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Jack Ellena Honda

Lawrence, KS

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759 Reviews

2112 W 29th Terrace

Lawrence, KS

66047

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759 Reviews of Jack Ellena Honda

May 23, 2018

Another excellent service visit Three Honda's purchased and serviced at Ellena. Service [when needed] always done promptly. No surprises or unnecessary work done. Can always fir me i More

by WILLIAM.YOUNG3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin
Jun 01, 2018 -

Jack Ellena Honda responded

Thank you for taking the time to leave this great review! We are grateful to have your business! -Jack Ellena Team

May 21, 2018

It was fine. Everything went fine. I have had a squealing noise with my brakes & when turning the wheel. The guy told me it was because of over size tires. I don’t More

by mkdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin, Louis Aubrey
May 23, 2018 -

Jack Ellena Honda responded

Thank you for leaving a review! If you are still hearing the noise please bring your vehicle back in and we will look at it again! -Jack Ellena Team

May 21, 2018

Routine maintenance with a personal touch We can’t say enough good things about Dennis at Jack Ellena Honda. He will answer our calls when we call him, he takes it personal interest in us an More

by JLBLAZEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin
May 23, 2018 -

Jack Ellena Honda responded

Thank you for your kind words and great review! We are so happy that Dennis could take such great care of you! He truly is the best! See you next time! -Jack Ellena Team

May 20, 2018

Great customer service Just concluded a wonderful new car purchase for my mother with Jack Ellena. Thom Weik and Emily Parks were very patient in walking through today’s tec More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rivas, Thomas Weik, Emily Parks
May 23, 2018 -

Jack Ellena Honda responded

Thank you for taking the time to leave a great review! We appreciated your business and are pleased that Emily and Thom took fantastic care of you! See you next time! -Jack Ellena Team

May 20, 2018

Great car purchasing experience I am a senior citizen and a recent widow. This was my first purchase of a car on my own. Thom Weik and Emily Parks were so welcoming and informative More

by New CRV owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivas, Thomas Weik, Emily Parks
May 23, 2018 -

Jack Ellena Honda responded

Thank you for leaving a great review! We are grateful for you business and are very happy that Emily and Thom provided such great service for you! Congrats on your new CRV!! -Jack Ellena Team

May 18, 2018

2016 honda pilot service Fast efficient service, they were able to get my vehicle and out the same day. very friendly staff, They have always treated us well and never had to More

by DWILLIAMS0320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Griffin, Davion Prothro
May 23, 2018 -

Jack Ellena Honda responded

Thank you for leaving a great review! We are proud that Dennis and Davion took fantastic care of you! See you next time! -Jack Ellena Team

May 15, 2018

Nice people to buy a new car from Thom Weik at Jack Ellena Honda was a personable, perfect gentleman who went to great lengths to make sure I understood all the features of the 2018 Ho More

by mike65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ellena, Thomas Weik, Daniel Bennett
May 23, 2018 -

Jack Ellena Honda responded

Thank you Mike for leaving a fantastic review! We are glad that Thom took amazing care of you and that we earned your business! Keep us in mind next time you are ready to upgrade! Enjoy the Civic! -Jack Ellena Team

May 14, 2018

Efficient and friendly. The service was efficient and friendly. I am not sure why there is a 25 word minimum on submitting a review. That seems silly to me. More

by lucydechairo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Aubrey
May 23, 2018 -

Jack Ellena Honda responded

Thank you for leaving a great review! We appreciate it and glad the Louis took great care of you! -Jack Ellena Team

May 14, 2018

Good service For a Friday afternoon, I was surprised I was able to walk right up and get service. And I didn't even have to wait that long for a battery and air ba More

by amanda.l.otto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Aubrey
May 23, 2018 -

Jack Ellena Honda responded

Thank you Amanda for leave a review! We are pleased that Louis and the service dept. took great care of you! Thanks again! -Jack Ellena Team

May 12, 2018

Loyal Honda customer The integrity of Honda vehicles speaks for itself. This was my sixth Honda vehicle purchase. The personal attention and customer service was great! More

by AnnS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Weik
May 23, 2018 -

Jack Ellena Honda responded

Thank you Ann for the great review! We appreciate the opportunity to earn your business! See you next time! -Jack Ellena Team

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