Jack Ingram Volkswagen
Montgomery, AL
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387 Reviews of Jack Ingram Volkswagen
Just time for a new car for my wife. No problems whatsoever and Rick was nice and courteous. I would recommend Jack Ingram and Rick to anyone looking for a new or used vehicle. whatsoever and Rick was nice and courteous. I would recommend Jack Ingram and Rick to anyone looking for a new or used vehicle. More
My husband and I recently visited Jack Ingram VW with the intent to lease a second vehicle. Rita was our salesperson. She met us very promptly and after determining what we wanted, she proceeded to show us intent to lease a second vehicle. Rita was our salesperson. She met us very promptly and after determining what we wanted, she proceeded to show us several vehicles that would meet our needs. My husband could not decide between 3 of the vehicles that he liked. However, Rita was extemely patient and courteous in answering all of his questions and helping him make the final choice. Her knowledge of the vehicles was impressive and her her outgoing manner was refreshing. She truly went that "extra mile" to insure we were satisfied with our decision. We have purchased many vechiles in our lifetime from various dealerships, and this was our second purchase from Jack Ingram. We thoroughly enjoyed our experience with Rita and will highly recommend her to others. Jack Ingram VW...you have a winner in Rita!! More
I am a first time customer for Jack Ingram VW and thanks to the courteous staff I will be a returning customer. Rick Murray (although not the only representative I interacted with during my purchase) was co to the courteous staff I will be a returning customer. Rick Murray (although not the only representative I interacted with during my purchase) was courteous and not afraid to go the extra mile in every aspect of my visit. From the time I stepped on the lot to the time I was waving goodbye in my new car I had a smile on my face. I will recommend this dealership to anyone that will listen. Thank you again and I wish you all happy holidays. More
Justin was the service writer for servicing my 2013 VW Passat. A part was needed that had to be ordered from Jacksonville, FL. The car had to be kept overnight. Justin was very accomendating in getting Passat. A part was needed that had to be ordered from Jacksonville, FL. The car had to be kept overnight. Justin was very accomendating in getting a rental car. The car was serviced in a timely and efficient manner. Justin called as soon as the car was repaired, washed and cleaned and was ready for pick-up. Justin has a very friendly attitude and is concerned about his customers. More
The reason for the visit to Jack Ingram was to up-grade my VW Toureg. Mr. Mario Powell was an excellent sales consultant. He gave me the needed information to make the decision to up-grade my car. I did no my VW Toureg. Mr. Mario Powell was an excellent sales consultant. He gave me the needed information to make the decision to up-grade my car. I did not feel pressured into making a decision. Also, he was instrumental in navigating me through the system to finally complete the deal. My overall rating for Mr. Powell is excellent. More
I am 53 years old, so I have purchased many vehicles over the years. I have been anticipating the arrival of the 2013 TDI Beetle. When the dealer got one in, I came in for a test drive. My sales person wa the years. I have been anticipating the arrival of the 2013 TDI Beetle. When the dealer got one in, I came in for a test drive. My sales person was Rita Shugrue. After the test drive, I asked Rita to see if there was a diesel Beetle configured the way I wanted. They found one at the port in Georgia. Rita had my 2009 Jetta evaluated and the dealership made me an offer. I went home and did some research on the value of my Jetta. I returned to the dealership the next day and made a counter-offer. The dealership accepted my counter-offer, and the deal was done. It was the simplest and most pleasant negotiation of my life. I highly recommend Rita Shugrue and the Jack Ingram dealership. More
Mr. Powell made my experience very pain less and non aggravating. He gave me a fair deal on the first try. I don't give second try. When I come in, I'm there to buy. You make your best deal or I will mo aggravating. He gave me a fair deal on the first try. I don't give second try. When I come in, I'm there to buy. You make your best deal or I will move on to the next dealership. Mr. Powell understood this. I would highly recommend Mr. Powell and the dealership to mine friends. J A Powell MD(we are not related) More
Appreciated the friendliness and helpfulness of the experience. Rick, the salesman, was very informative, friendly and was not pushey. All the employees that I encountered during my purchasing experien experience. Rick, the salesman, was very informative, friendly and was not pushey. All the employees that I encountered during my purchasing experience had the same frindly disposition. More
I was very pleased with the salesman who helped me find a car that had everything I was looking for and Tip helped me get that car in my price range. They were very attentive to my needs as every staff memb car that had everything I was looking for and Tip helped me get that car in my price range. They were very attentive to my needs as every staff member that walked by smiled and said hello. It was by far, the best car buying experience that I have ever had. More