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Jackie Cooper INFINITI

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
558 Reviews
The only INFINITI Dealer in Tulsa OK Strives To Be The Best! Since 1991, Jackie Cooper Imports has served Tulsa, OK drivers and helped make their high-end vehicle dreams a reality. Jackie Cooper INFINITI® became a proud part of that legacy in 1998 and continues to provide each customer with a top-notch car buying experience from beginning to end. It is our goal to create lifelong relationships with each and every one of our customers, as well as show our ever-lasting commitment to our community. As a family-owned dealership paired with tenured team members and a reputation for doing things the honest and fair way, we hope you’ll give us the privilege to earn your business, too.
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8825 S Memorial Dr

Tulsa, OK

74133

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Showing 558 reviews

February 17, 2024

I had to call thee times to get a service advisor to help me with the appointment, left messages for someone to call they never called. More

by DEMLBOYLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi DEMLBOYLAN, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Alex Kach, General Sales Manager

February 17, 2024

Erin was very thorough in her monitoring of the service of our QX 60. Her professionalism and attention to detail were very exemplary! Many thanks, Erin! More

by carolyncwoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love in Service Department
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi carolyncwoodard, Thank you for your 5-star rating and kind words. We are glad to hear Erin was excellent during the service of your QX60. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 17, 2024

Great experience as an out of state buyer. Jon was really nice and super helpful!! More

by Adnaan Rafeek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hogeman
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi Adnann Rafeek, Thank you for your 5-star review. We are glad to hear Jon was helpful with your buying process. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 16, 2024

Alex and Grant were both great to work with. they made whole process smooth and quick. More

by alt1202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hogeman
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi alt1202, Thank you so much for taking the time to leave us a glowing 5-star review. We are absolutely thrilled to hear that you had a wonderful experience working with our team members, Alex and Grant, throughout your process. Your feedback means a lot to us and we truly appreciate it. We can't wait to see you again soon and hope you have a fantastic day! Sincerely, Alex Kach, General Sales Manager

February 16, 2024

I got a "Service Engine Soon" displayed. Took it in to have this corrected and the service team had it correctly resolved before the end of the day. More

by LWCANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Love, Jared Hannah
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi LWCANNON, Thank you for taking the time to leave a 5-star review. We're thrilled to hear that our team took care of your vehicle's needs and provided you with a great experience. We can't wait to see you again soon. Take care and have a great day! Sincerely, Alex Kach, General Sales Manager

February 16, 2024

My recall maintenance was done quickly. Jared Hannah was very personable and efficient. I always appreciate his attention to detail. More

by KAYPAYTON918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
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Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi KAYPAYTON918, Thank you for taking the time to leave a 5-star review. We're thrilled to hear that Jared took care of your vehicle's needs and provided you with a great experience. We can't wait to see you again soon. Take care and have a great day! Sincerely, Alex Kach, General Sales Manager

February 16, 2024

Jared is always so efficient and friendly. Makes his customers feel special! Thank you, Jared! More

by bock21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Jackie Cooper INFINITI responded

Hi bock21, Thank you for leaving a 5-star review. It's great to hear that you had an excellent service experience and that you were pleased with Jared's performance. I'm sure the team at Jackie Cooper INFINITI will be thrilled to hear such positive feedback. They take pride in their work, and it's always nice to see their efforts recognized. Thank you for taking the time to leave a review, and we hope to see you again soon! Sincerely, Alex Kach, General Sales Manager

February 15, 2024

Service level needs were communicated to both my son, who was onsite, and to me the owner. Options were provided timely in written and oral form. More

by LESASHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was not on-site.
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Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi LESASHAW, We appreicate your 5-star review. We are glad to hear you were satisfied with your service experience with us. We hope to see you soon. Take care. Sincerely, Alex Kach, General Sales Manager

February 15, 2024

I truly appreciate the outstanding exemplary customer service Mr. Jared extended to Me. He went above and beyond what was expected and most helpful to Me for all.of the services that I needed. More

by MILDRED.DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah
Report | Print
Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi MILDRED.DENISE, We appreciate your 5-star review. We are delighted to hear Jared was excellent throughout your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Alex Kach, General Sales Manager

February 14, 2024

I was very pleased with my visit on Monday the 11th with Jared Hannah & the dealership. Jerry is very nice, courteous & friendly. He gave the the prettiest salmon pink carnation for Valentine’s Day…which is More

by kimnewton57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hannah 9971
Report | Print
Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi kimnewton57, We appreciate your 5-star review. We are delighted to hear Jared, Jerry, and Hannah made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Alex Kach, General Sales Manager

Feb 15, 2024 -

Jackie Cooper INFINITI responded

Hi kimnewton57, We appreciate your 5-star review. We are delighted to hear that Jared, Hannah, and Jerry were excellent throughout your visit. We hope work with you soon. Take care. Sincerely, Alex Kach, General Sales Manager

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