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Jack Demmer Lincoln

Dearborn, MI

4.8
483 Reviews

21531 Michigan Ave

Dearborn, MI

48124

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Showing 483 reviews

April 13, 2021

I always receive superb customer service. Explains any recalls on the vehicle and answers any questions / concerns that I may have. The only place I go for oil changes/service needs. Thank you. More

by mp13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago, Yahya Thabateh
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We greatly appreciate your kind words & loyalty to our Quick Lane.

April 12, 2021

QuickLane service at Jack Demmer Lincoln is great. I got an appointment the same morning I called. They performed the exact service I requested and nothing more. Service was completed in 45 minutes. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yahya Thabateh
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, William! We are happy to hear that Yahya and our Quick Lane team took care of you in such a timely manner.

April 06, 2021

Before today's experience, I have always rated this dealership five stars. However, the service advisor insulted my intelligence when calling to voice my frustration regarding a loaner vehicle. Why a More

by Ms. T
Recommend Dealer
No
Employees Worked With
Samer Awazem
Apr 08, 2021 -

Jack Demmer Lincoln responded

Hi Mrs. T., Thank you for sharing your honest feedback. We are sorry you didn't have a better experience with our Service team. We apologize for any miscommunication. Our Service Manager, Josh Hershey, reached out to you yesterday. We do not restrict any radio stations in our loaner vehicles. Moving forward we we will always make sure to reset any settings from previous customers before loaning the same vehicle to another client. We apologize that we fell short this time around. If you didn't completely resolve your experience with Josh yesterday and/or would like to talk further, please don't hesitate to reach out to me. Thank you, Jacqueline Demmer- Marketing Manager (jddemmer@demmer.com, 3133597052)

March 17, 2021

Jim was very knowledgeable and was able to answer all of my questions. The dealership was clean and I was happy to see the staff practicing covid safety measures. More

by Mrs Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salloum
February 26, 2021

I absolutely love the Lincoln Service . I did not know what I was missing until I bought my MKC. Joe Kawod my service advisor was awesome . Thank you Joe for making my service appointment painless and eff More

by SMILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kawod, James Kemper , Nanette Vizachero, Chris Conley
February 24, 2021

I’ve taken my car there a couple of times and they Always been very friendly service department is great and it’s close by friendly courteous what else can you ask for More

by rnochton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tagus Thabateh
Feb 26, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln. We greatly appreciate your loyalty to our Service department.

February 18, 2021

This is my 3rd Lincoln from Demmers and this dealership in Dearborn has always been outstanding in sales and service. I recommended my sister to turn in her Ford Escape and she leased a Corsair from Demmer More

by Gmiko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj
Feb 26, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We greatly appreciate your loyalty and kind words.

February 02, 2021

The service managers and others at Demmer Lincoln are very efficient as well as cordial and friendly It’s the only place I go for service More

by Dmcmlord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samer Awazem, Haig Aznavoorian
Feb 12, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We greatly appreciate your kind words & loyalty.

January 28, 2021

The staff is very professional and friendly. The service that is provided keeps my car running great. Also the information provided makes it easy to make future appointments. More

by Joe Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nanette Vizachero, Chris Conley
Feb 12, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Ford, Joe! We greatly appreciate you taking time out of your day to share your kind feedback online with us.

January 08, 2021

Staff was very friendly and prompt with the service on my Lincoln. Plus it’s always nice to have my car washed and handed to me when I pick it up! More

by L Salem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nanette Vizachero
Jan 11, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We greatly appreciate your kind words and loyalty. We look forward to seeing you back next time!

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