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Jack Schmitt Ford
Collinsville, IL
561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 561 reviews
June 01, 2016
Outstanding car buying experience Wow, what an outstanding car buying experience. From when we first step foot on the lot to when we drove away in our new Edge, we were treated like f Wow, what an outstanding car buying experience. From when we first step foot on the lot to when we drove away in our new Edge, we were treated like family. Car shopping is not easy when you have two kids with you, but our experience at Jack Schmitt Ford Lincoln was stress free! While Mike explained the features on the different vehicles we were looking at, the staff gave the kids balloons to help keep them entertained. We were free to look around the lot on our own so that we could take some time to think about our options. After test-driving two different cars, we knew we found the one. Mike and Andy made our car buying experience as pleasant as can be and were very helpful with answering any questions we had. They definitely took away the hassle of your "normal" car buying experience. The knowledgeable, courteous, welcoming staff sets this dealership a part from others. We will definitely be returning to Jack Schmitt Ford Lincoln for our next new car purchase. We will also be sharing our experience with family and friends and making sure that they ask for Mike when they are ready to buy! More
by jholzum
Employees Worked With
Andy Carr, Michael Miller
May 30, 2016
Best car shopping experience I've ever had I'd like to thank everyone that was involved in the purchaseing of my truck could not have asked for a better experience. My sales man Damon harkins w I'd like to thank everyone that was involved in the purchaseing of my truck could not have asked for a better experience. My sales man Damon harkins went above and beyond what I could or should have expected. This with out a sought was my best experience dealing with a car dealerships from the sales Dept to the sales manager to the finance lady.will make Jack Schmitt for and lichon my first stop when looking for a new vehicle from now on.......thank you guys so much. More
by Markc1966
Employees Worked With
Damon Harkins, Jaime Stack
May 01, 2016
Amazing experience I would recommend this dealership to anyone and everyone great experience helpful dealers very nice people I will be looking forward to buying all my I would recommend this dealership to anyone and everyone great experience helpful dealers very nice people I will be looking forward to buying all my vehicles from jack Schmitt ford More
by Nickcline95
Employees Worked With
Ben Firnkes, Michael Miller
May 01, 2016
New Car purchase Mike was more than helpful in our search for a new vehicle. We were looking for an extremely specific color and options on a 2016 Explorer. This was Mike was more than helpful in our search for a new vehicle. We were looking for an extremely specific color and options on a 2016 Explorer. This was tougher than expected but Mike crushed it and got us an incredible deal. Ben in finance was very easy and not your typical F&I high pressure sales guy, which I really appreciate. I will be back for my next new ford purchase! More
by Lrhutasel
Employees Worked With
Ben Firnkes, Michael Miller
April 23, 2016
New car purchase Today we purchased a new Ford Escape from Damon Harkins. He impressed us with his attention to details and pleased us in every way. He is an asset to Today we purchased a new Ford Escape from Damon Harkins. He impressed us with his attention to details and pleased us in every way. He is an asset to your business. More
by Webbsharon
Employees Worked With
Damon Harkins
April 14, 2016
A. Mossman Great job, Mike! Recently purchased a car. Mike was extremely helpful during this transaction. Mike was funny, and knowledgeable about the vehicle. As Great job, Mike! Recently purchased a car. Mike was extremely helpful during this transaction. Mike was funny, and knowledgeable about the vehicle. Ask for him! More
by blorp
Employees Worked With
Michael Miller
April 12, 2016
Mike did a great job. I stopped by at near closing time but Mike did not rush me, took his time to walk the lot a bit and show some trucks. I came back the next day, test I stopped by at near closing time but Mike did not rush me, took his time to walk the lot a bit and show some trucks. I came back the next day, test drove and purchased the truck. The service was great from the salesman, sales manager to the credit department. More
by JT
Employees Worked With
Ben Firnkes, Michael Miller
April 12, 2016
Not worth a crap. Never again Michael became a middle man and I leave little of the responsibility on him. I believe Ben and Jamie were very helpful. Beyond that, they will never Michael became a middle man and I leave little of the responsibility on him. I believe Ben and Jamie were very helpful. Beyond that, they will never see my vehicle again. Anything Ford related will be handled at another dealership. One simple request. Do not put a license plate holder on the front. I ORDERED THIS VEHICLE, so they are not required to do this. I get the call with Michael stating a plate holder had been put on the vehicle. If I had not been waiting for this car, I would not have taken delivery. The thought of someone else driving the car I ordered and having to wait for the same car to get here, again, was not worth the wait. So they had me over a barrel. I requested a new bumper cover (The car is brand new) and they refused. Then they agreed to fix the holes. Fix? A brand new car and they want to fix the holes, they placed. What a load of crap. More
by Steve
Employees Worked With
Ben Firnkes, Jaime Stack, Michael Miller
April 07, 2016
Salesman Recently purchased Ford pick up,,Salesman MikeMiller was extremely helpful during this transaction. This being my first experience with this particula Recently purchased Ford pick up,,Salesman MikeMiller was extremely helpful during this transaction. This being my first experience with this particular salesman and dealership. Miller was extremely helpful and knowledgeably about the vehicle. I have been buying vehicles in excess of 55 years, this was rated among the top More
by Oletimer
Employees Worked With
Jaime Stack, Michael Miller
March 31, 2016
Damon did s great job!!!! We had a great experience working with Damon. Before buying the car we had looked at several dealerships throughout St Louis County, MO and many coun We had a great experience working with Damon. Before buying the car we had looked at several dealerships throughout St Louis County, MO and many counties in Illinois. Honestly, we had been searching for the car we wanted for months. The day we decided to buy we had originally gone to Auffenburg and priced out the car. Jack Schmitt was on our way home from OFallon IL so we stopped in with the price that Auffenburg had given us and asked Damon if he could beat their price. The rest as they say is history. Very nice guy and great experience from start to finish. More
by ASOrange
Employees Worked With
Damon Harkins
