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Jack Schmitt Ford

Collinsville, IL

4.5
566 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 566 reviews

January 13, 2022

People were nice fast and told me what they were going to do and when it was going to be done Hi is More

by RDELUCA03951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 10, 2022

I was very pleased with the entire process of buying my truck. Black was upfront and treated me professionally. No games and gimmicks Much appreciated Rich Jachino Springfied ILL More

by RICHJAKINO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Blake Turner
January 10, 2022

We had a very good experience purchasing our Ford Edge. Sales lady, Jessica was very helpful and super pleasant to deal with. Sales manager John worked hard to meet our needs and we felt no pressure at a More

by DENNIS_GOODE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Morgenthaler
January 10, 2022

Very helpful Excellent finance dept.. Staff was very attentive and polite. When I called back after my purchase..they answered most all my questions. More

by ONEANDONLYJET67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Osborne, Chris "New York" Belesi, Jessica Morgenthaler
January 10, 2022

My person of contact, was mike he was , kind. I get there at 7:30. He had me pull my car into the inside. He had someone waiting for me,that drove me to work and picked me back up after work. Thanks for maki More

by SHERRYHARRIS131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 08, 2022

I gave a 4 star rating but that being said there seems to be a communication problem between departments. I will say the last lady that helped me was very professional and got things done. Thank you More

by ALLISONS1149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule, Laurie Osborne
January 08, 2022

Service department is efficient and explain any unexpected issues that are discovered during the visit More

by EBIGHAM
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule, Jennifer McCullough
January 07, 2022

pleasent well mannered will answer any questions could use coffee while waiting but all in all service was good and as fast as they could make it More

by RLOYET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Nunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Paule, Jennifer McCullough
January 07, 2022

The service agent was very helpful, kept me informed and genuinely concerned with helping me out. More

by AMBERGERMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

A trust worthy dealership with a n outstanding service term. I have had my car serviced here for years. It's the only place I take my Ford. More

by TCHAT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
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