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Jack Hanania Chevrolet
St. Augustine, FL
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I was treated quickly and respectfully by MATT in service today after a scary situation and towing my Colorado into the dealership. He was understanding and informative. He delivered my truck back to me in today after a scary situation and towing my Colorado into the dealership. He was understanding and informative. He delivered my truck back to me in a short time. Great service, Matt! Thank you! More
Bait and Switch, I was pre-approved and when I showed up they only offered 1 vehicle. On the test drive the vehicle overheated. I checked back the next day and was told that a part was being replaced. I the they only offered 1 vehicle. On the test drive the vehicle overheated. I checked back the next day and was told that a part was being replaced. I then asked if they could swap to one of the other vehicles I was interested in and was told that the bank withdrew financing. Basically if I didn't want the car they wanted to sell me I get nothing. That same day I contacted another dealership so I didn't waste money canceling the insurance policy and ended up with a much better vehicle and deal. Disgusting way to do business, not recommended!!! More
Rip off. My son purchased a car from them not even a week ago. My son has drove it 3 times. Went to visit his brother in Miami… Guess what? My son is broke do My son purchased a car from them not even a week ago. My son has drove it 3 times. Went to visit his brother in Miami… Guess what? My son is broke down on side of road and 9pm . Let’s see if this dealership does right. Which I doubt it. More
Hello, doubt this will wind up anywhere but that's ok, I am filing an Attorney Generals report and building an independent website (retired tech guy) to establish a Consumer Warning about all of the Hanania am filing an Attorney Generals report and building an independent website (retired tech guy) to establish a Consumer Warning about all of the Hanania Dealerships. After charging almost 3k to rework the front of my 2002 Camaro the poor beast was never the same. The alignment never held (other dealership confirmed), along with multiple metal grinding noises from the poor workmanship. Their service department actually complained about my demands for fully completed work to that dealership as if it should be unexpected! Far worse, the little Hanania (son) is more than a spoiled brat and the others who posted about the lack of integrity were right but didn't express it legally. What Jack very jr. did was "negotiating in bad faith" according to FL law. I have an offer in writing for 7k for the car with no conditions or time limitations which I accepted immediately (literally within minutes as emails can prove). That constitutes offer made & accepted, unfortunately it took me a few weeks (& 6 calls) to get Ally to release the loan paperwork, I kept him and his Sales Manager updated on the challenge & they never said a word about any issues. When I finally went in they offered me 4.5k with a bunch of excuses. When I called him out and said I had the whole thing in writing demanding he honor it under Fl he told me "to leave his parking lot". Worse then he ran off like a scared 9 year old and actually hid behind his Sales Manger who is twice his size, most of us who lift are. Pathetic, really pathetic!! So, you cannot trust this team from the top down - EVEN IF YOU GET ANYTHING IN WRITING. I reached to the senior Jack and got no response. STAY AWAY! More
I bought a truck from them next day check engine light came on and the truck smelled like something was burning so I turned the truck in to get my money back they gave me the run around gor days I'm consi came on and the truck smelled like something was burning so I turned the truck in to get my money back they gave me the run around gor days I'm considering getting a lawyer More
Talked to a salesman at Hanania and discussed my trade in and cash down to order a 2023 Chevy Bolt EUV. Deal was set, so I thought. When the car came in 4 months later, they offered 5,000.00 below book value and cash down to order a 2023 Chevy Bolt EUV. Deal was set, so I thought. When the car came in 4 months later, they offered 5,000.00 below book value and wanted 3 times the initial amount down to cover dealer add ons.What a joke this place is. Don’t waste your time like I did, shop around!! More
We were pleased to work with Jeff Blackmon. He was very pleasant and knowledgeable, not pushy an excellent salesman. The people who processed the paper work were also knowledgeable and when the He was very pleasant and knowledgeable, not pushy an excellent salesman. The people who processed the paper work were also knowledgeable and when the papers were delivered to us in Kansas we proceeded to register the vehicle without any problems. We had a problem with the vehicle and this dealer handled this issue to our satisfaction. All in all this was a very good experience. More
I ordered a Chevy Bolt EUV in June We discussed trade in and cash down and I was told yes we can do that.I waited 4 months and the Bolt came in. I drove it and was told someone else was looking at it but it and cash down and I was told yes we can do that.I waited 4 months and the Bolt came in. I drove it and was told someone else was looking at it but it was mine.After the 5,000.00 below market price offer on my car offer and cash down went up and up,I said keep it.They never tried to deal because someone else wanted the car. Total disrespect for customers from these people. More