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Jack Kain Ford Inc. - Service Center

Versailles, KY

4.7
207 Reviews

207 Reviews of Jack Kain Ford Inc. - Service Center

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August 22, 2025

Long wait, even though when checking in I was assured it would’ve been done within the two hours… Secondly, I used the restroom and found a black Ipsy back that had drug paraphernalia inside it- the wom More

by TY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
August 22, 2025

Very polite and friendly people run this service. The waiting room was nice as well. More

by Souleyrette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Always has good service and service advisors are always great. Have used them for several repairs to my 2014 Ford and wouldn't go anywhere else. More

by Hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

A great, family owned and community based business. I truly enjoy doing business with them. More

by Patrick Hagan
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baylor
August 20, 2025

We love the dealership . Very friendly and knowledgeable. We have never had any issues scheduling. This appointment however took much longer than expected for the service More

by will.shouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Very friendly and they kept me informed about what was being done and what needed to be done. A small issue but they took care of it as should be expected. More

by richardsontw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kain
August 20, 2025

Best service ever. Kaitlynn kept me informed of a very complicated situation every step! First class all the way. More

by bsvivi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Very good communication from service staff (Hannah) regarding Fast Lane service appointment. Auto technician found a nail in tire & was able to repair the tire. More

by dia8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, auto technician (don’t know name)
August 19, 2025

I've always been very pleased with the service provided by your dealership. They have always been very polite, knowledgeable and efficient in their service department. More

by GEORGE.CUNNINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Rynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! We strive to treat every customer like family. Our goal is to make our services fast, quick, and maintain high quality. We appreciate you and your positive review!

August 18, 2025

Customer service was great. They walked me through the repair process and kept me updated. Cost was exactly what was quoted, which was less than what I expected. More

by GaryM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Jack Kain Ford Inc. responded

Thank you for sharing your positive experience! Our team's goal is to treat every customer like family and keep an open and honest relationship. We appreciate you and your business!

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