Jack Schmitt Ford

Good Services I really had a good experience with buying my car today. My salesman Travis Bricker was really awesome he was understanding with what I was looking fo I really had a good experience with buying my car today. My salesman Travis Bricker was really awesome he was understanding with what I was looking for and my price range...He truly made my experience great....So if your looking for a good car come to Jack Schmitt and Travis Bricker will lead you to what your looking for without any doubts. More

Bait and switch Made the mistake of driving out from st.louis. I called ahead to make sure the vehicle was there and was referred to Laurie (the sales rep I had been Made the mistake of driving out from st.louis. I called ahead to make sure the vehicle was there and was referred to Laurie (the sales rep I had been talking to about the vehicle). We did a test drive and we're ready to sign paperwork with a pre-approved loan. We were told we would have to wait a bit while they detailed the car and she got some paperwork going. Finally she brought us to the office only to tell us they "accidentally" gave a test drive in the wrong vehicle and the one that sat on their lot since late November had amazingly been sold the day before. Total waste of our time. I will be telling everyone I know to stay the he'll away from this dealership. -Jeff More

Easiest/best experience ever! Everyone here was so friendly! Laurie was the most personable sales person I've ever worked with! This process was so easy and painless and I got exac Everyone here was so friendly! Laurie was the most personable sales person I've ever worked with! This process was so easy and painless and I got exactly what I wanted! Plus, I didn't feel like I was on a conveyer belt! I wasn't rushed and felt special! Thank you so much! More

I was well taken care of by Travis and Ben. He for me into a car I can afford in no time!! My granddaughter was surprised and so happy to have a brand new car!! He for me into a car I can afford in no time!! My granddaughter was surprised and so happy to have a brand new car!! More

Very low offer on trade in. The staff was super friendly but unwilling to negotiate any on the trade value they offered on my truck. They claimed that since they were offering m The staff was super friendly but unwilling to negotiate any on the trade value they offered on my truck. They claimed that since they were offering me the best deal on the new Expedition that they could only offer low trade in. I feel this probably happens at this dealer all the time and can not in good faith recommend to any stranger/family/friend this dealer will take care of their needs. More

Great customer service Chris was great to work with and very patient!! When I first arrived, I had time to look at the cars on my own without feeling overwhelmed. Once I fou Chris was great to work with and very patient!! When I first arrived, I had time to look at the cars on my own without feeling overwhelmed. Once I found a couple that I liked, I was introduced to Chris. He went over everything in full detail and kept me informed at all times. Once the purchase was complete, he made sure I understood every aspect of car before I left the lot. I never once felt rushed or uninformed about anything. I also want to thank Jamie for going through our financing in such great detail and not just handing me a stack of papers to sign! I will return here for all future purchases!!! More

Quick and easy! We went in, found a vehicle and bought it. No hassle, and no beating around the bush. Laurie was very nice and engaging us through the whole experienc We went in, found a vehicle and bought it. No hassle, and no beating around the bush. Laurie was very nice and engaging us through the whole experience. More

Great service! We had an awesome experience at Jack Schmitt! Travis was great! He answered all of our questions, was very personable, and was not pushy at all. We we We had an awesome experience at Jack Schmitt! Travis was great! He answered all of our questions, was very personable, and was not pushy at all. We were very comfortable while talking specs and numbers with Travis. He's the type of guy that makes you feel that you're old friends. We had no intentions of purchasing today, but with such a great deal, we couldn't pass it up! Thanks to Ben, we are in a brand new Ford Escape, and paying less per month than we were on the 2014 car we traded in. Sweet!! Thanks everyone....we'll be back! More

Wonderful Transaction! Everyone at the dealership was extremely helpful in getting my deal done. I would like to give kudos to Laurie Hinton. Not only was she incredibly fri Everyone at the dealership was extremely helpful in getting my deal done. I would like to give kudos to Laurie Hinton. Not only was she incredibly friendly, she demonstrated in depth knowledge of the vehicle she was selling. She knew EVERYTHING about my vehicle, and answered my questions before I could even ask them. She is an asset to your organization. Also, Ben Firnkes went above and beyond to help get financing done. I would recommend Jack Schmitt to anyone!!! More

Great Deals and Excellent Customer Service at Jack Schmitt Thanks to Laurie Hinton (Internet Sales/Sales Professional), I was able to get a great deal on a new Ford Mustang. She was very helpful, professional Thanks to Laurie Hinton (Internet Sales/Sales Professional), I was able to get a great deal on a new Ford Mustang. She was very helpful, professional, and courtesy. She provided a wealth of information and superb customer service, which made the car purchasing process a breeze. Thanks Laurie! In addition, the Jack Schmitt Ford Lincoln team acted as a well-oiled machine, providing top-notch superior customer service and a very pleasant car purchasing experience. In addition to Laurie, special thanks to Andy Carr (General Manager), Chris Wheeler (Sales Professional), and Jaime Stack (Finance). I highly recommend the Jack Schmitt Ford Lincoln Collinsville dealership experience to others. More