
Jack Demmer Lincoln
Dearborn, MI
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I always receive superb customer service. Explains any recalls on the vehicle and answers any questions / concerns that I may have. The only place I go for oil changes/service needs. Thank you. recalls on the vehicle and answers any questions / concerns that I may have. The only place I go for oil changes/service needs. Thank you. More
QuickLane service at Jack Demmer Lincoln is great. I got an appointment the same morning I called. They performed the exact service I requested and nothing more. Service was completed in 45 minutes. an appointment the same morning I called. They performed the exact service I requested and nothing more. Service was completed in 45 minutes. More
Before today's experience, I have always rated this dealership five stars. However, the service advisor insulted my intelligence when calling to voice my frustration regarding a loaner vehicle. Why a dealership five stars. However, the service advisor insulted my intelligence when calling to voice my frustration regarding a loaner vehicle. Why are certain radio stations (rap stations) unauthorized in this vehicle, but others (country stations) are not restricted. Initially, the advisor told me that a previous customer made settings to the vehicle using my key. However in another sentence stated it was complicated to do and you need both keys. I do understand things happen, but acknowledge it and fix it. DO NOT TELL A CUSTOMER THAT THEY ARE PUTTING TOO MUCH THOUGHT INTO A SITUATION! I just referred some friends to this dealership and I will definitely be sharing this experience with them. Jack Demmer have lost me as a return customer! I could not post this review without tagging someone I have worked with. Please do not associate my displeasure with the service department with Sam from new car sales. Sam has always been a pleasure to work with and always made sure I was taken care of in a professional manner. More
Jim was very knowledgeable and was able to answer all of my questions. The dealership was clean and I was happy to see the staff practicing covid safety measures. my questions. The dealership was clean and I was happy to see the staff practicing covid safety measures. More
I absolutely love the Lincoln Service . I did not know what I was missing until I bought my MKC. Joe Kawod my service advisor was awesome . Thank you Joe for making my service appointment painless and eff what I was missing until I bought my MKC. Joe Kawod my service advisor was awesome . Thank you Joe for making my service appointment painless and effortless . Thank you Jack Demmer Lincoln for such excellent service . More
I’ve taken my car there a couple of times and they Always been very friendly service department is great and it’s close by friendly courteous what else can you ask for been very friendly service department is great and it’s close by friendly courteous what else can you ask for More
This is my 3rd Lincoln from Demmers and this dealership in Dearborn has always been outstanding in sales and service. I recommended my sister to turn in her Ford Escape and she leased a Corsair from Demmer in Dearborn has always been outstanding in sales and service. I recommended my sister to turn in her Ford Escape and she leased a Corsair from Demmers and has been very satisfied with the car and the dealership. More
The service managers and others at Demmer Lincoln are very efficient as well as cordial and friendly It’s the only place I go for service very efficient as well as cordial and friendly It’s the only place I go for service More
The staff is very professional and friendly. The service that is provided keeps my car running great. Also the information provided makes it easy to make future appointments. that is provided keeps my car running great. Also the information provided makes it easy to make future appointments. More
Staff was very friendly and prompt with the service on my Lincoln. Plus it’s always nice to have my car washed and handed to me when I pick it up! Lincoln. Plus it’s always nice to have my car washed and handed to me when I pick it up! More