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Jack Volkswagen of Saco

Saco, ME

4.8
552 Reviews

784 Portland Rd

Saco, ME

04072

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Showing 552 reviews

December 10, 2019

Prime Volkswagen in Saco Maine always exceeds the stands in customer service. Another great service experience. Shoutout to service manager Justin, and Colton, these guys always go the extra mile. Thank More

by Beelerscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton and Justin in service
Dec 10, 2019 -

Jack Volkswagen of Saco responded

Thank you for the review! We couldn't be happier to hear that we exceeded your expectations. Justin and Colton are definitely amazing members of our team here at Prime Volkswagen - Saco, and we will be sure to let them know that you appreciate them! We are looking forward to working with you again!

December 03, 2019

great job I was greeted immediately when I entered the building. The car was finished on time. They washed and vacuumed it, I really appreciated that! Also h More

by vwjetta14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cox
Dec 03, 2019 -

Jack Volkswagen of Saco responded

Perfect! Thank you so much for sharing feedback about your recent visit to Prime Volkswagen - Saco. We are so happy to hear that you're a satisfied customer.

December 01, 2019

Great experience start to finish....our sales person Bill was awesome not pushy but informative and professional...credit process was fast & easy with Matt.....i would definitely buy here again and recommend More

by Dana
Recommend Dealer
Yes
Employees Worked With
Bill -sales.....Matt - credit. Both outstanding
Dec 02, 2019 -

Jack Volkswagen of Saco responded

Dana, thank you for sharing the positive experience you had with Bill and Matt at Prime Volkswagen - Saco! We appreciate the recommendation and enjoy your new ride!

November 29, 2019

New used car purchase (Subaru from VW Prime) Honest upfront and very professional. Nick Guay & finance team did whatever it took to get me in my car and it worked! Hands down the easiest no press More

by Beth P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Dec 02, 2019 -

Jack Volkswagen of Saco responded

Hi Beth - For you to say "Hands down the easiest no pressure experience I have ever had at a dealership" makes our day! We really appreciate your compliments of Nick, our Finance team, and our facilities. Thank you for trusting us with this purchase.

November 27, 2019

Great experience. I live in Mass so spent a lot of time speaking with Zach before seeing the car. Zach had the car ready when we got there, answered all our questions and negotiated the deal the same day. More

by Paul F
Recommend Dealer
Yes
Employees Worked With
Zach Bean
Nov 27, 2019 -

Jack Volkswagen of Saco responded

Thank you for the review, Paul! It means a lot to us that you travelled all the way from Massachusetts, and we couldn't be more pleased to hear that we made the trip worth it. Providing our customers with exceptional service is always the goal for us here at Prime Volkswagen - Saco, and we are happy to hear that Zach and Nick did that for you. We will be sure to let them know that you appreciate their help!

November 24, 2019

Comfortable atmosphere with young children. We were in and out in about an hour. They were even able to get me a better finance option at the last minute. I'll be doing business with them again. More

by kristofferhibbard
Recommend Dealer
Yes
Employees Worked With
Nick Cole and Tony Woods
Nov 25, 2019 -

Jack Volkswagen of Saco responded

It's so great to hear that your car-buying process was quick and easy! We also love that your children enjoyed their visit with us as well. Thank you from the entire team at Prime Volkswagen - Saco.

November 24, 2019

Bill and Nick were awesome. we will use Prime VW again in the future and suggest others try them too. They were wonderful and professional More

by nsilv1115
Recommend Dealer
Yes
Employees Worked With
Bill in Sales and Nick in financing
Nov 25, 2019 -

Jack Volkswagen of Saco responded

Thank you for the recommendation! We appreciate you taking the time to share your great experience with us here at Prime Volkswagen - Saco and are happy you had a good experience working with Bill and Nick.

November 17, 2019

My salesman Nicholas Guay was excellent. He listened to my needs and went out of his way to get the vehicle i needed for my family. Nick in finance was great as well. He got me great discounts and the perf More

by thomas.clegg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Guay
Nov 18, 2019 -

Jack Volkswagen of Saco responded

Hi Thomas - We love to hear that Nicholas and Nick helped you get into the right car at the right price. Thanks to you and your wife for trusting us with your business! We can't wait to work with you again at Prime Volkswagen - Saco.

November 12, 2019

I love my new VW! I can’t wait to see how it handles in the ice and snow this winter. The sales and finance teams were great. More

by volvovw
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 12, 2019 -

Jack Volkswagen of Saco responded

We are so glad to hear that you're loving your new Volkswagen! Thanks for the excellent review. We wish you safe driving this winter and all year long.

November 01, 2019

Lillian was amazing! She was kind, patient, and helpful. I appreciated her giving my husband and I the time to make our decision without pressure. More

by A.Burgess
Recommend Dealer
Yes
Employees Worked With
Lillian McPherson
Nov 01, 2019 -

Jack Volkswagen of Saco responded

"Kind, patient, and helpful" are all words we love to see. Thank you so much for coming to Prime Volkswagen - Saco! We hope that you and your husband are enjoying your new vehicle.

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