Jack Schmitt Ford
Collinsville, IL
Filter Reviews by Keyword
By Type
Showing 561 reviews
Very nice people Everyone was friendly and very helpful! I would recommend others to make the drive for the deal. Best service I've had in buying a vehicle. Everyone was friendly and very helpful! I would recommend others to make the drive for the deal. Best service I've had in buying a vehicle. More
Returning Jack Schmitt customer Jim Smith has always been friendly, helpful, and honest when we have purchased vehicles from Jack Schmitt, which is why we returned recently to replac Jim Smith has always been friendly, helpful, and honest when we have purchased vehicles from Jack Schmitt, which is why we returned recently to replace our vehicle that was totaled in an accident. Jim helped us find the vehicle we wanted, even though it was not on their lot. We are very satisfied with the price of the vehicle. Financing was easy and Ben Firnkes was equally as pleasant to work with. All the paperwork was in order and made for a very smooth process. More
Minimal Headache While shopping for a car is one of my LEAST favorite things to do, this time it was not bad (I only got a small headache). Mike Miller worked hard to While shopping for a car is one of my LEAST favorite things to do, this time it was not bad (I only got a small headache). Mike Miller worked hard to help us get the car we wanted. Everyone else was professional and friendly, I walked out with a beautiful Ford Fusion that I look forward to driving. We will recommend Jack Schmidt Ford & Mike Miller to anyone looking for a vehicle. More
EXCELLENT EXPERIENCE MY FRIEND, DAMON HARKINS WAS PROFESSIONAL, PERSONABLE AND HE MADE SURE EVERYTHING GOOD. PRICE WAS FAIR FOR A USE VEHICLE. I JUST WONDER HOW MANY TIME MY FRIEND, DAMON HARKINS WAS PROFESSIONAL, PERSONABLE AND HE MADE SURE EVERYTHING GOOD. PRICE WAS FAIR FOR A USE VEHICLE. I JUST WONDER HOW MANY TIME I CAN GET FREE CAR WASH LIKE HE SAID. LOL!!!!!! More
Excellent Everything! Rich and Jamie were great to work with. They made this the best AND easiest vehicle purchase I have ever had. I've been buying from Jack Schmidtt for Rich and Jamie were great to work with. They made this the best AND easiest vehicle purchase I have ever had. I've been buying from Jack Schmidtt for 28 years and they have always been great but this was by far above and beyond. Rich knows his Fords and made the experience simple. Jamie was excellent in explaining everything and got us through the process quick and painless. I highly recommend the crew at Jack Schmidtt and will definitely come back them for my next vehicle purchase. More
Very Professional My experience with my salesman Mike Miller was professional and informative.I recommend anyone looking to purchase a new or used vehicle to shop Jack My experience with my salesman Mike Miller was professional and informative.I recommend anyone looking to purchase a new or used vehicle to shop Jack Schmitt and ask for Mike. More
Good Experience My Salesperson, Rich O'Donnell, was very helpful and not pushy. I'd buy from him again. Price for trade-in was fair as was the price for the new veh My Salesperson, Rich O'Donnell, was very helpful and not pushy. I'd buy from him again. Price for trade-in was fair as was the price for the new vehicle. More
SCEPTICAL NEW CAR PURCHASER WE HAD A VERY PLEASANT CAR BUYING EXPERIENCE DUE IN LARGE PART TO RUSS SEBASTIAN AT JACK SCHMITT FORD. HE WAS VERY HELPFUL AND WENT THE EXTRA MILE WE HAD A VERY PLEASANT CAR BUYING EXPERIENCE DUE IN LARGE PART TO RUSS SEBASTIAN AT JACK SCHMITT FORD. HE WAS VERY HELPFUL AND WENT THE EXTRA MILE TO MAKE SURE WE WERE TAKEN CARE OF. ALSO EMILY EVANO WORKED WITH US VIA THE INTENET WHEN WE STILL WERE OUT OF STATE. BRAD CLANNEY WAS ALSO HELPFUL WHEN WE PICKED UP THE CAR EXPLAINING ABOUT THE GPS AND THE VOICE COMMANDS. More
Purchase First off I will start by stating that buying a car is not something I look forward to. But after my experience with Ed Simunich with Jack Schmitt Fo First off I will start by stating that buying a car is not something I look forward to. But after my experience with Ed Simunich with Jack Schmitt Ford Lincoln, he has earned a customer for life. Met with Ed on Tuesday May 19th and negotiated the new car purchase and trade-in in about 25 minutes. The circumstance of the transaction where not typical given that I wouldn't be able to finalize until that Friday but Ed assured me that the car and the deal we had worked out would be there on Friday. Fast forward to Friday.....Met with Ed and the first words out of his mouth was asking about my kids, how my days where since we first met have been and is there anything he can do for me before we get to signing the papers. The commission he was set to earn was the furthest thing from his mind. He truly was making sure I was getting the most professional service one could offer. I will conclude by stating that Jack Schmitt has a true professional that others from with-in should take notes from. Thanks again Ed and you will be the first person I call when the time comes for another vehicle purchase. More
Great Experience In the middle of a very busy weekend, and the end of a very busy week, we needed a new car. From speaking to Jade when making the initial call, worki In the middle of a very busy weekend, and the end of a very busy week, we needed a new car. From speaking to Jade when making the initial call, working through our deal with Mike Miller, an understanding conversation with Gary when old fashioned prudence caused us to leave to look at just one more car, to coming back in under and hour to ultimately purchase the first car we looked at, we felt very comfortable at Jack Schmitt. Mike understood our position, and it was a very straightforward deal that left no doubt we made the right decision. This place seemed to epitomize the "Customer For Life" philosophy, as opposed to other dealerships whose good nature seems to evaporate once you've signed the line. It was a true pleasure and we look forward to doing business here again when it comes time to upgrade our other car. Thanks for everything, Mike and company! Also, special thanks to Mike for the insurance recommendation! Your contact was able to give us full coverage on the new car for almost the exact same price we had been paying for liability only on our old car/trade in. I almost couldn't believe it! The coverage is even better than we have on my car, so it looks like I'll be switching over too! You helped us end an ominous weekend with one very sunny, content Sunday. Thanks again! More