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Jackie Cooper INFINITI

Tulsa, OK

4.8
557 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 557 reviews

December 10, 2023

Service Department - Although customer service is good, however the quality of mechanics are lack of detailed attention, lack of knowledge of issues caused mis diagnosed and generally costly for customers More

by CurrieInfinitiQX602015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 13, 2023 -

Jackie Cooper INFINITI responded

CurrieInfinitiQX602015, Thank you for your kind words concerning our Infiniti customer service. We are saddened to hear your thoughts on our certified technicians. As you did not use your name in this review, we are not able to determine the story behind your comments. We kindly ask that you communicate directly with us so that any issues or concerns can be addressed expeditiously. Statements of concern from anonymous reviews are difficult to resolve. Please do reach out to Service Manager Mike Bowers at 918-806-8988. Thank you!

December 10, 2023

Very thorough and completed in timely fashion. Friendly always has a nice place to wait More

by KENNEDY.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi KENNEDY.G, Thank you for your 5-star review. We are delighted to hear you were taken care of in a timely fashion. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 10, 2023

Margus was so kind, very thorough. He explained everything which was so helpful. He truly has been the best salesman I have encountered purchasing a vehicle. Appreciate him so much. Ev More

by gpeach1348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi gpeach1348, We appreciate your 5-star review. We are delighted Margus and Grant were excellent throughout your buying experience. We are looking forward to seeing you on your future visit. Take care. Sincerely, Alex Kach, General Sales Manager

December 10, 2023

Best dealership. Service tech Jared is great guy to work with on my problem.great More

by SKWALL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Hannah, Kevin James
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi SKWALL49, We appreciate your positive and kind review. We are thrilled to hear Jared was excellent to work with during your service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 09, 2023

Jackie Cooper Infiniti located in Tulsa Oklahoma is an excellent example of a car dealership for sales and service. They have worked with me and around my schedule to get my auto into service and kept in More

by GARYKEELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah five stars excellent
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi GARYKEELING, We appreciate your 5-star review. We are glad to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 08, 2023

This is the second vehicle that we have purchased from Jackie Cooper Infiniti. Mark Cox is our salesman for both vehicles, he is the very best! He was professional, friendly and very informative. He d More

by donnah0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi donnah0, We appreciate your 5-star review. We are glad to hear Mark and Grant took excellent care of you during the purchase of your new vehicle. We hope to see you on your next visit. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 08, 2023

Quick, and efficient service department. Professional staff, Nice facilities. Great value. Oil and filter service More

by sidbo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Portincaso, Kevin James
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi sidbo10, Thank you for your 5-star review. We are delighted to hear your service visit went well. Thank you for choosing JC Infiniti for all your vehicle needs. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 08, 2023

Whenever I take my vehicle into Jackie Cooper Infinti, the service advisors and the mechanics always exceed my expectations. The service advisor is knowledgeable, and cares about me and my vehicle. Gettin More

by HILDA.HARLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
Dec 11, 2023 -

Jackie Cooper INFINITI responded

Hi HILDA.HARLTON, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

December 06, 2023

The staff that greeted us, specifically Jered, was so friendly and helpful. We had to make 2 trips because our car was difficult to diagnose. The mechanic was so patient and even rode in the car with us. More

by PAM.SHIPLEY1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered in service and a mechanic
Dec 07, 2023 -

Jackie Cooper INFINITI responded

Hi PAM.SHIPLEY1977, Thank you for your 5-star review. We are glad to hear Jered was excellent during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

December 06, 2023

This is the second vehicle we have purchased here. People are friendly, helpful and very efficient in completing the purchase in a timely manner. More

by KARENKGLOVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margus Niiholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jackie Cooper INFINITI responded

Hi KARENKGLOVER< Thank you for your 5-star review. We are delighted to hear your second purchase with us was excellent. We hope to work with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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