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Jackie Cooper INFINITI - Service Center

Tulsa, OK

4.8
191 Reviews

191 Reviews of Jackie Cooper INFINITI - Service Center

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January 04, 2024

Friendly, professional, honest and great communication! I am very happy with this dealership. I bought my car here and have used the service and parts. More

by TMSIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah, Service
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Jan 05, 2024 -

Jackie Cooper INFINITI responded

Hi TMSIII, We appreciate your 5-star review. We are delighted to hear our team made your car-buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 04, 2024

Great job They took good care of us and offered the services without being pushy we are thankful for the service we got More

by ESASSIN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 05, 2024 -

Jackie Cooper INFINITI responded

Hi ESASSIN08, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 04, 2024

Great service, friendly and knowledgeable Service Department. Work was done promptly and everything was explained clearly More

by OKEEJPSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 04, 2024 -

Jackie Cooper INFINITI responded

Hi OKEEJPSB, Thank you for your kind review. We are glad to hear our team provided you with excellent care. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 03, 2024

They are very professional and friendly! Came in for routine service and they always make drop off and pick up simple and easy. Thomas was courteous and communicated things well. More

by lhofmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in Service Dept
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Jan 04, 2024 -

Jackie Cooper INFINITI responded

Hi Ihofmann, Thank you for your 5-star review. We are glad to hear Thomas was helpful during your car-buying process. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 31, 2023

Professional, efficient, nice people who care about the level if service and humanity! Thank you More

by BCCSGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayfield Asberry l
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi BCCSGIRL, We appreciate your 5-star review. We are glad to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 31, 2023

Ryan was very professional and kept me updated on the progress of my service. Service was timely and Ryan updated me on what was required for future service. More

by GARY.WITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with people in service. Jared has always been helpful also.
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi GARY.WITT, We appreciate your 5-star review. We are delighted to hear Ryan made your service visit with us excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 31, 2023

Excellent Customer Service! Erin, with Jackie Cooper INFINITI service department, is the best. Highly recommend! More

by DAILYPROVERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Erin
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi DAILYPROVERB, Thank you for your 5-star review. We are delighted to hear Erin provided you with excellent service. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 31, 2023

The service agents are fantastic. Every single one of them. They get your car in quick and fix it quick. This time Erin was awesome! More

by LYNN_SPROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi LYNN_SPROUSE, We appreciate your 5-star review. We are glad to hear Erin was excellent during your vehicle's service visit. We hope to see you on your next visit. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 31, 2023

They provided great service as always. I always feel like a customer when I use any of the Jackie Cooper locations. More

by SCOTT.HINTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Portincaso
Report | Print
Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi SCOTT.HINTON1, We appreciate your 5-star review. We are delighted to hear our team provided with great service. Thank you for choosing JC INFINITI for your vehicle needs. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 30, 2023

Service rep was extremely helpful with each item that I had questions about. The loaner car was sitting waiting so I was in and out in minutes!! More

by JMSIMMONS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Department
Report | Print
Jan 02, 2024 -

Jackie Cooper INFINITI responded

Hi JMSIMMONS44, We appreciate your 5-star review. We are glad to hear our service team provided you with excellent care. We hope to see you on your next visit. Have a great day. Sincerely, Alex Kach, General Sales Manager

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