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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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December 30, 2023

Quality service every time. Good communication and honest guidance on what services they recommend and what should wait. More

by JEFF.NEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi JEFF.NEIL, Thank you for your 5-star review. We are delighted to hear our service team took excellent care during your stay. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 30, 2023

My first service experience with new car. Jared was professional but personable and kind. I waited for window tint and Jared kept me informed of the progress. it was a great experience. Tha More

by gpeach1348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi gpeach1348, We appreciate your 5-star review. We are glad to hear your first time service with Jared was excellent. We are looking forward to seeing you on your next service visit. Take care. Sincerely, Alex Kach, General Sales Manager

December 29, 2023

Great attention to detail, awesome problem solver, goes above and beyond to correct problems and make things right. More

by COURTNEYPRUNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi COURTNEYPRUNER, Thank you for your 5-star review. We are glad to hear our team made your purchase with us excellent. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 29, 2023

They are always very friendly, helpful and accommodating. They keep you informed on the progress of service/maintenance that your car is undergoing and they always return your car clean and washed. More

by RAFARABOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Love
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi RAFARABOUGH, We appreciate your kind review. We are delighted to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 28, 2023

Great dealership with great service. Dropped off my vehicle with no issues and pick up in a timely manner. More

by CORNELIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob, Kevin James
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Dec 29, 2023 -

Jackie Cooper INFINITI responded

Hi CORNELIOUS, We appreciate your 5-star review. We are delighted to hear our team was excellent during your vehicle's service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 28, 2023

Enjoy relationship with all employees. All treat you with respect. Erin Love is always very helpful. Love having as my service agent. More

by JTRHOTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Love in the service department is very helpful and deserves a five star rating.
Report | Print
Dec 29, 2023 -

Jackie Cooper INFINITI responded

Hi JTRHOTEN, We appreciate your 5-star review. We are delighted to hear Erin provided you with excellent service. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 28, 2023

Thomas and the crew at JC Infiniti were outstanding in their service and communicating updates. I love my new car!! More

by TULSA912ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in service
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Dec 29, 2023 -

Jackie Cooper INFINITI responded

Hi TULSA912ER, Thank you for your kind review. We are glad to hear Thomas and the rest of the team were excellent during your service visit. Thank you for choosing JC INFINITI. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 28, 2023

Jackie Cooper Infiniti service department always does a fantastic job taking care of our Infiniti SUV service needs. More

by PROPILOT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
Report | Print
Dec 29, 2023 -

Jackie Cooper INFINITI responded

Hi PROPILOT79, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 28, 2023

Jared was great, very personable and knowledgeable and accommodating and considerate of me and my small kids waiting. More

by MICHAEL_MCLANAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Dec 29, 2023 -

Jackie Cooper INFINITI responded

Hi MICHAEL_MCLANAHAN, Thank you for your 5-star review. We are glad to hear Jared was excellent throughout your car-buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 28, 2023

Erin Love is the best. She is very knowledgeable and always takes great care of my needs! More

by DAWN5055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
Report | Print
Dec 29, 2023 -

Jackie Cooper INFINITI responded

Hi DAWN5055, Thank you so much for leaving a 5-star review! Our team is thrilled to hear that Erin was able to assist in servicing your vehicle. We are committed to providing top-notch service and we’re happy to know that we met your expectations. We look forward to seeing you in your future visits and hope you have a great day! Sincerely, Alex Kach, General Sales Manager

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