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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

March 29, 2016

Awesome salesman and dealership! All around great service and sales! Thanks for a painless process! I would definitely recommend the dealership to family and friends! Great job and we More

by Mustang2016
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Ben Firnkes
Mar 29, 2016 -

Jack Schmitt Ford responded

Mustang2016, What a great photo! You are going to live this car. I saw it being detailed earlier and wondered who the lucky one was! We are so glad to hear that you enjoyed working with us here and that we provided a good process for you. We have worked hard to try to be very easy to do business with. We appreciate your business! Please feel free to reach out to me personally if ever I may be of assistance. -Andy Carr, General Manager

March 27, 2016

Great service Overall the process was very easy and fast. I recommend Ben Toon! He was amazing! Made the process very smooth and I walked out with the car I wanted More

by Laurajesse7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Toon
Mar 29, 2016 -

Jack Schmitt Ford responded

Laurajesse7, Thanks so much for the kind words. We really appreciate your business and look forward to taking great care of you as a customer for many years to come! -Andy Carr, General Manager

March 26, 2016

Great experience. We had a great experience with buying our new Ford Edge. Michael Miller was very good to us and we felt very comfortable. He let us have a test drive More

by Edge Driver
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Mar 29, 2016 -

Jack Schmitt Ford responded

Edge Driver, That is a great photo! You will absolutely love your new Ford Edge. Ford did a great job with the redesign of the vehicle inside and out and our customers simply love them. We appreciate you choosing Michael Miller and Jack Schmitt Ford! We do hope that you will work with our service department. The big thing that separates Jack Schmitt from the other places you could choose is how we treat you after the sale. Please let me know if I may ever be of assistance to you! -Andy Carr, General Manager.

March 25, 2016

Family car This is our second purchase at Jack Schmitt Ford. Damon's service was great! He was patient and listened to all of our needs/wants with a smile. We wo More

by Lcloud21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Mar 29, 2016 -

Jack Schmitt Ford responded

Lcloud21, Thanks so much for working with Damon Harkins and for choosing Jack Schmitt Ford Lincoln. We know you have many choices when it comes to purchasing a vehicle and we are very thankful that you have chosen us twice now. We look forward to always being your car people and taking care of you down the road. Incidentally, you will LOVE the Ford Explorer. I had the pleasure of driving one of the newer models like that for a few months and it was PERFECT! Please reach out to me if I may ever personally be of assistance to you! -Andy Carr, General Manager.

March 22, 2016

Our Lincoln MKC purchasing experience I/we worked with Mike Miller in purchasing our 2015 Lincoln MKC. He was great to work with. We will recommend him, & your dealership, to any of our fr More

by The Wades
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Michael Miller
Mar 29, 2016 -

Jack Schmitt Ford responded

The Wades, Thank you so much for taking the time to share your experience on DealerRater. We appreciate the kind words about Mike, Jaime and our team and we look forward to taking outstanding care of you in the ownership of your new MKC as well. If I may ever be of assistance to you please feel free to reach out to me personally! -Andy Carr, General Manager

March 22, 2016

An actually pleasant car buying expierence After searching ford F-150s online among the dealerships in my local area I decided to drive to Jack Schmitts in Collinsville and look at their new an More

by gguntre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Mar 29, 2016 -

Jack Schmitt Ford responded

gguntre, I am so glad you had a great experience with Jim Smith but I am not surprised because ALL of our customers love working with Jimmy. Thanks so much for taking the time to write this nice review for others to see and THANK YOU for being a customer of Jim Smith's and of Jack Schmitt Ford Lincoln. Our goal is to do the best we can for everyone- in the deal, in the financing, in the experience so that we might have many repeat and referral customers for years to come. Please let me know if I may ever personally be of assistance to you! -Andy Carr, General Manager.

March 22, 2016

Non stressful experience! Damon Harkins was a joy to work with. It was a relaxing, non stress experience. Was able to get us an amazing deal and work hard to get it for us! Thi More

by Nicholi83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Mar 29, 2016 -

Jack Schmitt Ford responded

Nicholi83, I love this photo! This is CLEARLY the ultimate family vehicle. Not only that, but about the smoothest driving vehicle on the road! Congrats on the new Ford Flex and THANK YOU for choosing Damon Harkins and Jack Schmitt Ford Lincoln and for being repeat customers of ours. We look forward to serving you for many years to come and providing an outstanding ownership experience with your new Flex. Please reach out to me personally if I may ever be of assistance. -Andy Carr, General Manager

March 21, 2016

Friendly, helpful experience From the moment we entered the dealership, the salesman was friendly explaining all our questions with knowledge in language we understood. There was More

by Christine Wren
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Mar 29, 2016 -

Jack Schmitt Ford responded

Christine Wren, I want to take a moment to thank you for the great review about Damon and our team. Congrats on your new Ford Escape! We look forward to taking care of you for many years to come! Feel free to contact Damon or myself if we may ever be of assistance going forward! -Andy Carr, General Manager

March 18, 2016

Completely Satisfied I was completely satisfied with my Jack Schmitt car buying experience. The staff was very friendly and helpful. I must first give kudos to Clint, who More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Haynes, Damon Harkins, Jaime Stack
Mar 29, 2016 -

Jack Schmitt Ford responded

Satisfied Customer, That is a great photo! You will absolutely love the Ford Fusion. Thank you so much for the kind words about Damon, Clint, Jaime and our team. We aim to take all of the pain points out of the car buying process. It should be a fun day. I am glad you enjoyed working with us and we sincerely appreciate the opportunity to work with you and that you ultimately chose to do business with us. Please feel free to reach out to me as well if I may ever be of assistance. -Andy Carr, General Manager

March 09, 2016

Fast and simple Clint was very friendly and knowledgeable throughout the quick sales process! Would recommend him to anyone. No pressure to buy but had everything rea More

by Kathrynliszewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey, Clint Haynes, Jaime Stack
Mar 29, 2016 -

Jack Schmitt Ford responded

Kathrynliszewski, Thanks so much for taking the time to write a review! We appreciate the compliments and that you chose us to do business with. We pride ourselved on a pressure-free, hassle-free experience. Please contact me if I may ever personally be of assistance! -Andy Carr, General Manager

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