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Jack Schmitt Ford
Collinsville, IL
561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 561 reviews
April 30, 2015
Excellent Service I would like to take a minute and thank Don Wilhold, and the entire service department at Jack Schmitt Ford. The service department does a great job o I would like to take a minute and thank Don Wilhold, and the entire service department at Jack Schmitt Ford. The service department does a great job of getting our cars in for service on short notice. I would recommend this dealership to anyone. More
by TPD
Employees Worked With
Don Wilhold
April 27, 2015
First new car purchase My husband and I went looking to make a purchase on our first new car. We did some research online before we went and couldn't be any happier with the My husband and I went looking to make a purchase on our first new car. We did some research online before we went and couldn't be any happier with the service and care we received! From the time we got there til the time we drove off the lot, we were met with very caring and helpful salesmen. Brad Clanney took us through every step and was honest with us! We felt extremely comfortable with him as we shared quite a few laughs along the way. We will be bringing our oldest son who is a Marine to buy his first car and will be recommending Brad to everyone we know looking for a great car buying experience! More
by TomCarG
Employees Worked With
Ben Firnkes, Brad Clanney
April 20, 2015
Purchase New F-150 Truck This is the 3rd vehicle I have purchased at Jack Schmitt Ford-Lincoln. Each time, the customer service has been excellent from all employees at the d This is the 3rd vehicle I have purchased at Jack Schmitt Ford-Lincoln. Each time, the customer service has been excellent from all employees at the dealership. I am treated as a valued customer each and every time I come to the dealership - no matter what the purpose of my visit may be. From the receptionist, to the sales associates, the sales managers, the financial advisors, and the service advisors - excellent customer service is given. And the deals are up-front and straight-forward. They treat me and my wife with the utmost courtesy and respect. There's no need for me to shop for a vehicle anywhere else. More
by 3shortboys
Employees Worked With
Jim Smith, Ben Firnkes
April 16, 2015
corporate perks program internet person was very friendly and knowledgeableBrad Clancy was my rep. He took the time to learn about me & my wife. The finance Lady was also ver internet person was very friendly and knowledgeableBrad Clancy was my rep. He took the time to learn about me & my wife. The finance Lady was also very helpful. More
by Alwcon
Employees Worked With
Jade Noll, Jaime Stack, Brad Clanney
April 06, 2015
Great Experience Very friendly sales staff. Very knowledgeable. No pressure. He found us the perfect vehicle and a fair price. I will be back. THanks again for a Very friendly sales staff. Very knowledgeable. No pressure. He found us the perfect vehicle and a fair price. I will be back. THanks again for a great purchase. More
by kstajkowski
Employees Worked With
Jim Smith
April 06, 2015
THANK YOU Mr Brad Clanney Dear Brad Thank you and also please thank your co workers for helping myself and daughter through the purchase of her 2015 Ford Escape. You couldn' Dear Brad Thank you and also please thank your co workers for helping myself and daughter through the purchase of her 2015 Ford Escape. You couldn't have been any more kind and helpful. You made my daughter feel comfortable driving her new car. You explained the dash to her and you also explained to her how to use the owners manual PLUS PLUS you offered her free carwashes for a year!!! WOW.... Your team of coworkers were extremely friendly also. We commented on how clean your showroom was plus a great lounge area complete with BIG SCREEN TV to watch while we were waiting for the accountant. I also want to mention that your coworker Adam Bohle was extremely friendly and helpful. THANK YOU Pam Navolio More
by pamnav
Employees Worked With
Adam Bohle, Brad Clanney
April 02, 2015
Great, great, great! I am always satisfied with Jim Smith and the team at Jack Schmitt! He and Ben Firnkes were knowledgeable and gave me the best deal ever! I have been I am always satisfied with Jim Smith and the team at Jack Schmitt! He and Ben Firnkes were knowledgeable and gave me the best deal ever! I have been working with them for years and will continue to do so! Gina McCauley More
by Gina M.
Employees Worked With
Jim Smith, Ben Firnkes
April 01, 2015
beyond great experience! I'm not one to review something. However, today I am. We needed a newer car. We had a very tight budget. Virtually nothing. We walked into the used ca I'm not one to review something. However, today I am. We needed a newer car. We had a very tight budget. Virtually nothing. We walked into the used cars, looking for one specifically. Of course, it was just sold. Used cars move like lightening during tax season. Disappointed at best, Brad looked at something else for us. Truly not in our price but we decided to test drive. Felt good and looked good, we decided to sit down and talk numbers. I will tell you from the bottom of my heart, Brad and the gentleman who values trade-in went over the top to help us get into this vehicle. We had no wiggle room, yet they truly went above and beyond to help us and by the Grace of God got us to the number we came in with. We thought long about it but in the end the deal was meant to be. I believe situations and people are put in your path for a reason and this deal and salesman were no exception. thank you from the bottom of our hearts. It was a pleasant experience from beginning to end and everyone on staff was so friendly to us. We plan on purchasing there from now on. Thank you so much!!!!! My cup runneth over. More
by Debra
Employees Worked With
Brad Clanney
March 02, 2015
Basic Service Don Wilhold is the best! He is so nice and friendly to the customers. He ensures he is doing his best to make the customer feel appreciated. Don is th Don Wilhold is the best! He is so nice and friendly to the customers. He ensures he is doing his best to make the customer feel appreciated. Don is the reason I keep coming back! More
by dustin8201
Employees Worked With
Don Wilhold
January 15, 2015
Great Experience Buying a Used Vehicle from Ali We called on an Ad for a Kia Soul and talked to Ali Abusharif. My husband said we would swing by the next day. When we arrived the car was sitting u We called on an Ad for a Kia Soul and talked to Ali Abusharif. My husband said we would swing by the next day. When we arrived the car was sitting up front and Ali was waiting. Answered all of our questions and was extremely friendly and personable. Not at all aggressive. My husband and I took the car out for a test drive and liked the car, but were still wanting to do a little more research on price, models, etc. Ali was not at all pushy, no high pressure sales techniques which is very rare in car sales. We returned a few days later so that I could test drive the car. Decided to buy the car and negotiated a great price. We are extremely pleased with our purchase. If you are wanting to have a great experience buying a car, new or used ask for Ali. More
by dayum2
