53, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

November 30, 2023

I always use Tulsa Jackie Cooper to service my G37 infiniti. I usually use Jared who is always friendly & helpful. He was off on Monday. Ryan stepped right in greeted me with respect , Recommended i More

by MAGGIE.STROUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared & Ryan service
Dec 01, 2023 -

Jackie Cooper INFINITI responded

Hi MAGGIE.STROUD, We appreciate your 5-star review. We are delighted to hear Jared and Ryan made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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