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Jack Hanania Buick GMC - Service Center

St. Augustine, FL

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14 Reviews

14 Reviews of Jack Hanania Buick GMC - Service Center

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August 16, 2024

Not a trust worthy or professional service department. I had an issue on a new truck and after half a dozen visits, the fix was worse than the problem. I know there aren't many outstanding dealer service More

by techmanrod
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor and service manager
July 03, 2023

Out of Towners beware! My wife and I were on our way to Port Canaveral when we started having car trouble. The front end of the car was shaking badly at 70-75 mph along wit More

by Pissed off customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel (Service department)
November 14, 2021

Service was the best I’ve had in years in and out in under the time I was quoted with a free wash More

by thor6480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay
October 12, 2021

Took my Tahoe in for a battery drain problem, 4 days later I was told the repair would be $1,000+. After part was put in they told me the problem still existed. I had them take the part out and took i More

by jcullis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager was totally arrogant.
August 03, 2020

think they try to upsell you things you don't need Every time I take my truck in to just get an Oil change they always come up with things they say I need to do that are not necessary just to dollar yo More

by nejprj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
September 18, 2019

Very Poor Customer Service During my very first time at this dealership I received very poor customer service today when I went to pick up my GMC Sierra from an oil change appt. More

by bamerson74
Customer Service
Recommend Dealer
No
Employees Worked With
Service Department
December 23, 2017

Great Service Friendly service, great employees. Customer concerns addressed. Bought GMC CANYON new here and they always take care of my concerns and need. Free car More

by Rbbutler48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
December 08, 2017

Service dept was excellent I have giving this rating because they did the work well but when i got home my front view camera seem to not be working....i will take it back and se More

by ggwatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure on the name
October 27, 2017

Cutsomer service We had wheel locks installed on our 2017 Buick Enclave and the technician Lindsay Mier was super great! Had them installed in no time. Very profes More

by LauraM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mier, Bruce Mier
October 13, 2017

Misleading service discount coupon could not be used for ser We received a discount coupon in the mail from the dealership for $25.00 off for our 15,000 mile service. We did this service at the dealership, we we More

by Mark Kimmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service agent
1