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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

August 28, 2016

New 2017 Escape Jim Smith was exceptionally helpful with my purchase of a new Escape. The process was quick, straight forward, and painless. There was no nonsense, More

by KJS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Oct 19, 2016 -

Jack Schmitt Ford responded

KJS, Thank you so much for your compliments here and for choosing Jack Schmitt Ford Lincoln! We strive to provide a transparent, straight forward process from the time you hit our website all the way through the ownership of your new vehicle. If ever I may personally be of assistance to you, please feel free to contact my office. -Andy Carr, General Manager

August 25, 2016

New Escape We had a great experience in purchasing our new Ford Escape titanium. Everyone was very helpful in helping us get the car we wanted. Big thanks to M More

by Escape2016
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Michael Miller
Oct 19, 2016 -

Jack Schmitt Ford responded

Escape2016, Thanks so much for your business and for taking the time to write a kind review of us. We are so happy to hear that you are pleased. The Titanium Escape is an amazing vehicle! Please don't forget about our free car washes while you own the vehicle. If I may ever be of service to you please feel free to reach out to my office. -Andy Carr, General Manager

August 20, 2016

Car shopping experience Came here to look for a car and received that and more! As soon as I walked through the door I was greeted with great pleasure everyone was really nic More

by Jadem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Jaime Stack
Oct 19, 2016 -

Jack Schmitt Ford responded

Jade, Thanks so much for the kind review. We take pride in offering a non-confrontational approach to working with our customers and we appreciate it when people notice the difference. We hope that we can continue to assist you for years to come. If I may ever be of assistance to you, please feel free to reach out. -Andy Carr, General Manager

August 19, 2016

Used Ford Ranger Purschase I gave an all excellent review all persons were as stated I have always been pleased The truck i bought was a 2011 Ford Ranger it is a great truck in More

by george1940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Sebastian, Craig Neuenschwander , Russ Sebastian, Craig Neuenschwander, Michael Miller
Oct 19, 2016 -

Jack Schmitt Ford responded

george1940, Thank you so much for your business and for your kind review! Ford Rangers are a very in demand vehicle for us and it is difficult for us to find nice ones. You got a very, very nice truck! We appreciate your business and hope that we can serve you in the future! Don't forget about the free car washes while you have your truck! -Andy Carr, General Manager

August 11, 2016

Great Damon and Jim were very helpful and accommodating. Damon spent a lot of time making sure I was familiar with my new car. They made sure that I was abl More

by New Car Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Damon Harkins
Aug 12, 2016 -

Jack Schmitt Ford responded

New Car Lover- what a truly AMAZING vehicle the new Lincoln MKC is. We are so glad to hear that your experience went great with Damon and Jim. We are so tremendously proud of our people and the work that they do to make sure that customers get a great deal on their vehicle and that they understand all of the benefits, features and technology. Your new MKC has a lot of it! If I may ever be of assistance please feel free to reach out to me personally! -Andy Carr, General Manager

August 11, 2016

Salesman Mike Miller outstanding and knowledgeable regarding Salesman Mike Miller was attentive and knowledgeable regarding the Ford RS! The finance department was helpful regarding options and updates. The RS w More

by Carol Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Aug 12, 2016 -

Jack Schmitt Ford responded

Carol Montgomery- thank you so much for taking the time to write such a kind review. Mike was a great match to help you with the RS. He is enthusiastic and knowledgeable- particularly about our high performance vehicles like the RS. We appreciate you reaching out to us, allowing us the opportunity to take care of you, and that you chose to do business here. We realize we are a distance away but if we may ever be of service please reach out to us any time!

August 06, 2016

Great Experience!! Damon was very helpful with the purchase of our car and even made car buying a pleasant experience!! We would certainly recommend Damon and Jack Schm More

by lemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 12, 2016 -

Jack Schmitt Ford responded

lemiller- thanks for taking the time to write a review about Damon! Very glad to hear that your experience here was pleasant and that you would recommend us to others. We do pay $100 for first time referrals so if you know of anyone who might benefit from working with us please send them our way and make sure they mention that you referred them to Damon! Thanks again for your business!

August 05, 2016

Great Experience! My husband and I just recently purchased a 2016 Ford Focus SE from the dealership and had a great experience! Damon was very welcoming and helped us t More

by swiegand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 12, 2016 -

Jack Schmitt Ford responded

swiegand- We very much appreciate the kind words and taking time to share your experience here. You will absolutely love the comfort, technology, reliability and safety of the Ford Focus. 35 plus MPGs does not hurt either!! I am so pleased to hear that Damon was great for you guys. We are happy to have him on our team! If I may ever be of assistance to you personally, please feel free to contact my office! -Andy Carr, General Manager

July 27, 2016

Super! We felt as if we made a new friend that day. We both felt very welcomed by Damon and his knowledge of the vehicle helped our decision to purchase our 2016 red Ford Explorer. We were very comfort More

by pdevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Harkins
Aug 15, 2016 -

Jack Schmitt Ford responded

pdevine, Thank you so much for taking the time to share your experience with Damon here on DealerRater. You will absolutely LOVE that Explorer. What an amazing, capable, luxurious machine! We appreciate you choosing Jack Schmitt Ford Lincoln and look forward to servicing you in the future. If I may ever be of assistance personally, please feel free to contact my office. -Andy Carr, General Manager

July 20, 2016

Fantastic Experience We stopped by to do a little tire kicking and found the sales staff very professional yet low pressure. After a quick joy ride we decided to go ahead More

by Snow
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Jaime Stack, Michael Miller
Aug 15, 2016 -

Jack Schmitt Ford responded

Snow, Thanks so much for the kind words. The Fusion Hybrid is an amazing car and we are confident you will get many years of enjoyment and great service from it. Zipping past the gas stations a lot more often is just part of the fun! We appreciate the opportunity and we appreciate you choosing Mike, Damon and Jack Schmitt Ford Lincoln! If I may ever personally be of service to you, please feel free to contact my office. -Andy Carr, General Manager

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