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Jack Demmer Lincoln

Dearborn, MI

4.8
483 Reviews

21531 Michigan Ave

Dearborn, MI

48124

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Showing 483 reviews

October 21, 2011

I was made to feel like my business was of no importance, just get us the money. The day I picked up the vehicle I had some concerns, my concerns were not Jack Demmers problem I was offered a ext More

by Unhaphatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat
Apr 13, 2012 -

Jack Demmer Lincoln responded

I am so sorry for your experience here. Please email me so I can reconcile the situation. We hope to get you into our service department perhaps with some special offers to show you the kind of customer service we provide here regularly. Jackie Demmer jddemmer@demmer.com

October 03, 2011

I purchased a 2011 MKT. Was told Sync Services was available. It took 7 visits/complaints for them to figure out Sync Services WAS NOT available. On the 8th visit, they discovered the software updat More

by yjohnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wael Mouzahem, Steve Hunsinger, Matthew Demmer
Oct 12, 2011 -

Jack Demmer Lincoln responded

Hi Ms. Johnson, I would like to apologize for the inconvenience once again. We are working hand-in-hand with Ford Motor Company to resolve this issue. We hope to solve the problem ASAP. Thank you for your patience.

September 30, 2011

I actually was taking my previous car in for some warranty work and Scott took the initiative to contact me and explain the advantages of leasing a new car. My previous car was owned and coming out More

by robert f frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goth
Oct 12, 2011 -

Jack Demmer Lincoln responded

Thank you so much for your review. Enjoy your new vehicle!

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