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Jack Schmitt Ford

Collinsville, IL

4.5
566 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 566 reviews

March 10, 2022

Always prompt and accurate service with a smile. I never have to worry about the job not being done right the first time More

by karateewnicholas1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer McCullough
March 08, 2022

Customer service was exceptional. They went out their way to accommodate me. Every person from advisor to driver was great. More

by bobdocf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
March 07, 2022

They are always very accommodating. Good, fast and reliable service. I would recommend their service department. More

by SUEWOODEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer McCullough
February 25, 2022

2021 F150 Powerboost needed a recall item worked. Scheduled the inspection with Jack Schmitt Ford and they already had the parts. Recall took longer than expected but it was completed in a single t More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
February 18, 2022

Always listens to my problems I’m having with the car & doesn’t shrug them off. More

by KEBN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
February 04, 2022

Very fair staff, friendly and patient. The staff was professional and welcoming. I highly recommend this dealership. More

by JOSEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2022

I had my truck in for repair and ask to have the paint treatment done also. The service writer said it was going to rain so they would not do it. I guess after you pay for something getting it done is up More

by HUETHERJACK18
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
January 15, 2022

great service. Easy to use. close to my house. friendly people. Easy to get into and out of. More

by APSHEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Paule, Jennifer McCullough
January 14, 2022

This was a better trip to the dealership. Still longer than they told us it would take and no usr of a loaner car. Was told an hour to 1.25 hours took over 2 hours. More

by GOLDIE.WILDFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

This dealership is a great place to purchase a car. John Ortiz in sales and Mr. Wheeler in finance made it painless! Cool place to buy cars, great people! More

by TWINKLE18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ortiz, Gary Thaller, Chris Wheeler
Jan 14, 2022 -

Jack Schmitt Ford responded

Thanks Twinkle18 for the kind review. Please let us know how we can earn 5 Stars instead of 3!! : )

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