Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
Very helpful and looking out for us! We have been pleased with Honda s service and generally friendly faces. Helpful in seeing the customer to find just the right car for their particul We have been pleased with Honda s service and generally friendly faces. Helpful in seeing the customer to find just the right car for their particular need. Thank u More
Thumps up! After going to a dealership that had horrible service I was extremely happy with the people I talked to! Thank you so much for the wonderful service a After going to a dealership that had horrible service I was extremely happy with the people I talked to! Thank you so much for the wonderful service and and awesome car! More
Jack Ellena Honda rocks!!!! I am a loyal Jack Ellena Honda customer, and my most recent buying experience was excellent as usual! The staff was very helpful and generous with th I am a loyal Jack Ellena Honda customer, and my most recent buying experience was excellent as usual! The staff was very helpful and generous with their time. They went out of their way to answer my every question, and accommodate my requests. The Honda website was also very helpful. Thom did such a good job, from the test drive to the decisions on the various options, and the final touches like pairing my phone and getting everything set up and ready to go. Monty is the best manager! Jack Ellena Honda rocks!!!! And Honda is the best! More
Overall Great Experience I was very unhappy with my Dodge Dart(Fart) so I originally came in looking into a few of the used CR-Vs and ended up purchasing a Chevy Trax. Nate wa I was very unhappy with my Dodge Dart(Fart) so I originally came in looking into a few of the used CR-Vs and ended up purchasing a Chevy Trax. Nate was very friendly, easy to work with, and very relatable. I would definitely recommend him if you need a cars salesman! More
Great experience, great team Everyone was so helpful and genuinely interested in my satisfaction. Monty and Thom were great to work with! I have bought several vehicles in the p Everyone was so helpful and genuinely interested in my satisfaction. Monty and Thom were great to work with! I have bought several vehicles in the past at Jack Ellena and will continue in the future. I also take my Honda to Jack Ellena for service! Again, great Team at Jack Ellena. More
The salepersons are friendly I have purchase several cars from Jack Ellena. I find the dealership to be welcoming. Nate is friendly and very easy to talk to. He helped me clari I have purchase several cars from Jack Ellena. I find the dealership to be welcoming. Nate is friendly and very easy to talk to. He helped me clarify what I wanted in a new car. I would recommend him to my friends and family. More
It was the best experience I ever had in buying a car I have never been able to walk in and test drive a car the first time and get everything I wanted all in one stop we told him what we was looking for I have never been able to walk in and test drive a car the first time and get everything I wanted all in one stop we told him what we was looking for and how much we wanted to spend and he had it I couldn't believe it he was Great everyone was Thank You More
Faith restored If you need your faith in car salesmen restored...or if you've never had any faith in car salesman...go see Chris at Jack Ellena Honda. My experie If you need your faith in car salesmen restored...or if you've never had any faith in car salesman...go see Chris at Jack Ellena Honda. My experience started when I had enough with my Jeep problems. I walked into Jack Ellena Honda and met Chris. He was friendly, listened to the issues I had with my Jeep, and made a few suggestions. I am a woman in my 30s and sometimes skeptical to go places, like car dealerships or car servicing businesses alone. I immediately felt 100% comfortable with Chris. He showed me a few options, and even stayed a little late so I could test drive a Civic. He accepted that I was just in the beginning stages of looking for a new car and did not pressure me at all to buy. I gave him my cell phone number, which I am usually very reluctant to do. It turns out, this was the best thing I could have done. I fell in love with the Civic but needed to wait for my husband to return from a business trip to make my decision. In the meantime, I found another vehicle--very different from the Civic--that I loved just as much. Ultimately, I chose the Civic because of Chris. He was open, honest, gave me an amazing price for my trade in, and did not try any of the tricks most salesmen do. He was GENUINE. Ever heard of a CAR SALESMAN being GENUINE? Me either. Throughout the day I made my decision on which car to buy, Chris texted me pros and cons of both vehicles. After giving me a pro of the vehicle not on his lot, I asked why he wasn't cheering for me to buy his car. Here is a direct quote from Chris, "I'm cheering for the best deal for your family." That sealed the deal for me. Zero pressure, amazing service, friendly people. And to top it all off, the dealership stayed open late the night we bought the Civic to accommodate our schedules...and Chris bought dinner for our family of four since we couldn't make it in until dinner time after a long day of work. THANK YOU, Chris at Jack Ellena Honda!! You have earned our business for a lifetime! More
Fair price, pleasant experience We purchased a used Odyssey with Nate's help at Jack Ellena. I believe we got a fair price on the van and a fair price on our trade-in vehicle. Nate w We purchased a used Odyssey with Nate's help at Jack Ellena. I believe we got a fair price on the van and a fair price on our trade-in vehicle. Nate was very professional and courteous, and a pleasure to work with. We also worked with Monty (primarily on the negotiating), and he was also very nice and a pleasure to work with. I had to bring the van back in after purchasing it to have the rotors resurfaced, and that was handled very smoothly, with good customer service in the repairs department. Overall, Jack Ellena Honda was a very pleasant dealership to work with and I'd certainly consider doing business with them again. More
Amazing customer service! This is the second car I've bought at this dealership and I wouldn't go anywhere else. The professionalism is far above and beyond any other dealersh This is the second car I've bought at this dealership and I wouldn't go anywhere else. The professionalism is far above and beyond any other dealership I've dealt with. Chris and Monty were right on top of everything! More