Jackie Cooper INFINITI
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Jon took care of us from there time we came in till we left Jon .Was so nice and friendly and walked us through everything we need to know and asked he even washed and cleaned there car for us Jon gave us left Jon .Was so nice and friendly and walked us through everything we need to know and asked he even washed and cleaned there car for us Jon gave use better services than any other places we have ever bought a vehicles at. More
Sales interaction was relaxed and honest. Finalizing paperwork took a while due employees out sick. Finalizing paperwork took a while due employees out sick. More
Great customer service and polite. Didn’t push anything on me and this is why I will continue to buy from your dealers. Also finance department was the quickest I’ve ever had before Didn’t push anything on me and this is why I will continue to buy from your dealers. Also finance department was the quickest I’ve ever had before More
The service team was ready for me when I arrived & I had no trouble checking in. The waiting area was very clean and welcoming. Everything went as planned and I was out of there in an hour as promised. no trouble checking in. The waiting area was very clean and welcoming. Everything went as planned and I was out of there in an hour as promised. More
After five unsuccessful attempts at communicating with the service manager (3 phone messages and one email) and one of the service advisors (no reply to my email) about email notifications received from J the service manager (3 phone messages and one email) and one of the service advisors (no reply to my email) about email notifications received from Jackie Cooper Infiniti, saying I needed a new battery for my QX60, I had a very successful service visit with Erin Love, who assisted me, communicated with me, and did what was necessary for my vehicle. This was more like the Jackie Cooper Infiniti service I had become accustomed to, rather than the one of the last few weeks. I will consider returning, and, If I do, will definitely deal with Erin. I hope you will remedy the situation that occurred with me on my December 29th visit, which was comped because the service was so NOT the quality I have come to expect. Also, the unanswered emails and telephone calls are, in my opinion, inexcusable. However, many thanks to Erin, who tried to make it all right again! More
Jared was great to work with. Took time to explain the issues and helped my wife understand the dashboard lights she was concern with. Took time to explain the issues and helped my wife understand the dashboard lights she was concern with. More