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Jack Schmitt Chevrolet of O'Fallon
O'Fallon, IL
24 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 24 reviews
March 24, 2025
Took my a Chevy Cruze to this dealership for a timing belt and now have a timing cover leak and they want nothing to do with it and won’t do a thing to look at it or anything. Like I took it to another d belt and now have a timing cover leak and they want nothing to do with it and won’t do a thing to look at it or anything. Like I took it to another dealership that found the leak and they brought it to my attention horrible service department More
by ben_forys
Employees Worked With
John Ratulowski
May 20, 2024
Dealership reminded me about the service points had I accumulated and allowed me to put the dollar amount toward the amount that was for for services. This saved me a lot of out of pocket cash! Thanks accumulated and allowed me to put the dollar amount toward the amount that was for for services. This saved me a lot of out of pocket cash! Thanks “Jack Schmit!” More
by wxsone
Employees Worked With
John Ratulowski
May 12, 2024
Bought a car there for 20,000 dollars they would wash it , got home with the car all scratched up , AC would not work , wouldn't buy a another car from them. , got home with the car all scratched up , AC would not work , wouldn't buy a another car from them. More
by stephenfierke
Employees Worked With
John Weilmuenster, John Ratulowski
March 08, 2024
Fantastic attitudes, very excited to have your business, ask for Salesman “ “Bill”, he’s thorough and fantastic! Finance Mike was wonderful to deal with as well! ask for Salesman “ “Bill”, he’s thorough and fantastic! Finance Mike was wonderful to deal with as well! More
by Kdz111
Employees Worked With
Mike the money man, Bill Benjamin
September 22, 2022
Excellent Dealership! Very knowledgeable staff and everyone was really nice at the dealership. I would highly recommend them to anyone. Very knowledgeable staff and everyone was really nice at the dealership. I would highly recommend them to anyone. More
by GoBlues1
Employees Worked With
John Ratulowski
May 12, 2022
AVOID THIS DEALERSHIP; They have very poor ethics in my opinion! They lied about the extended service contracts. They told me that I would get a loaner car if I had to have a repair done, but that was opinion! They lied about the extended service contracts. They told me that I would get a loaner car if I had to have a repair done, but that was a lie! There's only three loaner cars available in the first place (as told to me by several mechanics), the salesman said the mechanics and shop are a separate entity and he couldn't tell them what to do, and I didn't get a loaner car. I had to rent a car for seven days -at a cost of over $750- while I got two tires fixed. The rental cost more than the warranty paid for! There was a delay getting the tires, but a local shop already had the tired in stock. I could have saved a lot of money by NOT buying the extended warranty and getting it fixed by a local shop. If you already bought the extended warranty, you can cancel it! Write a letter to the dealership stating your intent to cancel the contract, note the date and mileage in your cancellation request, include a copy of the contract, and that's it! The cancellation policy is in the contract. It is my opinion that Schmitt Chevrolet in O'Fallon will say anything to make a sale, including blatant lies. I think this dealership has a serious ethics problem in regards to business, and it goes well beyond the stereotype of a car dealership. This dealership makes ALL car dealerships looks bad. More
by kschmidt
Employees Worked With
Mike Hickman
