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Jack Ellena Honda
Lawrence, KS
759 Reviews
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759 Reviews of Jack Ellena Honda
June 23, 2017
service is good, but too pricy. I had car service there a few times. people are nice, the service is in good quality, but the price tag is too high, almost 50% high than some of oth I had car service there a few times. people are nice, the service is in good quality, but the price tag is too high, almost 50% high than some of other nearby dealerships. They also often recommend some unnecessary services for your car. I won't go there unless there is a good deal. More
by cnk17
Employees Worked With
a few times with different people.
June 12, 2017
Quick, easy, and painless This is the first car that I have purchased from Jack Ellena Honda, but I have been going to the dealership for the past four years to get my other CR This is the first car that I have purchased from Jack Ellena Honda, but I have been going to the dealership for the past four years to get my other CR-V serviced. After that car suffered an untimely demise (RIP) I needed to get a new vehicle. I spent a number of days researching the new CR-Vs and came to Jack Ellena knowing exactly what I wanted and how much I wanted to pay. As a graduate student, I don't make a ton of money (aka no money), so I wanted to make sure that I stayed within my budget. While I ended up purchasing a model that was fancier than I the model wanted to buy, Dave made sure that I stayed within my budget and ended up with the best vehicle for my needs. More
by mmw713
Employees Worked With
Dave Blair, Monty Lala
May 23, 2017
Smooth,easy,satisfied! Dave Blair made me feel reallly comfortable and he was very patient with me in showing me and answering my questions. Everyone that helped was great. Dave Blair made me feel reallly comfortable and he was very patient with me in showing me and answering my questions. Everyone that helped was great. Will send any and all my recommendations to Jack Ellena Honda. More
by Irene53
Employees Worked With
Sorry, I forgot his name. Helped with finalizing the deal!, Dave Blair, Monty Lala
May 09, 2017
Bought my third vehicle from Jack Ellena Honda! After buying a couple of CR-Vs from Jack Ellena Honda, I decided I wanted a pick-up truck. The Honda Ridgeline is getting such rave reviews that I wa After buying a couple of CR-Vs from Jack Ellena Honda, I decided I wanted a pick-up truck. The Honda Ridgeline is getting such rave reviews that I wanted one. The salesman I knew from before had left, so Dennis in maintenance took me to Dave Blair. Dave and I also discussed questions the supervisor Monty and I discussed financing options with Oscar. All my questions were answered, I took a test drive with Dave, and put money down on a Honda Ridgeline Sport -- and started paperwork. Everyone was so helpful, and I continue to be devoted to Honda vehicles and the service provided by Jack Ellena Honda. When I picked up the truck, Dave oriented me to special features, and I've been back a couple of times to investigate a couple of accessories. Jack Ellena Honda is a family-owned business in Lawrence, and it is nice to deal with the dealership over the last 18 years since moving to Lawrence. More
by blackie'sowner
Employees Worked With
Oscar Espinoza, Dave Blair, Dennis Griffin, Monty Lala
May 03, 2017
Chaos and complete lack of leadership Arrived to look at a car for my son. They kept running interference because they couldn't get the basics of their job done. Was going to buy the car Arrived to look at a car for my son. They kept running interference because they couldn't get the basics of their job done. Was going to buy the car but they require credit app first and then couldn't get their tablets to work. It took an hour of them sitting doing nothing before they printed off the app and realized two numbers were transposed. When I tried to negotiate, the general manager started using in my opinion typical salesman games to justify a price that was higher than new cars with lower mileage. When called out on it, he became moody and walked away from the table. I ended up buying a toyota 4 funner from another dealer for a lot more than he wanted for his car. I would never buy from this company based on my first experience with this dealership. There were simply too many unprofessional moments in my opinion for me to ever deal with this company again. The dealership parked dealer owned cars that were for sale in all the handicap spots preventing disabled people from parking which was the first unprofessional moment I found which I filed a formal complaint with the City of Lawrence over it, Then multiple people kept inteference until their general manager could try to work a deal. The tablets wouldn't work, and then when I complained about their unprofessionalism, the manager simply walked away and I left. I found the company unprofessional and pathetic. More
by I've bought over 30 cars in my life
Employees Worked With
The General Manager
March 18, 2017
Glad To Be Back! I have previously purchased cars from Jack Ellena Honda and dealt with Dave Blair. For my last new car purchase, I decided to go with a change in bran I have previously purchased cars from Jack Ellena Honda and dealt with Dave Blair. For my last new car purchase, I decided to go with a change in brand, vehicle type, and dealership. While that vehicle was perfectly fine and I had no problems with the dealership, it never felt like "home". The redesign of the 2017 CRV really caught my eye, so I arranged for a test drive and made the trade on the same day. I'm happy with the experience and look forward to driving my new CRV. More
by gerrydeman
Employees Worked With
Oscar Espinoza, Dave Blair
March 15, 2017
Positive car buying experience The gentleman who helped me could not have been nicer, more patient, or helpful. I recommend Dave Blair as the guy to connect with. But-everyone was The gentleman who helped me could not have been nicer, more patient, or helpful. I recommend Dave Blair as the guy to connect with. But-everyone was very cordial & accommodating to someone who (honestly) was fairly naïve in car-buying'. Thanks, JE Honda! More
by brubaker
Employees Worked With
Dave Blair
March 03, 2017
Great, easy experience This buying experience was easy, friendly and very accommodating. The people we worked with were really helpful and patient especially in explaining a This buying experience was easy, friendly and very accommodating. The people we worked with were really helpful and patient especially in explaining all the new gadgets. We will definitely buy at Ellena again. We just came in for service but ended up buying a new car. More
by two j
Employees Worked With
Oscar Espinoza, Dave Blair
March 02, 2017
Not good business Call me Kyle @ 685-418 -3105: Brought car up for a airbag recall, had replaced, drove this to dealer, had to have towed home!! Mechanic didn't know if Call me Kyle @ 685-418 -3105: Brought car up for a airbag recall, had replaced, drove this to dealer, had to have towed home!! Mechanic didn't know if my car was a 4 cylinder or 6! More
by Not happy
Employees Worked With
Ross
March 02, 2017
Call me! ! I'm done leaving messages to your phone and no phone call back!!! When see this lovely one star I'm sure I'm sure you will finally call me! ! I'm done leaving messages to your phone and no phone call back!!! When see this lovely one star I'm sure I'm sure you will finally call me! More
by The guy you won't call back?
Employees Worked With
John Ellena
