Jackie Cooper INFINITI - Service Center

I took my Q60 in for service on Dember 31st. I told them of two issues I was having and on my way a low tire warning light came on. They updated the GPS system and didn't solve the problem so I told them of two issues I was having and on my way a low tire warning light came on. They updated the GPS system and didn't solve the problem so it'll have to be taken in again. A was notified that there was a nail in my one that there is problem with excessive wear on the inside of the front tires. The car only has 24k. Their fix for the problem was a new set of tires for 650.00. They also told me I had a nail in my tire that I thought would be fixed only to pick the car up with the same warning pop up and a 5pm on New Years Eve I was lucky enough to pull into a Robertson Tire store 30 minutes before closing, they dropped everything and fixed the problem at no cost. This is my second Infiniti that Ive owned and will continue to take my car to this dealership because I have taken my other one here and have had nothing but GREAT experiences with them and everyone deserves and second chance. And I wouldn't be writing this if I could've been able to get in contact with the service Manager. Ok guys Its the first of the year lets get back on your game. More

From Scott Burnett Jackie Cooper INFINITI ***** Star Review Erin Love, Ryan and Everyone in the Service Department are excellent people to deal with. My Infinity started overheating on the 17th and I w Review Erin Love, Ryan and Everyone in the Service Department are excellent people to deal with. My Infinity started overheating on the 17th and I was able to get it in within the hour. They provided me with a loaner and had my new radiator installed by the next morning. Because of the extended warranty, there was no charge. I highly recommend Jackie Cooper and Infinity – Deserving of a *****Star Review for Service and Product! Scott Burnett P.S. Jon Green is an excellent Sales Consultant that I have had the pleasure of dealing with for over 14 years. More

Scammers, with bogus reviews. The service quotes are based on the worst case so they can collect $199.00 for doing nothing. Beware, the Jackie Cooper INFINITI service department i The service quotes are based on the worst case so they can collect $199.00 for doing nothing. Beware, the Jackie Cooper INFINITI service department is a con. You have been warned. More

Jared Hannah Service Advisor took excellent care of me with my Infinite QX60. I will always use his service dept for ALL of my service needs going forward. He is polite, professional, and went above and b with my Infinite QX60. I will always use his service dept for ALL of my service needs going forward. He is polite, professional, and went above and beyond for me. More

Jared was excellent. He answered all questions, was very friendly and got me out of there quicker than I anticipated. He answered all questions, was very friendly and got me out of there quicker than I anticipated. More

The service team is stellar! Sales could take some notes from them. Thank you for taking care of me! Sales could take some notes from them. Thank you for taking care of me! More

Jared Hannah was very helpful and great to deal with! I will continue to use Jackie cooper to service my vehicles. I will continue to use Jackie cooper to service my vehicles. More

My first experience with the Service Department was excellent. Jared Hannah was helpful and extremely professional. excellent. Jared Hannah was helpful and extremely professional. More

Fast and friendly service thank you 99 99 99 99 99 99 99 99 99 99 99 More

As usual, I received excellent service. Jared and Erin are alway friendly and professional. Jared Took the time to explain to me what Needed to be done to my car and made sure that I unders Jared and Erin are alway friendly and professional. Jared Took the time to explain to me what Needed to be done to my car and made sure that I understood. I’m incredibly Grateful to this team More