Jack Powell Chrysler Dodge Jeep Ram - Service Center
Escondido, CA
55 Reviews of Jack Powell Chrysler Dodge Jeep Ram - Service Center
I avoid them at any cost! Gave them 3 chances and they failed every time! Door ding, promised to get touch up paint and didn't, shady workmanship, couldn't even adjust a replaced head light correctly, was failed every time! Door ding, promised to get touch up paint and didn't, shady workmanship, couldn't even adjust a replaced head light correctly, was told to check a battery takes 1/2 day! ha!, couldn't diagnose a drifting temp gage (I changed the thermostat myself-problem solved!), no call backs, emails ignored, and on and on. They are the lowest out there! unprofessionalism is their niche! More
Jack Powell Chrysler Dodge Jeep Ram is the best dealer I've ever been to. I never even thought of writing a review before having my car serviced at their store. I got into a wreck on 395 coming home fro I've ever been to. I never even thought of writing a review before having my car serviced at their store. I got into a wreck on 395 coming home from Mammoth when the ski rack on the car in front of me flew off and nearly impaled my windshield. I had a HUGE dent in the side of the car, and needed a lot of body work. After turning my car in, one of the dealership owners, Jasmine Powell, came and introduced herself to me, and told me that she had a similar experience happen, and almost died. She took me to lunch and gave me a really great deal on the work. I will definitely bring my car back to this dealership every time I need something. I'm not one for brand loyalty...but I will definitely return to Jack Powell. Definitely. More
Took the jeep in for -xx eng lite- corrected a sensor issue. Started her up the next morning and the engine kept dying, engine would cut out while driving. xx Eng Lite is on again! In addition the serv issue. Started her up the next morning and the engine kept dying, engine would cut out while driving. xx Eng Lite is on again! In addition the service tech wasnt clear on the original issue until pressed for an explanation. Will update the review after i take her back in this morning- better not get charged for another diagnostic testing! More
It seems odvious that this shop is hungry. Upon taking my car in, I had several techinictions and writers come up to me. I felt like I was a peice of meat and they were all trying to get a bite. I actually h car in, I had several techinictions and writers come up to me. I felt like I was a peice of meat and they were all trying to get a bite. I actually heard the techs and writters fighting over my car, and they were cussing about how upper managment over hired techs and that this person or that person needed work more then the other. The work that was done was excellent, and the price was fair. I have no complaints on the work that was done. The communication between myself and Mike Patterson was fantastic. I would reccomend this shop, provided that they stop the feeding frenzy that seems to happen everytime someone rolls into the shop!! More
Chris Hart was the service writer and David Burchard was the tech. Excellent service. Had my car back quickly, and David was honest about my cars problems and what needed to be fixed. the tech. Excellent service. Had my car back quickly, and David was honest about my cars problems and what needed to be fixed. More