Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
Another excellent service visit Three Honda's purchased and serviced at Ellena. Service [when needed] always done promptly. No surprises or unnecessary work done. Can always fir me i Three Honda's purchased and serviced at Ellena. Service [when needed] always done promptly. No surprises or unnecessary work done. Can always fir me in in an emergency. More
It was fine. Everything went fine. I have had a squealing noise with my brakes & when turning the wheel. The guy told me it was because of over size tires. I don’t Everything went fine. I have had a squealing noise with my brakes & when turning the wheel. The guy told me it was because of over size tires. I don’t think that would cause the noise. More
Routine maintenance with a personal touch We can’t say enough good things about Dennis at Jack Ellena Honda. He will answer our calls when we call him, he takes it personal interest in us an We can’t say enough good things about Dennis at Jack Ellena Honda. He will answer our calls when we call him, he takes it personal interest in us and our vehicles, and he goes above and beyond EVERY time. We especially appreciate that he doesn’t encourage service that doesn’t need to be done. In other words he’s HONEST and that’s a rare find in the automobile industry! More
Great customer service Just concluded a wonderful new car purchase for my mother with Jack Ellena. Thom Weik and Emily Parks were very patient in walking through today’s tec Just concluded a wonderful new car purchase for my mother with Jack Ellena. Thom Weik and Emily Parks were very patient in walking through today’s technology with our senior driver. The entire staff is welcoming and pleasant. Highly recommend considering Jack Ellena for your next car purchase. More
Great car purchasing experience I am a senior citizen and a recent widow. This was my first purchase of a car on my own. Thom Weik and Emily Parks were so welcoming and informative I am a senior citizen and a recent widow. This was my first purchase of a car on my own. Thom Weik and Emily Parks were so welcoming and informative of all of the safety features and new technology available on my new CRV. My husband and I purchased many a car over the years with many dealerships and this one is by far the BEST! I recommend Thom, Emily and the Jack Ellena Honda team highly. Oh, and did I say, I LOVE, LOVE my car and the molten lava pearl color is just right for this "ole granny". You are going to like "them" there! More
2016 honda pilot service Fast efficient service, they were able to get my vehicle and out the same day. very friendly staff, They have always treated us well and never had to Fast efficient service, they were able to get my vehicle and out the same day. very friendly staff, They have always treated us well and never had to return with a problem. More
Nice people to buy a new car from Thom Weik at Jack Ellena Honda was a personable, perfect gentleman who went to great lengths to make sure I understood all the features of the 2018 Ho Thom Weik at Jack Ellena Honda was a personable, perfect gentleman who went to great lengths to make sure I understood all the features of the 2018 Honda Civic Touring. A really good Product Specialist! In fact, all the people I dealt with at Jack Ellena Honda were polite and pleasant to deal with, including Mr. John Ellena himself! It's a good place to buy a new car! More
Efficient and friendly. The service was efficient and friendly. I am not sure why there is a 25 word minimum on submitting a review. That seems silly to me. The service was efficient and friendly. I am not sure why there is a 25 word minimum on submitting a review. That seems silly to me. More
Good service For a Friday afternoon, I was surprised I was able to walk right up and get service. And I didn't even have to wait that long for a battery and air ba For a Friday afternoon, I was surprised I was able to walk right up and get service. And I didn't even have to wait that long for a battery and air bag recall replacement. More
Loyal Honda customer The integrity of Honda vehicles speaks for itself. This was my sixth Honda vehicle purchase. The personal attention and customer service was great! The integrity of Honda vehicles speaks for itself. This was my sixth Honda vehicle purchase. The personal attention and customer service was great! Thank you! More