Jack Hanania's Miami Acura
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 36 reviews
Bought a part, never received and no money returned I bought a lever change on 9/7. Waited a few days for an update, saw the order was canceled. No notification that item/order was canceled. Emailed the I bought a lever change on 9/7. Waited a few days for an update, saw the order was canceled. No notification that item/order was canceled. Emailed them and was told item was not in stock so order was canceled. Asked if refund was issued numerous times and they said it was issued but would check with accounting. Email correspondence with Emanuel and never heard back about my refund. The way they do business is a scam. It's now 10/3 and still no refund. I'm now having to dispute the charge with the credit card company since they don't want to the fair and honest thing. More
2018 Acura TLX CPO Joe Montenegro was an incredible assist and make the buying experience great. Picked me up near airport and the transaction had no surprises. Had an u Joe Montenegro was an incredible assist and make the buying experience great. Picked me up near airport and the transaction had no surprises. Had an upgrade ready to install in a day and closely worked with me getting into yown More
They live up to the reputation of dishonest They never showed carfax when I was buying a certified preowned RDX. I asked if the vehicle has been in any accidents. Salesman Barak was dishonest as They never showed carfax when I was buying a certified preowned RDX. I asked if the vehicle has been in any accidents. Salesman Barak was dishonest as I would find out later. Info had not been disclosed and he had lied. Typical dishonest car salesman and dealership. More
I have purchased all 4 of my Acura's from James. The level of customer service cannot be match anywhere. This dealer is top notch and is highly recommended by me. level of customer service cannot be match anywhere. This dealer is top notch and is highly recommended by me. More
From the moment I walked into the dealership, one could sense a comfortable no pressure atmosphere. Wesly was very professional and actually "welcomed" us to Miami Acura. He made the transaction painless a sense a comfortable no pressure atmosphere. Wesly was very professional and actually "welcomed" us to Miami Acura. He made the transaction painless and his knowledge from his 16 years tenure there was a welcomed change from other dealers. His promise of even greater service was certainly fulfilled also. It is certainly worth it to save this dealership for last and it will be a breath of fresh air and a rewarding sales and service experience. More
My experience with Miami Acura is NOT good: sales rep lack of responsiveness and follow up, management treat customers with disgusting pride. If you consider buying an Acura in FL, you should try Crown A lack of responsiveness and follow up, management treat customers with disgusting pride. If you consider buying an Acura in FL, you should try Crown Acura in Clearwater. Their service is definitely better! More


