Jack Schmitt Ford
Collinsville, IL
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Excellent experience from beginning to end I have purchased 3 cars in the past 18 months for me and my wife from 3 different dealerships. The sales experience with Jim Smith and the financing m I have purchased 3 cars in the past 18 months for me and my wife from 3 different dealerships. The sales experience with Jim Smith and the financing meeting with Jamie Stack were the best by far of the dealerships I worked with. I am an accountant and I know I got a very fair deal working with Jim. Never felt pressured, never felt I was being sold, never felt I was getting a less than honest answer. Like doing business with a friend. Jamie Stack in financing knew what she was talking about and explained details in the clearest way possible. Obviously knew what she was talking about. The dealership team made sure I got exactly what I wanted at a fair price. Though they didn't have the vehicle color and options I wanted, they went out of their way to find it at another dealership in the region and, again, for a fair price. More
Great guy Jim Smith greeted me at the door and was terrific from that moment on. It was a pleasure buying my Cadillac from him. Thank you. Jim Smith greeted me at the door and was terrific from that moment on. It was a pleasure buying my Cadillac from him. Thank you. More
Traded and bought a Ford Taurus Jim Smith helped us trade our car and he worked with us until we found just the newer car we wanted. He was very helpful and friendly. We enjoy workin Jim Smith helped us trade our car and he worked with us until we found just the newer car we wanted. He was very helpful and friendly. We enjoy working with Jim Smith. More
Great Customer Service I was looking for a used vehicle in a certain price range. Clint Haynes help me find what I wanted and made the shopping and the purchase easy. He wa I was looking for a used vehicle in a certain price range. Clint Haynes help me find what I wanted and made the shopping and the purchase easy. He was so helpful and kind. I am uncomfortable negotiating a price. He made me feel at ease and was very understanding. Great customer service! Thank you Clint! More
Great experience Friendly staff, great facility, no pressure negotiations, a clean friendly atmosphere. Damon and Russ were great to deal with at the dealership. Both Friendly staff, great facility, no pressure negotiations, a clean friendly atmosphere. Damon and Russ were great to deal with at the dealership. Both were knowledgeable about the product they were selling and easy to deal with during the whole car buying process. More
Felt like Family We've purchased cars from Jack Schmitt before but thought with all the ads, promises and gimmicks we saw on the Internet maybe there was a better deal We've purchased cars from Jack Schmitt before but thought with all the ads, promises and gimmicks we saw on the Internet maybe there was a better deal to be had. It didn't take us long to realize that competitive pricing alone was not enough. We needed the product value, honest customer service and service standards of the Jack Schmitt dealership. Michael Miller was GREAT, very patient with all of our questions and did not pressure for an instant decision. Everyone gave us the feeling of dealing with family. THANK YOU! More
Beyond Satisfied Words cannot explain how I feel right now.Damon has ABOVE AVERAGE customer service.He worked with me to make sure I left the lot happy.I wish I could Words cannot explain how I feel right now.Damon has ABOVE AVERAGE customer service.He worked with me to make sure I left the lot happy.I wish I could give 100 STARS because this was the BEST EXPERIENCE I have ever had with a CAR DEALERSHIP AND SALESMAN.I will most definitely recommend this place and Damon to anybody!!! More
Truly fun experience Let me start by saying purchasing a vehicle is not my list of fun things to do. Sure I enjoy picking one out and driving it but everything in between Let me start by saying purchasing a vehicle is not my list of fun things to do. Sure I enjoy picking one out and driving it but everything in between turns my stomach. I used the web site to cut down on time in the dealership which helped ease my mind. When I arrived Damon Harkins met me at the door. We arrived at a price I was comfortable with very little effort. Which allowed me to purchase a very powerful warranty for a pre owned vehicle. Thanks to Jamie for being patient and explaining my options in finance and getting me a great rate. Damon was very professional and had a great since of humor I thoroughly enjoyed me time there, and left with what I wanted.....and my trade in keys????.....just gave me a another reason to go back. Thanks to all! More
Fast, friendly, and convenient I started the process online, it was quick and easy. Everyone was helpful and gave a great experience. Damon was great, i did not feel pressured at I started the process online, it was quick and easy. Everyone was helpful and gave a great experience. Damon was great, i did not feel pressured at any point of the process. More
Sales Our salesman was very nice and went above and beyond to be helpful. I would recommend anyone to ask for him in purchasing a vehicle. Our salesman was very nice and went above and beyond to be helpful. I would recommend anyone to ask for him in purchasing a vehicle. More