Jack Phelan Chrysler Dodge Jeep RAM

Great experience, no games! Some times you buy a new car, and you walk away not feeling so good. I can haggle, but it always leaves me feeling dirty. The last time I purcha Some times you buy a new car, and you walk away not feeling so good. I can haggle, but it always leaves me feeling dirty. The last time I purchased a car they valued my trade 8k below market. I ended up making a good deal, but afterwards I regretted no going somewhere else. Jack Phelan was upfront with their pricing. Their prices are listed on their website. When I inquired about an price it was even better. Svet my salesman was awesome. He knew the car in and out. He showed me things three other salesman hadn't. We had a deal within 30 minutes of my arrival at the dealer. He then expedited the rest of the process. As you know this has the potential to drag on for hours. The Phelan team responded, and I was out the door with my new Durango RT quicker then I thought possible. No regrets this time. Overall best dealer/salesman combo I have encountered. Thank Svet More

Best Deal Ever on the R/T After researching for the specific model and options, I narrowed down to 4 dealers. I called the Jack Phelan Dodge dealer at 1:00 pm on 02/12/15 and After researching for the specific model and options, I narrowed down to 4 dealers. I called the Jack Phelan Dodge dealer at 1:00 pm on 02/12/15 and spoke to Kelly about a specific stock # and she explained the options thoroughly. After hanging up, Andy contacted me and we began discussing prices and available incentives for a loyal Dodge customer like me. I immediately learned that Andy had tremendous knowledge about the 2015 Dodge Caravan R/T and explained the options. It was refreshing to know that the sales person knew more than me. Many sales rep at other dealer have limited knowledge about the vehicles they sell. Just then I knew this vehicle was the one for me (or my company). Then I began to mess with the sales rep. Saying things like, "I may have to take my business to Sherman Dealer if I was not treated better," and " I demand better deal as a loyal customer." Of course I was kidding and Andy had a good sense of humor abut it. I asked them to run the numbers and if the numbers worked out, then we would make the transaction on Friday. Andy soon contacted me with a best price out of all the dealers I contacted. I was so happy to hear the deal that I told him to knock off another $400 then I would be there within the hour to sign the papers. I was there at 03:45 PM. Best part of Andy was that he told me not to come in until we are approved for the special financing through Chrysler Financial. A sales person not pressuring me to get in to the dealer until he was certain I was going to have the confirmed approval from the Chrysler financial. That was refreshing not getting pressured. Through my companies, this is our 12th automobile purchase in 17 years and a third Dodge. I had to drive past 9 Dodge dealers to get to Countryside but I spent less than an hour at the dealer. I was out by 04:30 PM and that was very nice. Fresh coffee was nice too! Thank you Andy, Kelly, Gordon and Jesse. You are my new favorite Dodge team! .You can be sure that when the lease is up on my VW Jetta in March 2016, I will be here to get the best deal on a new Jeep Cherokee Trailhawk. Time goes fast and when the time comes, I expect the best deal then too. Now if Andy is as smart as i think he is, he would call me at end of March 2016 to sell me the Cherokee Trailhawk! Thank you for the new fully loaded 2015 dodge Grand Caravan R/T! More

They worked very hard to earn my business Very helpful without the high pressure. Joe and Kelly followed up on the deal and found ways to make the deal work. We went to a high volume dealer an Very helpful without the high pressure. Joe and Kelly followed up on the deal and found ways to make the deal work. We went to a high volume dealer and though we could have saved a couple hundred dollars, we appreciated the personal and friendly service Joe and Kelly provided More

Excellent Service Grateful for the kind,polite, courteous hospitality provided as we looked at various vehicles and the patience in helping make a big monetary decision Grateful for the kind,polite, courteous hospitality provided as we looked at various vehicles and the patience in helping make a big monetary decision Will feel comfortable in coming back for service needs knowing that we will be remembered and welcomed More

Dodge Journey Crossroad I bought a Dodge Journey crossroad from jack phelan dodge on Feb. 6. My overall experience was very pleasant. My saleman was Hank Reyes and he worked I bought a Dodge Journey crossroad from jack phelan dodge on Feb. 6. My overall experience was very pleasant. My saleman was Hank Reyes and he worked hard to get us the most bang for our buck! My wife and I are very happy with our purchase and experience in buying a vehicle from jack phelan dodge! More

Excellent dealer! Unbeatable deals! I'd been contemplating buying a car for a while. However, I was a bit hesitant due to financial restraints. I went in there only to take a look at car I'd been contemplating buying a car for a while. However, I was a bit hesitant due to financial restraints. I went in there only to take a look at cars and came out with a brand new car. With the offers I was given I couldn't have possibly given up the opportunity. As a sales manager, Rich was extremely patient and accommodating. He fully understood my concerns and was incredibly helpful. Overall, this dealer has excellent customer service and I can guarantee you will walk out of there just as satisfied as I did. More

Jeep Grand Cherokee Andy Babb was great on finding a Jeep for us and one with the most value for the money. This is about the 6th time my family and I have purchased a ve Andy Babb was great on finding a Jeep for us and one with the most value for the money. This is about the 6th time my family and I have purchased a vehicle from this dealership. More

Jeep Wrangler Unlimited I am a returning customer to Jack Phelan and I was surprised to see that they now sell Jeeps. I dealt with a salesman named Svet. He was great. He I am a returning customer to Jack Phelan and I was surprised to see that they now sell Jeeps. I dealt with a salesman named Svet. He was great. He did everything to help me find the right vehicle and was very honest and up front with what it would take to get me to a price point I was comfortable with. More

Absolutely terrific experience, will gladly refer them We truly were pleasantly surprised at how friendly and attentive Mr. Svet Valchev was with our purchase of our new Dodge Journey. He answered all our We truly were pleasantly surprised at how friendly and attentive Mr. Svet Valchev was with our purchase of our new Dodge Journey. He answered all our questions knowledgeably which helped us easily make the decision to purchase this car. I would gladly recommend family and friends to see Mr. Valchev for the purchase of an automobile. Thank you again for such a positive experience. We love our Dodge. More

Sales Knowledgeable and friendly. Best experience of any where I ever been. Will be back again and again. Visited a few places and this was the best of the Knowledgeable and friendly. Best experience of any where I ever been. Will be back again and again. Visited a few places and this was the best of them all. More