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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

June 23, 2015

Very nice people Everyone was friendly and very helpful! I would recommend others to make the drive for the deal. Best service I've had in buying a vehicle. More

by Farm wife/mom55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Jaime Stack, Brad Clanney
Jul 09, 2015 -

Jack Schmitt Ford responded

We are so happy to read this positive review! It is great to hear that we made it worth your drive!! Thank you for sharing your experience. We are so glad to hear that both Brad and Jade provided you with excellent service when purchasing your vehicle. If you need anything else in the future, please give us a call! Thanks again!

June 15, 2015

Returning Jack Schmitt customer Jim Smith has always been friendly, helpful, and honest when we have purchased vehicles from Jack Schmitt, which is why we returned recently to replac More

by Ayl For One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Jul 09, 2015 -

Jack Schmitt Ford responded

Thank you for taking the time to write a positive review about your experience at Jack Schmitt! We are so happy to hear that Jim and Ben were helpful and courteous to you. We want all of our customers to have a smooth, and pleasant experience just like yours when purchasing a vehicle. That is why your positive review is extremely important to us! Also, we are glad that you are happy with your new vehicle, and if you need anything in the future, please give us a call. Congratulations again!

June 04, 2015

Minimal Headache While shopping for a car is one of my LEAST favorite things to do, this time it was not bad (I only got a small headache). Mike Miller worked hard to More

by Happy jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Jun 04, 2015 -

Jack Schmitt Ford responded

Jan, thank you so much for taking the time to write a positive review about our dealership! We are so glad to hear that Mike was both helpful and friendly during your vehicle search. We try to make the process as easy as possible to avoid even the smallest of headaches, haha! Congratulations on the Fusion! That is a beautiful car, and remember, you can stop by any time to get your vehicle washed for free! Thank you again, and we appreciate your business! :)

June 02, 2015

EXCELLENT EXPERIENCE MY FRIEND, DAMON HARKINS WAS PROFESSIONAL, PERSONABLE AND HE MADE SURE EVERYTHING GOOD. PRICE WAS FAIR FOR A USE VEHICLE. I JUST WONDER HOW MANY TIME More

by DEAN DUONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Jun 03, 2015 -

Jack Schmitt Ford responded

Dean, thank you for sharing this awesome review! We are glad to hear that Damon was professional and personable during your experience at Jack Schmitt! Also, you may get your car washed as many times as you would like, haha! :) We want to show our customers that we are not just focused on making the sale! We want to take care of our customers for life! If you have any further questions or concerns, please do not hesitate to contact us!!

May 31, 2015

Excellent Everything! Rich and Jamie were great to work with. They made this the best AND easiest vehicle purchase I have ever had. I've been buying from Jack Schmidtt for More

by mojomann67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Rich O'Donnell
Jun 03, 2015 -

Jack Schmitt Ford responded

Thank you for an awesome review! We are overjoyed to hear that Rich and Jaime were able to make your car purchase quick and easy! We are happy to hear that you are completely satisfied with your experience. Your review is extremely important to us because it helps other customers see what our dealership is about! We value our customers, and that is why we have been able to stay in business for over 30 years! If you need anything else at all, please contact any member of our team and we will be happy to help you!

May 30, 2015

Very Professional My experience with my salesman Mike Miller was professional and informative.I recommend anyone looking to purchase a new or used vehicle to shop Jack More

by cricket24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jun 03, 2015 -

Jack Schmitt Ford responded

Wow! What an awesome review! We are so happy to hear that Mike was professional and informative during your shopping experience. Like all of our product specialist, Mike is very well trained and goes above and beyond to make sure you are satisfied with your purchase. If you have any future questions about your vehicle, please give us a call. We are happy to help you! :)

May 29, 2015

Good Experience My Salesperson, Rich O'Donnell, was very helpful and not pushy. I'd buy from him again. Price for trade-in was fair as was the price for the new veh More

by Barb Delaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Rich O'Donnell
Jun 03, 2015 -

Jack Schmitt Ford responded

Barb, thank you for sharing your positive experience online for other customer's to see! We are so happy to hear that Rich and Jaime were helpful during your experience. We strive to help our customers, and not be pushy, because that doesn't help anyone! We like to help our customers find the perfect vehicle first, and then get them the best price! If you need anything else at all, please contact us. We are happy to help you in any way. :)

May 27, 2015

SCEPTICAL NEW CAR PURCHASER WE HAD A VERY PLEASANT CAR BUYING EXPERIENCE DUE IN LARGE PART TO RUSS SEBASTIAN AT JACK SCHMITT FORD. HE WAS VERY HELPFUL AND WENT THE EXTRA MILE More

by Super24416
Recommend Dealer
Yes
Employees Worked With
Russ Sebastian, Emily Evano, Brad Clanney
Jun 03, 2015 -

Jack Schmitt Ford responded

We are so happy to hear that you had a pleasant experience at Jack Schmitt Ford! We are happy to know that Russ, Emily, and Brad were able to help you during the time of sale and explain the GPS and voice commands! We want you to be able to get the most out of your new car, so we are glad to see that our team was able to help you with the extra features. :) Again, thank you for taking the time to share your experience at our dealership, and please let us know if we can be of service again!

May 26, 2015

Purchase First off I will start by stating that buying a car is not something I look forward to. But after my experience with Ed Simunich with Jack Schmitt Fo More

by Matt B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Simunich
Jun 03, 2015 -

Jack Schmitt Ford responded

Matt, thank you for taking the time to write a wonderful review. We are thrilled to hear that Ed has earned another customer for life. :) Ed demonstrates our dealership's values; we are not going to pressure you with a sale to earn a commission, but rather help you find a vehicle that is perfect for you and your family! We want you to love the car your buying! It is awesome to hear that our team was able to be efficient and professional during your car buying experience. Please let us know if you need anything else from us in the future!

May 25, 2015

Great Experience In the middle of a very busy weekend, and the end of a very busy week, we needed a new car. From speaking to Jade when making the initial call, worki More

by Ln9hooray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake did a great job helping Mike get our car ready in a hurry--Thanks!, Jade Noll, Gary Thaller, Jaime Stack, Michael Miller
Jun 03, 2015 -

Jack Schmitt Ford responded

Thank you for the awesome review! From speaking with Jade to working with Mike and Gary, we are glad to hear that all of our team members were professional and courteous to you during the time of sale. We do value are customers, and we want them to be customers for life! That is how we have been able to stay in business for over 30 years! We are grateful to have such awesome customers who are willing to take the time and research their vehicles with our staff. Thanks again for an awesome review, and please let us know if there is anything else we can do. :)

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