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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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December 21, 2023

Shout out to Erin Love who’s always pleasant and helpful! The waiting area is very comfortable and conducive to working via the internet…appreciate the savory snacks and drinks as well! More

by KEN.HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
Report | Print
Dec 21, 2023 -

Jackie Cooper INFINITI responded

Hi KEN.HAYES, Thank you for your 5-star review. We are delighted to hear Erin was excellent throughout your buying visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 21, 2023

Excellent service and very prompt with getting me the estimate needed for my repairs. Great customer service. More

by VKIRKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Dec 22, 2023 -

Jackie Cooper INFINITI responded

Hi VKIRKES, Thank you for your 5-star review. We are delighted to hear our service team was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 21, 2023

Good service overall. They provided Lyft services for me while they work on my car. More

by DSULAYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with people at the service
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Dec 22, 2023 -

Jackie Cooper INFINITI responded

Hi DSULAYMAN, Thank you for your 5-star review. We are glad to hear our team provided you with excellent service. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 21, 2023

All the employees are friendly and professional. The service is efficient and I appreciate the option to have a loaner vehicle when necessary. More

by CARLALOTT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Dec 22, 2023 -

Jackie Cooper INFINITI responded

Hi CARLALOTT03, Thank you for your 5-star review. We are delighted to hear our team was excellent with your experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 21, 2023

Great communication and customer service. Ryan was exceptional! He kept me informed throughout the process of my vehicle being serviced. More

by EMILY.G.GRAHAM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in the Service department
Report | Print
Dec 21, 2023 -

Jackie Cooper INFINITI responded

Hi EMILY.G.GRAHAM22, Thank you for your 5-star review. We are glad to hear Ryan made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 21, 2023

The service was fast, The service technicians were informative and made sure that I understood what services needed to be done right away, and what could be put on for a later date. More

by RJMIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Jackson
Report | Print
Dec 22, 2023 -

Jackie Cooper INFINITI responded

Hi RJMIMS, Thank you for your 5-star review. We are delighted to hear our team was excellent throughout your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 20, 2023

The service center is just one of the many reasons we keep coming back to Jackie Cooper INFINITI. More

by BECKY.FIELDS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in service
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Dec 20, 2023 -

Jackie Cooper INFINITI responded

Hi BECKY.FIElDS73, Thank you for your 5-star review. We are delighted to hear our service team was excellent throughout your visits. Thank you for choosing Jackie Cooper INFINITI for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 20, 2023

They always give me fair and accurate information about my car issues and repairs needed or when they are due. Polite hard working employees More

by REXMANSUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department - Erin love, etc
Report | Print
Dec 21, 2023 -

Jackie Cooper INFINITI responded

Hi REXMANSUR, Thank you for your wonderful review. We are delighted to hear our team was excellent during your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 19, 2023

The staff was courteous and professional. The dealership had a nice comfortable waiting area with refreshments . More

by TROPICALMOM7883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin in the service dept
Report | Print
Dec 20, 2023 -

Jackie Cooper INFINITI responded

Hi TROPICALMOM7883, Thank you for your 5-star review. We are delighted to hear our team was excellent during your buying visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 17, 2023

Good job. Took longer than originally told but I had a loaner car which is very helpful. More

by LYNNERAGSDALE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Dec 18, 2023 -

Jackie Cooper INFINITI responded

Hi LYNNERAGSDALE1, We appreciate your 5-star review. We are delighted to hear to hear our team was excellent throughout your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

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