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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

September 08, 2015

Very quick, efficient, very helpful The salesman, business manager, & service rep were very helpful to make buying car quick & efficient. I was not pressured in any way. Thank you for ve More

by stese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Brad Clanney
September 02, 2015

best car buying experience This was probably the best, least stressful car buying experience I have ever had. I felt no pressure at all. They asked what I needed to make the dea More

by casey4016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Damon Harkins, Ben Firnkes
August 15, 2015

Excellent experience! I purchased my 2014 Edge from Brad Clanney in May. He and Jamie Stack were fabulous. Thank you both for such great customer centered service! More

by JSH35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Brad Clanney
July 31, 2015

Ford Edge purchase from Damon at Jack Schmitt FORD I purchased my 2015 FORD Edge from Damon today and the experience was a good experience. My trade in value was very fair and we were able to come to More

by ttc39d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
July 26, 2015

Easy, professional. All of my questions answered. Mike Milker and Clint Haynes assisted me with my car purchase. This was the easiest deal I had ever made. From start to finish less than 3 hours. More

by Dhoog59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Jaime Stack, Michael Miller
July 20, 2015

Above and beyond the call of duty.. My story started late afternoon Tuesday July 14. I had just stopped on the lot to quickly peruse the selection of pickup trucks. My interests were p More

by Robert from Edwardsville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich O'Donnell, Michael Miller
July 17, 2015

Thank you Adam, Clint and Jaime for a wonderful experience!! We had been searching for a good, used car for our daughter's first car and found just what we were looking for on your website. Since we live quite a More

by Thegladdens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Jaime Stack, Adam Bohle
July 16, 2015

Great folks that will go the extra mile! Had no plans to purchase a vehicle at this time. However, was interested in what was ahead because I had not purchased a new car in awhile. I received More

by steve and linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bohle was our first contact, Jim Smith, Jaime Stack, Hallie Trask
Jul 16, 2015 -

Jack Schmitt Ford responded

Thank you so much for the positive review!! Your positive experience will help other customers with their car shopping experiences as well. We are so glad to hear that Jim, Jaime, and Hallie were able to help you make a decision, so that you could purchase a car yesterday! We find that it is better to have an easy process in order to make your time spent at the dealership as painless as possible! Our new process helps customers get more for their trade, and in-and-out in no time! Thank you again for taking the time to share your experience at Jack Schmitt, and we look forward to working with you in the future. :)

July 08, 2015

Rich O and Ben F Rich O is a natural. His patience, guidance and thoroughness very much impressed me. I will never buy a vehicle from another salesperson. Ben F was ve More

by Shel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Rich O'Donnell
Jul 09, 2015 -

Jack Schmitt Ford responded

Wow! What an excellent review about Rich and Ben! We are glad to hear that they were naturals and impressive during your experience. We love to hear those kinds of things! Also, thank you for taking the time to sit and write a positive review about our dealership! We appreciate the genuine response to our process, and we know that other customers value your opinion as well! Thanks again, and congratulations on your vehicle!

June 30, 2015

awesome Brad was awesome! He worked with us on our trade in and purchase of our new to us used car! He was very friendly and understanding. We will absolutely More

by emilycall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Brad Clanney
Jul 09, 2015 -

Jack Schmitt Ford responded

We think the title for your review is awesomely appropriate! :) We are so happy to hear that you had an awesome experience with Brad and Jaime at our dealership. It is awesome to hear that both Brad and Jaime were friendly, and helpful during your car buying experience! Thank you for taking the time to share the good with other customers as well. We really appreciate the kind words, and we are so glad to hear that you are satisfied with your vehicle. If you need anything else in the future, please give us a call! Congratulations again!

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