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Jackie Cooper INFINITI

Tulsa, OK

4.8
558 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 558 reviews

January 19, 2024

Very pleased with the handling of fixing our family car so we can drive with pease of mind. I would recommend buying from a car from them. Thank you again More

by linda.wikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hogeman, Charles Blansett, Jill Jackson
Jan 19, 2024 -

Jackie Cooper INFINITI responded

Hi linda.wikel, We appreciate your kind feedback. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 19, 2024

Jon was amazing. My wife viewed the vehicle online but wanted to see more before driving 1.5 hrs. Jon was kind enought to send us a great video of the vehicle (BTW it More

by DAVID D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jackie Cooper INFINITI responded

Hi DAVID D, Thank you for your 5-star review. We are glad to hear Jon and Grant made your car-buying visit excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 18, 2024

Working with the sales team at Jackie Cooper infinity was a great experience. Specifically Chris Taylor who was the most patient and sweet person we’ve had the opportunity to work with! More

by JLORA24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jackie Cooper INFINITI responded

Hi JLORA24, Thank you for your 5-star review. We are delighted to hear Chris made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 17, 2024

Chris did a great job when I came into the dealership looking for a particular model. He was able to quickly identify the available inventory and made the test driving and purchasing experience both plea More

by lmuller90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Jackie Cooper INFINITI responded

Hi lmuller90, We appreciate your 5-star review. We are glad to hear Chris made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 17, 2024

Chris, as well as the rest of the Jackie Cooper staff, went above and beyond to take care of all my needs and concerns. Chris even delivered my new car to me in Edmond!! Thanks to Kip and Chris I will be More

by L.Harkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kip Karn
Jan 18, 2024 -

Jackie Cooper INFINITI responded

Hi L.Harkins, We appreciate your 5-star review. We are delighted to hear Chris and Kip made your buying experience excellent. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 17, 2024

she kindly took care of us in a timely manner much appreciated the service specially, on a cold day More

by carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 18, 2024 -

Jackie Cooper INFINITI responded

Hi carr, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 17, 2024

All of the staff and technicians do a very good job. They are very knowledgeable. More

by NELSONWILKINSON73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jan 18, 2024 -

Jackie Cooper INFINITI responded

Hi NELSONWILKINSON73, Thank you for your kind feedback. We are glad to hear you were satisfied with your service experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 17, 2024

Erin is friendly and takes care of us once the car is in, but communication is definitely slower. The consistent issues we have had with this QX60 along with incomplete and slow repairs which is very frustra More

by RYANSMITHPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin
Jan 18, 2024 -

Jackie Cooper INFINITI responded

Ryan, we are sorry to hear that your recent service experience wasn't deemed exceptional. For your particular issue with the bumper, we were excited to be able to get it covered by warranty even though the issue was the result of an abrasion due to what looks like a curb impact/scrape. We apologize that the process took some time. Your appointment was only for the intake of the vehicle. At that time we reached out for warranty acceptance, then we ordered you a brand new bumper, sent it to the body shop for new paint and reassembled it to your vehicle. This all takes time, which we stated in advance. We do appreciate your patience with it. We hope that the new bumper at no cost to you was worth it! Unfortunately, we were unable to give your vehicle a wash after service. It couldn't be done until service was complete and for several days temperatures were beyond the acceptable range for the operation of the car wash. We are more than happy to do that for you anytime you are in the area. You are part of the Jackie Cooper family and complimentary vehicle washes are always available to you. If you have any further questions concerning the new bumper or our service of your vehicle, we encourage you to call our service manager Mike Bowers. 918-249-9393. We look forward to seeing you again!

January 16, 2024

Great experience working with Jackie Cooper Infiniti. Jill and Chris took good care of us. Everything was efficient, fairly low pressure and I feel good about the purchase. More

by GMM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Jackson
Jan 17, 2024 -

Jackie Cooper INFINITI responded

Hi GMM, Thank you for your 5-star review. We are delighted to hear Jill and Chris took excellent care of you during your buying experience. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 16, 2024

My experience has been top-notch since the day I purchased my car. The service department is outstanding. The two service techs that have taken care of my vehicle have been very professional, consid More

by SHANABROTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared and Ryan, service department , Alex Hogeman
Jan 17, 2024 -

Jackie Cooper INFINITI responded

Hi SHANABROTHERS, Thank you for your 5-star review. We are glad to hear Jared and Ryan took excellent care of you during your stay with us. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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