
Jack Hanania Chevrolet
St. Augustine, FL
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Chris Steer was extremely helpful and got my car back to brand new. He was great at communicating throughout the whole process and made sure I knew what to expect. Would highly recommend them! brand new. He was great at communicating throughout the whole process and made sure I knew what to expect. Would highly recommend them! More
We had purchased 12 cars when it was Jack Wilson. Never had a problem. Last year the staff fell over each other to help me when I was sold a 2 year old vehicle, never titled, for brand new retail price. had a problem. Last year the staff fell over each other to help me when I was sold a 2 year old vehicle, never titled, for brand new retail price. We agreed on a payment slightly over top end for my budget. Three weeks later I received a call that I couldn't finance it as a new car because it was 2 years old, even though it had never been titled. My payments went up $100 because of this. My trade-in was already sold so I decided to keep the new car. The next year I traded it in and have been trying to get a refund on my unused gap insurance, which should be about $3500, for several weeks. The managers do not answer their phones and you can't leave a message. I've left several messages with snarky receptionists who don't want to listen to why you have to keep calling back. It's been several hours now since my 4th call today, and still no one has called me back. I will never, ever, buy another car from this dealership. More
Buying for my Mom. She’s older and we didn’t want to spend a lot. Worked with Billy and Dacia. What an awesome experience. I recommend them and the entire dealership. Buying a car is so stressful and spend a lot. Worked with Billy and Dacia. What an awesome experience. I recommend them and the entire dealership. Buying a car is so stressful and with Davis handling it, the experience was pleasurable. More
This place is horrible they sold me a 2019 Chevy Malibu and it was the biggest lemon and they would not help The car filled up with water every time it rained electrical problems and it was the biggest lemon and they would not help The car filled up with water every time it rained electrical problems More
Always great to work with that’s why I bought my last 3 vehicles from there the staff is friendly and the service is great also vehicles from there the staff is friendly and the service is great also More
UPDATE: Though some of my concerns with my recent purchase of a 2020 Silverado have been addressed after talking with a manager at the dealership, i still feel that I have not received the best possi purchase of a 2020 Silverado have been addressed after talking with a manager at the dealership, i still feel that I have not received the best possible deal at the time of purchase; that they could of sharpen their pencils more on the price..After talking to the manager, if they could of compensated me with either an additional reduction to the cost of the vehicle, or threw in some free up grades to the vehicle i would of been much happier...And I would of had a much more different opinion of the dealership... More
Service is TERRIBLE. They lie to you about they are doing and how long until done. No friendliness either. Like you owe them something. We bought a car from this place and Atlantic Dodge across the street we and how long until done. No friendliness either. Like you owe them something. We bought a car from this place and Atlantic Dodge across the street well we know where we will NEVER buy a car again. Jack Hanania. Service so bad I am surprised they are still in business. Atlantic Dodge very nice. Oh and by the way first review but 4th unbelievable bad service. More