Back

Jack Powell Chrysler Dodge Jeep Ram

Escondido, CA

1.9
120 Reviews
Contact Dealership

1625 Auto Park Way

Escondido, CA

92029

Directions

By Type

Showing 120 reviews

August 02, 2025

If you consider yourself an idiot then you should buy your car from Jack Powell because that is how you'll be treated the moment you actually need them for something. That's probably not accurate since More

by mike.d.rodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerald Gonzalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all of them - they all suck, especially Mike or Michael
January 28, 2025

I made an appointment on our 3-month-old Jeep Grand Cherokee Summit Reserve for a safety recall. The service advisor, Eileen Salazar, was rude and condescending. She asked for my zip code and then to More

by sdhatts
Service Communication
Recommend Dealer
No
Employees Worked With
Eileen Salazar
January 22, 2025

Matthew and his team are super busy. Don't bother scheduling any appointments because they are too busy. Appointment requested since Monday, I walk in today and the soonest appointments More

by alma
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
November 17, 2024

Bought a jeep at the end of August and after 2 1/2 months we still have not received the registration. My husband has called and left several messages but no one will return his call. No one will answer the More

by Lindalinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerald Gonzalves
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

WATCH OUT FOR JAIME THE FINANCE GUY! !!!, I was really impressed with the way the sales and the management operated, and I thought Jaime was a good guy, but come to find out He lied to m More

by Jlmjr007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ART Paine
June 26, 2024

If I could give the service department manager ZERO STARS I would. The service manager informed me more than 6 months ago that the part I need to make my 2023 Jeep (Willys) function as a EVC as sold/leased More

by scroggy1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
April 27, 2024

I payed an oil change and they didn't do it my oil was really black when I checked it. Service manager gave me a lame excuse that if the drive the truck from the back to the front parking lot it's going More

by floreslupita2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerald Gonzalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I payed an oil change and they didn't do it my oil was really black when I checked it. Service manager gave me a lame excuse that if the drive the truck from the back to the front parking lot it's going More

by floreslupita2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Gonzalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

My brother recently purchased a vehicle from them and was we drove 6 hours there to make the sale and purchase the car to bring back to Arizona. Upon working this deal we were assured multiple times by multi More

by Treharriss13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerald Gonzalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Matt is a great service manager who is always very professional as well as hard working. Amr is extremely knowledgeable and helpful. For 20 years, I have had all my services performed at Jack Powell More

by attparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Gonzalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMR
Mar 21, 2024 -

Jack Powell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We are thrilled to hear that Matt and Amr provided you with excellent service. We truly value your loyalty over the past 20 years and look forward to continuing to meet your service needs at Jack Powell.

1
...