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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
558 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 558 reviews

February 07, 2024

I was in and out with a loaner vehicle in less then 5 min. Had by car back by noon. Speedy, top notch, and highly quality. More

by JENNYG070913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 08, 2024 -

Jackie Cooper INFINITI responded

Hi JENNYG070913, Thank you for your 5-star review. We are delighted to hear our team was excellent with your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 07, 2024

Jill was fantastic! Love the dealership! Everyone was wonderful and went beyond kindness by even opening the doors for us. Finance manager was a very nice man. I want More

by rwm744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Jackson
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Feb 07, 2024 -

Jackie Cooper INFINITI responded

Hi rwm744, Thank you for your 5-star review. We are delighted to hear Jill was excellent during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 06, 2024

Great salesman he was very helpful. We also were buying an electric car that isn’t part of their normal line of cars. He was able to figure out the differences to help make our experien More

by POWERMUSTY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Blansett
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Feb 07, 2024 -

Jackie Cooper INFINITI responded

Hi POWERMUSTY1, Thank you for your 5-star review. We are delighted to hear our team was excellent with your buying visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 06, 2024

The friendliness and ease of service is always a great experience. I appreciate the clean car too. More

by Tyger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Jackie Cooper INFINITI responded

Hi Tgyer, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying visit. We hope to work with you on your next visit. Take care. Sincerely, Alex Kach, General Sales Manager

February 05, 2024

The service department has a Friendly and polite staff. It helps a lot that a loaner vehicle is available to be scheduled along with my service appointment. More

by LISAR79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Hannah
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Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi LISAR79, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit with us. We are looking forward to working with you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 04, 2024

GREAT PLACE TO DO BUSINESS ALWAYS COURTEOUS AND FRIENDLY. SERVICE MANAGER ALWAYS KEEPS YOU INFORMED. GOT THERE AN HOUR EARLY, GOT US RIGHT IN. ALWAYS A 10!!!! More

by DGOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi DGOLL, We appreciate your 5-star review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 04, 2024

We checked in for our service appointment 30 minutes early. A loaner was at the door for us ready to go. Our service advisor kept us up to date the entire time and the car was done in no time. Everyone More

by Aubie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi Aubie, Thank you for your 5-star review. We are glad to hear you had an excellent service experience with us. We hope to see you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 04, 2024

Great experience! Very knowledgeable and helpful! Beautiful vehicles and fantastic customer service! We are super pleased with our purchase. 10/10 More

by tffnyhurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hogeman, Kevin James
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Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi tffnyhurt, Thank you for your 5-star review. We are delighted to hear our team was excellent throughout your visit. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 04, 2024

Always nice and pleasant environment and staff. The facility is a true representation of what a luxury service department should be More

by treybeau54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 05, 2024 -

Jackie Cooper INFINITI responded

Hi treybeau54, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service visit. We hope to see you soon. have a great day. Sincerely, Alex Kach, General Sales Manager

February 04, 2024

I dropped my car off for an oil change at 2 pm. I was waiting for a call that it was ready for pick up, which I never received. When my car was dropped off, there was no mention of it needing to s More

by NOVOZINSKYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin
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Feb 05, 2024 -

Jackie Cooper INFINITI responded

Novozinskyc, we are sorry to hear of your disappointment in your recent service visit at our Infiniti dealership. The regular maintenance on your Lexus did not require an overnight stay. When the vehicle was dropped off for the initial oil change and inspection it was 2pm. As the service drive was full and we were short-staffed that afternoon, two advisors worked alternately to get your vehicle processed and into the shop. The inspection revealed a few items that could use attention. You approved the replacement of an engine filter. As we are not a Lexus dealership, we needed to get that part from their parts department. Once the the engine filter came in and was installed, it was 6pm. We apologize that communication did not happen quicker. Both service advisors who worked with your vehicle want you to know they are sorry for the delay. We thank you for your patience. While we do all we can to get work in and out to the convenience of the customer, there are days when staffing makes that a challenge. We are always looking to get better at what we do and we will take your experience to heart. Thank you for choosing Jackie Cooper Infiniti...we appreciate you and your business.

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