Jack Schmitt Ford
Collinsville, IL
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Bought car and had great experience Never pushed to make a buy, very friendly and helpful, always available for questions after the sale and very interested in my interest and what I wan Never pushed to make a buy, very friendly and helpful, always available for questions after the sale and very interested in my interest and what I wanted in a vehicle. More
Not Happy! Went to dealer because it was close and we have had good service there before, but not this time! The horn on my wife's car for some reason just stopp Went to dealer because it was close and we have had good service there before, but not this time! The horn on my wife's car for some reason just stopped working. Never heard of this before on a car that is not that old. Dropped off car in morning and they called me with esstamate and fixed the car. When I went to pick up the car after looking at the bill thinking the price was a little high so I asked for the old horn back so I could test it out myself. The service writer went out to the shop came back and told me they threw it out in the trash and I was welcome to go out to dig through the dumpster to see if I could find it! 😡 More
Good Experience This was my first time purchasing from Jack Schmitt Ford Lincoln and overall I was very pleased. My salesman was Zhi "Z" Zhong and he was very knowled This was my first time purchasing from Jack Schmitt Ford Lincoln and overall I was very pleased. My salesman was Zhi "Z" Zhong and he was very knowledgeable about the vehicles I was looking for. After test driving a couple of vehicles, I found one I was pleased with. Z was very personable through the whole process and made purchasing the vehicle very comfortable. I would gladly come back and purchase another vehicle again if they can hit number on the vehicle as I am not an easy customer. Z made the whole experience really amazing. More
Salesman Great experience. Mike was great. Feel very good about the purchase. Fast and friendly dealership. I will recommend. The truck is great and the kids l Great experience. Mike was great. Feel very good about the purchase. Fast and friendly dealership. I will recommend. The truck is great and the kids love it More
Wonderful Experience Our experience at Jack Schmitt Ford in Collinsville was the best we've had at a car dealership to date. The staff is top notch. Our sales associate, M Our experience at Jack Schmitt Ford in Collinsville was the best we've had at a car dealership to date. The staff is top notch. Our sales associate, Mike Miller, did a bang up job finding us a really nice Ford Focus ST. The Customer Service Manager Jade Noll was very pleasant and professional, providing us with clear and concise information. The General Manager, Andrew Carr, helped us out a lot as well. Financing was quick yet thorough. Overall it was a very positive experience and my husband and I appreciate the level of service and professionalism we received throughout the entire process. Thank you Jack Schmidt of Collinsville! We are the proud owners of a sweet Ford Focus ST. More
2016 Cadillac MKX - Sales Rep Mike Miller This is our second purchase from sales rep, Mike. He does an excellent job of informing us about the vehicles, his attitude is great and all around g This is our second purchase from sales rep, Mike. He does an excellent job of informing us about the vehicles, his attitude is great and all around great person. He doesn't make you feel pressured and I feel he does everything he can to make our experience a memorable one. I have and will continue to persuade others to go see Mike. Thanks Mike Miller for everything you have done for the Bryan and Jeanne Null! It is very appreciated. More
Just Perfect !! *****Excellent Customer Service all around**** Thanks Damon Drew and Jaime!!! Fun Times at Jack Schmitt!!!! Monique Kimple Cute "MKC" xoxoxoxox *****Excellent Customer Service all around**** Thanks Damon Drew and Jaime!!! Fun Times at Jack Schmitt!!!! Monique Kimple Cute "MKC" xoxoxoxoxo Many Blessings to all! Thank you! More
Outstanding I have purchased several cars from this dealership, and have always had great service, but this time Mike Miller was the best salesman that I have eve I have purchased several cars from this dealership, and have always had great service, but this time Mike Miller was the best salesman that I have ever had. He was knowledgeable, personable and went above and beyond to get me the car I wanted. I'm a very demanding person and sometimes too much and Mike was very patient and could not of been more helpful. I will continue to buy cars here, and I do about every 2-3 years. Mike Miller, Geoff Valvejo, and Ben in finance are truly leaders in you dealership and make a great team, and make it a great experience to purchase a car. I will continue to recommend to family and friends to purchase from you dealership. Thanks You Jackie Jones More
MAGNIFICENT Mr.Harkins went above and beyound making the purchasing process as smooth as possible providing FANTASTIC customer service!! THANK YOU JACK SCHMITT FO Mr.Harkins went above and beyound making the purchasing process as smooth as possible providing FANTASTIC customer service!! THANK YOU JACK SCHMITT FOR EMPLOYING MR.HARKINS!!! More
Sixth car purchased here! Jim Smith was the salesman we dealt with, and he was knowledgeable, patient and very personable! He simply couldn't do enough to make my experience t Jim Smith was the salesman we dealt with, and he was knowledgeable, patient and very personable! He simply couldn't do enough to make my experience the best it could be. This is by far my favorite dealership... More