Jack Schmitt Ford
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 561 reviews
A fun first time buying experience! I enjoyed my time at the dealership. I learned a lot about the car buying experience and enjoyed every step of the process! Emily was very friendly, a I enjoyed my time at the dealership. I learned a lot about the car buying experience and enjoyed every step of the process! Emily was very friendly, and knowledgeable about the car I was buying and it felt like she was making sure I drove away happy. I could not have asked for a better person than Emily. And still to this day she is still more than happy to answer any question that I have which makes it an ongoing great experience. Thank you Emily for the great time and great experience you gave me. More
Happy with Harkins :) After months of searching on line. Finally settled on a Ford Escape.Found one at another dealer and was very disappointed in the service and didnt pu After months of searching on line. Finally settled on a Ford Escape.Found one at another dealer and was very disappointed in the service and didnt purchase there. then found a nicer one on line at Jack Schmitt in Collinsville. Talked to Damon several times on the phone before taking the trip of an hour and a half there. He was very professional on the phone. When we arrived the car was ready to drive and he met us at the door. As we test drove he answered all of our questions. He was very knowledgeable He made us feel comfortable,great salesman. After we purchased the car. My husband mentioned he was looking for a very specific truck. that he was having trouble finding. Damon got to work right away and got Jason to help. They found the one he was looking for in 15 minutes. Had it there in 3 days. Great Job and Great Experience More
best customer sevices Damon was good help us find a car that we were looking for for a good price . Had something for may kid to while we wait. Damon was the only that came Damon was good help us find a car that we were looking for for a good price . Had something for may kid to while we wait. Damon was the only that came and talked to us . More
Service is what sets them apart Every major dealership sells cars for about the same price. They all offer the same incentives. The different is the people. I have never had a bad e Every major dealership sells cars for about the same price. They all offer the same incentives. The different is the people. I have never had a bad experience at Jack Schmitt Ford. My salesperson, Emily Evano helped me through every step of the sales process and 7 months later is still there for me to assist in any service I need. She (and Jack Schmitt)is a godsend in an all too often shady world of car dealers. More
An Awesome place to buy a vehicle! Our buying experience at Jack Schmitt Ford was second to none. Both Justin Elmore and Clint Haynes were not only professional, but they treated us li Our buying experience at Jack Schmitt Ford was second to none. Both Justin Elmore and Clint Haynes were not only professional, but they treated us like friends and that means a lot in today's world. They are to be commended for the good work they do and if every dealership had employees like them, then car buying would always be a great experience. More
MKC purchase The experience was very good. All the employees were friendly and informative. They kept us informed on all the steps and there were no surprises. T The experience was very good. All the employees were friendly and informative. They kept us informed on all the steps and there were no surprises. This was a great experience and we really like our new MKC! More
Amazing Experience! It was an absolute pleasure to deal with Russ Sebastian and Jamie Stack at Jack Schmitt Ford. They were more than willing to work with me and help acc It was an absolute pleasure to deal with Russ Sebastian and Jamie Stack at Jack Schmitt Ford. They were more than willing to work with me and help accommodate my needs. I had been looking and shopping for weeks and Russ did everything to make sure I left happy with a new car. The quality of service I received from the team is greatly appreciated and I would recommend the dealer to anyone. Thanks again Nick Wade More
Amazing I went to this dealership because they were the only one with Focus xxx in stock. I was treated very fairly from the start to the finish. The salesm I went to this dealership because they were the only one with Focus xxx in stock. I was treated very fairly from the start to the finish. The salesman took me outside to show me his personal Focus ST. I was so impressed my wife bough her own Focus the next night. A welcomed change to Auffenberg Ford. More
Truck sales Great customer service . Super friendly staff quick and effecient. Russ was so helpful. Finance was easy very relaxed setting. No pressure sales w Great customer service . Super friendly staff quick and effecient. Russ was so helpful. Finance was easy very relaxed setting. No pressure sales which am very thankful for. More
Great experience After searching for a vehicle for 6+ months, I found the right vehicle for me and my family here. Everyone there was very friendly and I would recomen After searching for a vehicle for 6+ months, I found the right vehicle for me and my family here. Everyone there was very friendly and I would recomend this dealership to anyone. More