Jack Schmitt Ford
Collinsville, IL
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SCEPTICAL NEW CAR PURCHASER WE HAD A VERY PLEASANT CAR BUYING EXPERIENCE DUE IN LARGE PART TO RUSS SEBASTIAN AT JACK SCHMITT FORD. HE WAS VERY HELPFUL AND WENT THE EXTRA MILE WE HAD A VERY PLEASANT CAR BUYING EXPERIENCE DUE IN LARGE PART TO RUSS SEBASTIAN AT JACK SCHMITT FORD. HE WAS VERY HELPFUL AND WENT THE EXTRA MILE TO MAKE SURE WE WERE TAKEN CARE OF. ALSO EMILY EVANO WORKED WITH US VIA THE INTENET WHEN WE STILL WERE OUT OF STATE. BRAD CLANNEY WAS ALSO HELPFUL WHEN WE PICKED UP THE CAR EXPLAINING ABOUT THE GPS AND THE VOICE COMMANDS. More
Purchase First off I will start by stating that buying a car is not something I look forward to. But after my experience with Ed Simunich with Jack Schmitt Fo First off I will start by stating that buying a car is not something I look forward to. But after my experience with Ed Simunich with Jack Schmitt Ford Lincoln, he has earned a customer for life. Met with Ed on Tuesday May 19th and negotiated the new car purchase and trade-in in about 25 minutes. The circumstance of the transaction where not typical given that I wouldn't be able to finalize until that Friday but Ed assured me that the car and the deal we had worked out would be there on Friday. Fast forward to Friday.....Met with Ed and the first words out of his mouth was asking about my kids, how my days where since we first met have been and is there anything he can do for me before we get to signing the papers. The commission he was set to earn was the furthest thing from his mind. He truly was making sure I was getting the most professional service one could offer. I will conclude by stating that Jack Schmitt has a true professional that others from with-in should take notes from. Thanks again Ed and you will be the first person I call when the time comes for another vehicle purchase. More
Great Experience In the middle of a very busy weekend, and the end of a very busy week, we needed a new car. From speaking to Jade when making the initial call, worki In the middle of a very busy weekend, and the end of a very busy week, we needed a new car. From speaking to Jade when making the initial call, working through our deal with Mike Miller, an understanding conversation with Gary when old fashioned prudence caused us to leave to look at just one more car, to coming back in under and hour to ultimately purchase the first car we looked at, we felt very comfortable at Jack Schmitt. Mike understood our position, and it was a very straightforward deal that left no doubt we made the right decision. This place seemed to epitomize the "Customer For Life" philosophy, as opposed to other dealerships whose good nature seems to evaporate once you've signed the line. It was a true pleasure and we look forward to doing business here again when it comes time to upgrade our other car. Thanks for everything, Mike and company! Also, special thanks to Mike for the insurance recommendation! Your contact was able to give us full coverage on the new car for almost the exact same price we had been paying for liability only on our old car/trade in. I almost couldn't believe it! The coverage is even better than we have on my car, so it looks like I'll be switching over too! You helped us end an ominous weekend with one very sunny, content Sunday. Thanks again! More
Wonderful Experience! It was my first time buying a car and I couldn't have been more happier. Rich O'Donnell couldn't have been more helpful and patient in helping me find It was my first time buying a car and I couldn't have been more happier. Rich O'Donnell couldn't have been more helpful and patient in helping me find my new vehicle. I'll definitely will be going there again if I ever need to purchase another car. More
Great Service Brad Clanney was a wonderful help in our search for the right car. He was full of information and didn't push us to purchase immediately. Great servic Brad Clanney was a wonderful help in our search for the right car. He was full of information and didn't push us to purchase immediately. Great service overall More
awesome the staff and atmosphere was very friendly and not pushy. It helped a lot being a first time buyer to have such a friendly sales team. Everyone was wi the staff and atmosphere was very friendly and not pushy. It helped a lot being a first time buyer to have such a friendly sales team. Everyone was willing to answer all my questions. Plus, they were very patience with me. More
Very nice! They had a great internet sales team as well as salesperson at the actual dealership! Mike Miller was very nice and not pushy like some salespeople. I They had a great internet sales team as well as salesperson at the actual dealership! Mike Miller was very nice and not pushy like some salespeople. It was a great experience!! More
Best car buying experience I've had thus far I normally don't write reviews, but yesterday my goals were met when I purchased a 2015 Fusion SE 2.0. They worked with me on my trade in value since I normally don't write reviews, but yesterday my goals were met when I purchased a 2015 Fusion SE 2.0. They worked with me on my trade in value since I knew I was upside down quite a bit, and they even got me a better rate then what I was preapproved with outside of Ford. I never would have thought I'd be approved for such a great rate! I'm very pleased with my new car and the way I was treated at this dealership. I'm planning on sending my dad up there very soon and any friends that are looking! More
Tight Budget My husband and I just purchased a used minivan. We came in with a price in mind for our trade in, a price in mind for the interest, everything. We n My husband and I just purchased a used minivan. We came in with a price in mind for our trade in, a price in mind for the interest, everything. We needed to stay within a price range and they made it happen with a great interest rate. Our sales rep Michael was knowledgeable , helpful, and funny. Jamie the finance person got us the best rate and payment for our needs. Our used vehicle was a smaller purchase, but we were made to feel valued. Thank you! More
Great Service on every visit! I have always received great service from Don Wilhold as my service advisor. He makes me feel comfortable and I trust the services he recommends for m I have always received great service from Don Wilhold as my service advisor. He makes me feel comfortable and I trust the services he recommends for my vehicle. He is very approachable, fair, and willing to go above and beyond for his customers. Because of his impeccable service I recommend others to get there car serviced at Jack Schmitt Ford. More