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Jack Schmitt Ford

Collinsville, IL

4.3
561 Reviews

1820 Vandalia St

Collinsville, IL

62234

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Showing 561 reviews

January 28, 2017

2nd Car Purchase from Jack Schmitt Ford This is the second purchase i have made from this dealership and both times i was extremely satisfied. The dealership worked with us to find the exact More

by cnewgent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Feb 06, 2017 -

Jack Schmitt Ford responded

cnewgent, Thanks so much for the kind words and for doing business with the team here at Jack Schmitt Ford Lincoln. We are very proud to have Jim Smith serving our clients and we know he and the team will take great care of you. We are also pleased that you found our new approach to vehicle pricing to be fair and up front. This is car buying the way we intended it! If I may ever personally be of assistance, please feel free to contact my office. -Andy Carr, General Manager

January 25, 2017

Laurie Hinton and Jaime are awesome!!! The service here is amazing. Laurie listened to my needs and she found a car that met them all and then some. Jaime made several promises to my parent More

by taembry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 06, 2017 -

Jack Schmitt Ford responded

taembry, We are so pleased to read about your experience. We are very proud to have professionals like Jaime and Laurie on our team making sure that our clients get the best vehicles and the best deals. It means a lot to us that your parents think enough of us to make the trip from Chicago. Please have them reach out to us and we will make sure to make it worth the trip for them! Thanks so much for your business and for the kind words! -Andy Carr, General Manager

January 14, 2017

My car purchase My experience with this company was very pleasant, I had a very good experience with Laurie Hinton very friendly and made my experience seamless and f More

by Wayne M. Key
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

Wayne M. Key, Thank you so much for taking the time to write a kind review. We are pleased to hear that your experience was a good one. We are so proud to have team members like Laurie representing the dealership and we are always here to take care of you no matter what your vehicle needs become in the future. If there is ever anything that myself or my team here at Jack Schmitt Ford Lincoln can do to assist, please feel free to contact us. Thanks again for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

January 13, 2017

Purchase of 2016 Ford Edge The visit was a very positive experience and the salesman, Mike Miller, was excellent in his sales techniques. He was very well prepared in anticipat More

by robertson, car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 07, 2017 -

Jack Schmitt Ford responded

robertson, car buyer, So pleased to read your review and see that you had a good experience with your new Ford Edge. We are also getting tremendous reviews from folks who own the new, redesigned Ford Edge and we are anxious to hear what you think of the vehicle. Our team is always here to take care of you and any needs that you may have going forward. Thanks again for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager

January 11, 2017

Lincoln MKX Purchase Knew what I wanted when I came to the dealership, didn't try to sell me extra unnecessary things, Laurie was overall very nice and helpful in answerin More

by mmedart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

mmedart, We are so pleased to hear that you are happy with Laurie and the process at our dealership. Car buying is enough pressure without added pressure from sales people and we believe that being helpful, providing information and covering options is the best way to earn trust and thrive as a business. We are so thankful for the opportunity to assist you and we are happy that things went smoothly for you. If ever myself or a member of our team can be of assistance, please feel free to contact us! Enjoy that new MKX! What a beautiful vehicle!! -Andy Carr, General Manager.

January 10, 2017

F150 Purchase Team was very helpful for the purchase of my F150. I came in knowing what I wanted and they were able to accommodate me with little to no issue. More

by James Dolson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

James Dolson, Thanks so much for taking the time to write a review about your experience here. You are absolutely going to love your F-150! The reviews of the new Military Grade Aluminum are outstanding. Power and efficiency like never before in a truck. We realize that you had many choices in where to purchase your new vehicle and we are thankful for the opportunity to earn your business. If ever myself or our team can be of any assistance to you, please feel free to reach out! Congratulations! -Andy Carr, General Manager

January 05, 2017

Laurie was Great! Laurie did a great job in explaining the vehicle and worked for us in getting a great deal. Would recommend her to anyone looking for a new Ford/L More

by JakeK66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Laurie Osborne
Feb 07, 2017 -

Jack Schmitt Ford responded

JakeK66, Thanks for your business and for writing about Laurie! Our team is here to take care of you and your new vehicle any time you need us! -Andy Carr, General Manager

December 31, 2016

Chris Wheeler From making the test drive appointment to driving home with my new Jeep Compass, everything about my experience was excellent. Chris was an AWESOME pe More

by Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Chris Wheeler
Feb 07, 2017 -

Jack Schmitt Ford responded

Allison, Thanks so much for taking the time to write about Chris and your experience here at Jack Schmitt Ford Lincoln. We are very fortunate to have people like Chris on our team who work hard to represent the dealership well and make sure our clients get the right vehicle and the best deal. If ever myself or my team may be of further assistance, please feel free to contact us! -Andy Carr, General Manager

December 26, 2016

Mike Miller is a tremendous salesperson. Is very knowledgeable and a pleasure to work with. I would highly recommend Mike to anyone looking for a new vehicle. More

by airforcepa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Michael Miller
Feb 08, 2017 -

Jack Schmitt Ford responded

airforcepa, Thanks so much for taking the time to write a review and for the kind words. I am very happy that your experience here was a good one! Myself and my entire team are here to help you if you ever need anything going forward. Please contact us! -Andy Carr, General Manager

December 19, 2016

Buying a used car I was able to look on their website and find the used car I wanted. There was good pictures available and lists of options. My husband called Jim Sm More

by cjames1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Feb 08, 2017 -

Jack Schmitt Ford responded

cjames1967, Thank you so much for the kind review. We are so proud to have great people like Jim Smith and Ben Firnkes on our team helping our clients find the right vehicles and get the very best deals. Our newest vehicles have a lot of features and technology and we want to make sure our clients are comfortable using them and that they are taking full advantage of all of the things they can do. If we may ever be of assistance in that area, please feel free to contact us for any of your vehicle needs! Thanks again for the opportunity to earn your business. -Andy Carr, General Manager

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