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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
558 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 558 reviews

February 02, 2024

Very professional and responsible. Took ownership of things that needed to be fixed. Provided a loaner vehicle so that I was not inconvenienced More

by kenk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in the service department
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Feb 02, 2024 -

Jackie Cooper INFINITI responded

Hi kenk5, We appreciate your 5-star review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 01, 2024

Very nice, courteous and professional. Couldn’t ask for more. Waiting area was clean and comfortable. More

by KIRK3020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 01, 2024 -

Jackie Cooper INFINITI responded

Hi KIRK3020, We appreciate your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 01, 2024

Very informative on everything that was needed on my auto . Quick detailed work on my auto More

by JANACE88
Recommend Dealer
Yes
Employees Worked With
Did not talk with any of these people
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Feb 02, 2024 -

Jackie Cooper INFINITI responded

Hi JANACE88, Thank you for your kind review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 31, 2024

Good experience. I would recommend that you look at past service performed and not the year of the car when you recommend services. More

by JUDYMORENCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Feb 01, 2024 -

Jackie Cooper INFINITI responded

Hi JUDYMORENCY, Thank you for your kind review. We are glad to hear our team was excellent throughout your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

Feb 02, 2024 -

Jackie Cooper INFINITI responded

Good evening, Judy! Thank you for your 4-star review! We did want to clear up the misconception over the recommended services you mention. All of your vehicle's service history is with us. We do look at all past service that was performed. We still do recommend any regular maintenance that is recommended by the manufacturer for your vehicle based on the age and mileage of the vehicle. We are a certified Infiniti service center and this is a common practice for all Infiniti dealerships. The best way to prevent major repairs in the future is to keep up with manufacturer-recommended services as the vehicle ages. We apologize for any confusion on this service process. If you have any further questions, please do reach out to your Certified INFINITI Service Advisor. We look forward to helping you keep your vehicle on the road for years to come!

January 31, 2024

Service and attention was great. All service attendants were very helpful. I will be back. More

by jkdesmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Jackie Cooper INFINITI responded

Hi jkdesmond, Thank you for your 5-star review. We are delighted to hear our team took great care during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 30, 2024

Excellent customer service and exceptional customer experience! Erin did great providing me a video, pics and full report. She made the service experience very easy and comfortable, More

by RICK.GIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love
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Jan 31, 2024 -

Jackie Cooper INFINITI responded

Hi RICK.GIBSON, We appreciate your 5-star review. We are glad to hear Erin provided you with an excellent service. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 30, 2024

Jon Green is the best! ! He makes buying a car simple and he cares about his customers More

by STACY.JACKS.JUKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Jackie Cooper INFINITI responded

Hi STACY.JACKS.JUKO, We appreciate your 5-star review. We are delighted to hear Jon was helpful throughout your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 29, 2024

We are loyal and consistent patrons over the last 15-20 years and hope to continue. More

by ARCH70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Jackie Cooper INFINITI responded

Hi ARCH70, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your service visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

January 29, 2024

Great experience! Taylor was great about sending me pictures and information due to being out of state. Everyone was so nice from the time we walked in to the time we More

by kjohnson52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Hartman- 5 Stars
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Jan 30, 2024 -

Jackie Cooper INFINITI responded

Hi kjohnson52, We appreciate your 5-star review. We are delighted to hear Taylor was excellent throughout your car-buying experience. We are looking forward to seeing you in the future. Have a great day. Sincerely, Alex Kach, General Sales Manager

January 29, 2024

Always a GREAT experience! Thank you for taking such good care of our vehicle and us. Thank you More

by JHIM4X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Area
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Jan 30, 2024 -

Jackie Cooper INFINITI responded

Hi JHIM4X, We appreciate your 5-star review. We are delighted to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

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