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Jack Schmitt Ford

Collinsville, IL

4.4
565 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 565 reviews

July 17, 2015

Thank you Adam, Clint and Jaime for a wonderful experience!! We had been searching for a good, used car for our daughter's first car and found just what we were looking for on your website. Since we live quite a More

by Thegladdens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Jaime Stack, Adam Bohle
July 16, 2015

Great folks that will go the extra mile! Had no plans to purchase a vehicle at this time. However, was interested in what was ahead because I had not purchased a new car in awhile. I received More

by steve and linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bohle was our first contact, Jim Smith, Jaime Stack, Hallie Trask
Jul 16, 2015 -

Jack Schmitt Ford responded

Thank you so much for the positive review!! Your positive experience will help other customers with their car shopping experiences as well. We are so glad to hear that Jim, Jaime, and Hallie were able to help you make a decision, so that you could purchase a car yesterday! We find that it is better to have an easy process in order to make your time spent at the dealership as painless as possible! Our new process helps customers get more for their trade, and in-and-out in no time! Thank you again for taking the time to share your experience at Jack Schmitt, and we look forward to working with you in the future. :)

July 08, 2015

Rich O and Ben F Rich O is a natural. His patience, guidance and thoroughness very much impressed me. I will never buy a vehicle from another salesperson. Ben F was ve More

by Shel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Rich O'Donnell
Jul 09, 2015 -

Jack Schmitt Ford responded

Wow! What an excellent review about Rich and Ben! We are glad to hear that they were naturals and impressive during your experience. We love to hear those kinds of things! Also, thank you for taking the time to sit and write a positive review about our dealership! We appreciate the genuine response to our process, and we know that other customers value your opinion as well! Thanks again, and congratulations on your vehicle!

June 30, 2015

awesome Brad was awesome! He worked with us on our trade in and purchase of our new to us used car! He was very friendly and understanding. We will absolutely More

by emilycall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Brad Clanney
Jul 09, 2015 -

Jack Schmitt Ford responded

We think the title for your review is awesomely appropriate! :) We are so happy to hear that you had an awesome experience with Brad and Jaime at our dealership. It is awesome to hear that both Brad and Jaime were friendly, and helpful during your car buying experience! Thank you for taking the time to share the good with other customers as well. We really appreciate the kind words, and we are so glad to hear that you are satisfied with your vehicle. If you need anything else in the future, please give us a call! Congratulations again!

June 23, 2015

Very nice people Everyone was friendly and very helpful! I would recommend others to make the drive for the deal. Best service I've had in buying a vehicle. More

by Farm wife/mom55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Jaime Stack, Brad Clanney
Jul 09, 2015 -

Jack Schmitt Ford responded

We are so happy to read this positive review! It is great to hear that we made it worth your drive!! Thank you for sharing your experience. We are so glad to hear that both Brad and Jade provided you with excellent service when purchasing your vehicle. If you need anything else in the future, please give us a call! Thanks again!

June 15, 2015

Returning Jack Schmitt customer Jim Smith has always been friendly, helpful, and honest when we have purchased vehicles from Jack Schmitt, which is why we returned recently to replac More

by Ayl For One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Jul 09, 2015 -

Jack Schmitt Ford responded

Thank you for taking the time to write a positive review about your experience at Jack Schmitt! We are so happy to hear that Jim and Ben were helpful and courteous to you. We want all of our customers to have a smooth, and pleasant experience just like yours when purchasing a vehicle. That is why your positive review is extremely important to us! Also, we are glad that you are happy with your new vehicle, and if you need anything in the future, please give us a call. Congratulations again!

June 04, 2015

Minimal Headache While shopping for a car is one of my LEAST favorite things to do, this time it was not bad (I only got a small headache). Mike Miller worked hard to More

by Happy jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Jun 04, 2015 -

Jack Schmitt Ford responded

Jan, thank you so much for taking the time to write a positive review about our dealership! We are so glad to hear that Mike was both helpful and friendly during your vehicle search. We try to make the process as easy as possible to avoid even the smallest of headaches, haha! Congratulations on the Fusion! That is a beautiful car, and remember, you can stop by any time to get your vehicle washed for free! Thank you again, and we appreciate your business! :)

June 02, 2015

EXCELLENT EXPERIENCE MY FRIEND, DAMON HARKINS WAS PROFESSIONAL, PERSONABLE AND HE MADE SURE EVERYTHING GOOD. PRICE WAS FAIR FOR A USE VEHICLE. I JUST WONDER HOW MANY TIME More

by DEAN DUONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Jun 03, 2015 -

Jack Schmitt Ford responded

Dean, thank you for sharing this awesome review! We are glad to hear that Damon was professional and personable during your experience at Jack Schmitt! Also, you may get your car washed as many times as you would like, haha! :) We want to show our customers that we are not just focused on making the sale! We want to take care of our customers for life! If you have any further questions or concerns, please do not hesitate to contact us!!

May 31, 2015

Excellent Everything! Rich and Jamie were great to work with. They made this the best AND easiest vehicle purchase I have ever had. I've been buying from Jack Schmidtt for More

by mojomann67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Rich O'Donnell
Jun 03, 2015 -

Jack Schmitt Ford responded

Thank you for an awesome review! We are overjoyed to hear that Rich and Jaime were able to make your car purchase quick and easy! We are happy to hear that you are completely satisfied with your experience. Your review is extremely important to us because it helps other customers see what our dealership is about! We value our customers, and that is why we have been able to stay in business for over 30 years! If you need anything else at all, please contact any member of our team and we will be happy to help you!

May 30, 2015

Very Professional My experience with my salesman Mike Miller was professional and informative.I recommend anyone looking to purchase a new or used vehicle to shop Jack More

by cricket24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Jun 03, 2015 -

Jack Schmitt Ford responded

Wow! What an awesome review! We are so happy to hear that Mike was professional and informative during your shopping experience. Like all of our product specialist, Mike is very well trained and goes above and beyond to make sure you are satisfied with your purchase. If you have any future questions about your vehicle, please give us a call. We are happy to help you! :)

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