Jack Schmitt Ford
Collinsville, IL
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Very quick, efficient, very helpful The salesman, business manager, & service rep were very helpful to make buying car quick & efficient. I was not pressured in any way. Thank you for ve The salesman, business manager, & service rep were very helpful to make buying car quick & efficient. I was not pressured in any way. Thank you for very painless experience!! More
best car buying experience This was probably the best, least stressful car buying experience I have ever had. I felt no pressure at all. They asked what I needed to make the dea This was probably the best, least stressful car buying experience I have ever had. I felt no pressure at all. They asked what I needed to make the deal work and they did it. No questions asked. I got a good price for my trade and a great deal on a very well equipped fusion. Very happy with the overall experience. Damon and jade were very helpful and knowledgeable. Nothing like typical car sales people. I plan on keeping this car for a very long time, but when I get a new one I will come back here. More
Excellent experience! I purchased my 2014 Edge from Brad Clanney in May. He and Jamie Stack were fabulous. Thank you both for such great customer centered service! I purchased my 2014 Edge from Brad Clanney in May. He and Jamie Stack were fabulous. Thank you both for such great customer centered service! More
Ford Edge purchase from Damon at Jack Schmitt FORD I purchased my 2015 FORD Edge from Damon today and the experience was a good experience. My trade in value was very fair and we were able to come to I purchased my 2015 FORD Edge from Damon today and the experience was a good experience. My trade in value was very fair and we were able to come to a price that was both fair in my price range. Service from all employees and especially Damon was top notch. Thank you, Chris More
Easy, professional. All of my questions answered. Mike Milker and Clint Haynes assisted me with my car purchase. This was the easiest deal I had ever made. From start to finish less than 3 hours. Mike Milker and Clint Haynes assisted me with my car purchase. This was the easiest deal I had ever made. From start to finish less than 3 hours. I appreciate the way they took my busy schedule in account and made everthong easy. I will continue to buy from jack Schmidt auto in Collinsville. More
Above and beyond the call of duty.. My story started late afternoon Tuesday July 14. I had just stopped on the lot to quickly peruse the selection of pickup trucks. My interests were p My story started late afternoon Tuesday July 14. I had just stopped on the lot to quickly peruse the selection of pickup trucks. My interests were pretty specific and limited and I was just expecting to look a bit and see the ballpark prices. I didn't go inside, or even have interest in talking to a salesperson. Plus, it was very hot on the lot and I doubted anyone would even approach me--which was the case at a Chevy dealer the day before. To my somewhat surprise, Mike Miller made the trek onto the blazing asphalt to greet me and inquire my interests. I told him my specific requests, and he pretty much only had one vehicle that met my criteria. It was a recently traded vehicle which also happened to be the vey first one I looked at when I arrived alone. After some discussion, I agreed to a test drive. He deftly showed me a few of the newer control functions and then we took off on a generous test run. I liked the vehicle, but since I had just begun the search process, I was not ready to let them evaluate my current vehicle (2012 Escape--also from this dealer). I also had obligations later that evening I needed to leave for. I agreed to come by the next afternoon to let them check my vehicle and possibly do a finance inquiry. Upon arriving the next day at the agreed upon time, Mike got my keys and info and started the eval process. He informed me he was also working with some other folks simultaneously and asked if it was ok for his coworker Rich O'Donnell to continue to assist me. I agreed. Rich had obviously been in the car biz quite a while, and understood how to work with a person of my demeanor. We continued with the process all the way through delivery of my new/gently pre-owned truck. The process was running into early evening and both Mike and Rich stayed after their regular hours to help get my transaction completed that day. They were scheduled off the next day, and I would have waited till Friday to finish up, but they insisted they were happy to stay to wrap the deal. I negotiated the final details with Rich and the finance guy who was also most helpful and professional. If you would have told me at lunch Tuesday I would be driving a new vehicle by Wednesday evening, I would have been very doubtful. The experience was swift, pleasant, and beneficial to all parties I believe. Thanks for everything. Robert L. Edwardsville More
Thank you Adam, Clint and Jaime for a wonderful experience!! We had been searching for a good, used car for our daughter's first car and found just what we were looking for on your website. Since we live quite a We had been searching for a good, used car for our daughter's first car and found just what we were looking for on your website. Since we live quite a distance away, about 2 hours, we called first, spoke with Adam and he was more than anxious to answer whatever questions we had about the car before we drove all the way to your dealership to check it our for ourselves. We appreciated his honesty very much. He could have told us pretty much anything he wanted to get us to come in but he chose to be straight-forward and honest. Thanks, Adam!! After arriving at the dealership, we met Clint who took us on two very thorough test drives. Because of the time he spent with us, this ultimately helped us make a car purchase. If he didn't know the answer to a question we had about the car (it was a Toyota) he took the time to find the answer. That was much appreciated. Besides being very nice and helpful, he was very fun and entertaining to work with. Took a lot of the normal "car buying pressure" off. And although we had arrived at the dealership with pre-approved financing in-hand, Jaime was able to beat our already acquired low interest rate and save us money with our payments!! She truly seems to enjoy her job and had a smile on her face the entire time she worked with us. What a breath of fresh air in today's world!! We left the dealership with every bit of our paperwork organized and completed. Thanks for your patience, Jaime!! Please commend each of these employees for us. They are all an asset to your dealership and you're lucky to have each of them. I would recommend them to any future customers. You won't be disappointed!! More
Great folks that will go the extra mile! Had no plans to purchase a vehicle at this time. However, was interested in what was ahead because I had not purchased a new car in awhile. I received Had no plans to purchase a vehicle at this time. However, was interested in what was ahead because I had not purchased a new car in awhile. I received a great company and Dealership discount as well as a fair trade in. Our excellent credit also help Jamie shop the many financing options that they have. I've always looked at a car purchase as an ordeal and one sided. This was painless and we left with our new car last evening. More
Rich O and Ben F Rich O is a natural. His patience, guidance and thoroughness very much impressed me. I will never buy a vehicle from another salesperson. Ben F was ve Rich O is a natural. His patience, guidance and thoroughness very much impressed me. I will never buy a vehicle from another salesperson. Ben F was very helpful too. Both gentlemen shared the options available to me and ensured I was utterly in the know. More
awesome Brad was awesome! He worked with us on our trade in and purchase of our new to us used car! He was very friendly and understanding. We will absolutely Brad was awesome! He worked with us on our trade in and purchase of our new to us used car! He was very friendly and understanding. We will absolutely return as well as recommend Brad and Jack Schmitt Ford to our friends and family. We also worked with Jaime in financing and she too was very friendly!! Overall the experience was outstanding! More