
Jack Demmer Lincoln
Dearborn, MI
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Great Place To Buy A Vehicle I have purchased 3 vehicles from Jack Demmer Lincoln and have had a great experience each and every time. The sales and management staff are very frie I have purchased 3 vehicles from Jack Demmer Lincoln and have had a great experience each and every time. The sales and management staff are very friendly, helpful, and go out of their way to make you feel welcomed and comfortable. I traded in 4 vehicles over my 3 purchases and was given a fair or above blue book value for each trade. I would highly recommend going to Jack Demmer Lincoln for your next vehicle purchase. More
my new lincoln mkz I was referred to jack demmer dealership. I walk in was greeted with a nice smile and the best personality. I turn ed in my 2014 explore in for linc I was referred to jack demmer dealership. I walk in was greeted with a nice smile and the best personality. I turn ed in my 2014 explore in for lincoln mkz. I like the deal I got off on my trade in an new vehicle. My sales person was Profesional and full of smiles which made me feel comfortable. Thank you Jack Demmer and Sam Awazem. Your the Best. Verlinda More
Poor Customer Service The worst customer service ever. I drop off my Lincoln Navigator at 8:30 in the morning to check the suspension. At 2:30 pm I called to find out the s The worst customer service ever. I drop off my Lincoln Navigator at 8:30 in the morning to check the suspension. At 2:30 pm I called to find out the status of my vehicle. I was told the mechanic had not looked at it yet, but would call me when he does. Now it is 4:30 and no phone call. So I called again to check on my car. I was told the mechanic had a lot of cars before mine and would not get to it until Monday. You had my car for 8 hours and you couldn't call to tell me the mechanic couldn't get to it until Monday. So now I'm mad and said I coming to get my car and hung up the phone. Then I realize I needed a ride. Call back at 4:49 to requesting car service and was told, "She was not here right now, but if you give me your name and number I'll have her call you when she get back". I walked to the dealership to pick up my car. The funny thing is, Ted gave me the keys and said, "We had it washed for you". Seriously, do you think I care about a car wash.... I did speak to the manager, but I don't think anything was done or said. I will never go there again. More
I was on the market for a certified Lincoln mks. I found I was on the market for a certified Lincoln mks. I found one one line at Jack Demmer Lincoln so i emailed them. Sales rep Charlie Wagner responded I was on the market for a certified Lincoln mks. I found one one line at Jack Demmer Lincoln so i emailed them. Sales rep Charlie Wagner responded in a very timely fashion. The car was already priced well but was a little more than i wanted to pay, to make a long story short I asked Charlie Wagner could he get me closer to the price where i was comfortable. He did !!! He meet me half way !!. I told charlie i was coming from out of state and asked the honest description of the car because I didn't want to drive 3 hours for nothing. Mr. Wagner was very honest about the description of the vehicle. He said you are going to love it !! I took him at his word, faxed him all my information and he took care of the rest. When i arrived at the dealership the beautiful car and Charlie Wagner was there to greet me. He asked if i wanted to take it for a test drive considering i only saw they vehicle on line, I test drove the car for 20 minutes and LOVED it. Since he had already processed the paper work and they told me my monthly payments, all I had to do was sign papers. The deal probably took an hour, NEVER IN MY WILDEST IMAGINATION did i think looking at a car online and taking some one's word for it would be so simple. Well, it was at Jack Demmer Lincoln and i sincerely thank Mr. Charlie Wagner for that experience. He and his sales team were extremely nice and very professional. I would highly recommend Charlie Wagner at Jack Demmer Lincoln More
I find this dealership to be vary outstanding.And i would tell all my friends about the great service and i will come back.again to buy another car in the future.thank you for all that you done for me.and i tell all my friends about the great service and i will come back.again to buy another car in the future.thank you for all that you done for me.and i also so would like to thank Ron Zelyes and Gary for all they done. More
The salesman was very helpful and explained everything to me. He showed me the invoice pricing before I purchased the vehicle. I am very satisfied with the vehicle me. He showed me the invoice pricing before I purchased the vehicle. I am very satisfied with the vehicle More
Jack Demmer Lincoln was friendly and easy to work with! They arranged to have me drive serveal different models to help me with my selection! My sales representative was very thorough in showing us all th They arranged to have me drive serveal different models to help me with my selection! My sales representative was very thorough in showing us all the features of the vehicle! More
i am so happy with jack demmer lincoln. again i purchased a car from them and they treat me like a queen. you wouldn't know that you are buying a used car because they treat you like you are the m purchased a car from them and they treat me like a queen. you wouldn't know that you are buying a used car because they treat you like you are the most valuable customer on the planet. my most recent car was purchased from david lachance and he was very helpful and my mother purchased a car in january of this year from pat koss we couldn't be happier with the service we received. i met the manager and he was very professional and involved. i love the whole gang at demmer and will continue to purchase my cars from them. i have always been advised well when i have bought my used cars from jack demmer lincoln. keep up the good work guys. More
Saw a used vehicle for sale on their website, went to check it out. I took it for a test drive and the vehicle was great, except for a few issues. I told the salesman about the issues and he promised the check it out. I took it for a test drive and the vehicle was great, except for a few issues. I told the salesman about the issues and he promised they would get fixed. Only problem that was fixed was the minor problem, but the other problem is too much for them to handle! Was told to take vehicle to the actual manufacturer and they could not do anything for me and it was my fault and my problem. I guess they do not believe in repeat business. Horrible customer service, horrible dealership, horrible company! More
We had been dealing with another Lincoln dealer for the past 8 years and felt like we were being taken for granted. We met Wael and told him what we were looking for on a trade in on our Mercury Milan and past 8 years and felt like we were being taken for granted. We met Wael and told him what we were looking for on a trade in on our Mercury Milan and he took it from there. He was very cooperative and no nonsense while meeting all of our requests. We first me him on a Wednesday and by Friday he had located the vehicle we wanted. He had it delivered to the dealership, removed the pin stripping we didn't want and had the vehicle ready for pick up on Friday morning. I would definately recommend him and the dealership fo friends and family. More