Jack Schmitt Ford
Collinsville, IL
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Best experience I've had purchasing a vehicle. Jim was amazing, a real pleasure to deal with. His attention to detail impressed me the most. I felt like Jim really wanted to "help" me instead of Jim was amazing, a real pleasure to deal with. His attention to detail impressed me the most. I felt like Jim really wanted to "help" me instead of sell me. Jaime in F&I was straight forward and made sure I understood everything. Jack Schmitt will be my first (and probably only) stop in the future. More
Most pleasurable buying experience we have ever had We went to Jack Schmitt Ford when we were ready to buy a new truck mainly because of the excellent service we have received over the past few years fr We went to Jack Schmitt Ford when we were ready to buy a new truck mainly because of the excellent service we have received over the past few years from the service department. We had found the truck that we wanted on their website and had an idea what we wanted for our trade in. They were very close to that with the first offer and threw in a spray in bed liner to make up the difference. Jim and Jamie explained everything very well and we were extremely satisfied. Since it was 2 days before Christmas, Jim put a big bow on the truck like the commercials to make our son happy. We will definitely go back when we are ready to buy another vehicle. More
The way truck shopping should be!! The folks at Jack Schmitt Ford Lincoln have changed my opinion on new vehicle sales. Jim, my salesman was very helpful with the vehicle information an The folks at Jack Schmitt Ford Lincoln have changed my opinion on new vehicle sales. Jim, my salesman was very helpful with the vehicle information and made the truck purchase experiance pleasant. He was there when I needed assistance or had questions but was not pushy or rude. There was not a bait and switch that I had experianced at other dealerships. What was posted on the various websites was the best price available and on the lot for the posted price. Jamie in finance was able to quickly process our paperwork to meet our tight work schedule. I highly recommend giving these folks an opportunity to win your business. More
Very knowledgable about the product, and very friendly. I would recommend this dealership to friends, very reasonable, no pressure. The dealership made you feel very comfortable. I would definitely purchase I would recommend this dealership to friends, very reasonable, no pressure. The dealership made you feel very comfortable. I would definitely purchase another vehicle at this dealership. More
Incredibly smooth, friendly,& accommodating Mike Miller & Jamie Stack made my purchase incredibly simple,smooth, quick & stress free! I had had some difficult things going on and they did all th Mike Miller & Jamie Stack made my purchase incredibly simple,smooth, quick & stress free! I had had some difficult things going on and they did all they could plus some to make as easy and quick & smooth as possible. I will definitely be back! Thank you to my team at jack scmitt ford! Even helped deliver home to surprise wife. Great buying experience! More
Excellent buying experience Clint took great care of me through the entire buying process from the time I arrived until I left with my brand new 2015 Ford Focus St. Excellent ser Clint took great care of me through the entire buying process from the time I arrived until I left with my brand new 2015 Ford Focus St. Excellent service and I would definitely recommend Jack Schmitt Ford Lincoln to anyone in the market for a quality vehicle. More
Another Happy Customer I went through USAA Car Buying Service on Sunday, and was contacted by Russ Sebastian first thing Monday morning. I explained to Russ, my wife and I I went through USAA Car Buying Service on Sunday, and was contacted by Russ Sebastian first thing Monday morning. I explained to Russ, my wife and I had been looking at the 2015 Lincoln MKS, but our color combinations and option packages turned out to be very hard for Russ to find within 500 miles. As we were planning a 1,000 mile road trip in three short weeks, we were extremely eager to find our car and get the deal closed. We ended up having to compromise on some of our initial options (FWD instead of AWD and Platinum Dune instead of Ruby Red exterior), but we ended up with a beautiful vehicle. Russ put up with our fickleness and remained extremely patient as we kept calling him daily and asking him to find something slightly different than the day before. Jaime Stack quickly got our financing arranged to our satisfaction, and the deal was closed quickly. My only disappointment was with the used car appraiser who only gave us $24,000 for our trade-in which Kelly Blue Book appraised trade-in at $29,000 - $32,000. Two days after taking possession of our trade-in, the dealership listed it on their web site for $36,000 -- a $12,000 margin. But overall, we had a very pleasurable experience with Russ and Jaime and appreciated their thoroughness and professionalism. More
Painless buying experience Clint Haynes gave me a great deal with no hassle, was worth the drive to Collinsville from Arkansas to get the vehicle I wanted at a price that beat a Clint Haynes gave me a great deal with no hassle, was worth the drive to Collinsville from Arkansas to get the vehicle I wanted at a price that beat all the dealers near where I live. More
Great service Jack Schmitt's team went out of their way to assist me in my purchase. Jim and Jaime worked together to find me a vehicle and financing that would hel Jack Schmitt's team went out of their way to assist me in my purchase. Jim and Jaime worked together to find me a vehicle and financing that would help me rebuild my credit. Jack Schmitt has treated me and my family great for 20 yrs. More
Amazing The team at Jack Scmitt were great. Everyone was friendly, helpful and professional. There was no pressure to make a decision just the willingness to The team at Jack Scmitt were great. Everyone was friendly, helpful and professional. There was no pressure to make a decision just the willingness to help me find what I wanted I recommend Jack Scmitt to everyone that asks about the car. I'm a loyal customer from now on. More