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Jack Demmer Lincoln

Dearborn, MI

4.8
483 Reviews

21531 Michigan Ave

Dearborn, MI

48124

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Showing 483 reviews

May 13, 2021

I am very pleased and satisfied with the service I received this time from this dealership. They were very professional and took care of my needs and even gave me a good deal on the repair work. Highl More

by ym3robot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kawod
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We are happy to hear that you had such a positive experience in our Service department.

May 12, 2021

Great experience, no pressure or hassle. Daniel, the sales person, was friendly , knowledgeable, and efficient. I feel like a got a great car at a very good price. More

by erbrown5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Zelyez, Dan Laming
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & positive review of Jack Demmer Lincoln! We are happy to hear that Daniel provided you with such a great sales experience & hope you are continuing to enjoy your new car.

April 30, 2021

I have always been very happy with my experience at Jack Demmer Lincoln. My sales person is always very helpful. She takes time to explain all of the new features on my vehicles. More

by Peggiemorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanette Vizachero
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We appreciate your kind words & loyalty to Nanette both greatly.

April 27, 2021

Fast and convenient service. Sam was great in preparation of selecting and picking up car. Love the service department as well. You get the best of service at this dealership. More

by Carlottaoak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samer Awazem
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We greatly appreciate your kind words about both Samer in Sales and our Service department.

April 26, 2021

Great service as always, taken care of same day. Even returned washed to my driveway. Highly recommend buying from Jack Demmer Lincoln. Ask for Jim Salloum. More

by MKZ Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LJ Parker, Josh Hershey, Yahya Thabateh, Jim Salloum
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We are happy to hear that our team took care of you in a timely manner.

April 20, 2021

Working with Nanette was great at Jack Demmer in Dearborn. Her knowledge of the Lincoln line up was very helpful in our final decision process in choosing a Nautilus. More

by lagius
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanette Vizachero
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We are happy to hear that Nanette provided you with such a positive buying experience.

April 15, 2021

The area accommodating when it comes to your needs and wants. I would recommend anyone who's in the market for a Lincoln to do business with Jack Demmer. More

by rbhirdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nanette Vizachero
Apr 21, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We are happy to hear that Nanette was so accommodating.

April 15, 2021

My vehicle was towed to Demmer without power in the early afternoon. The driver side window was down.My vehicle was left on the lot overnight with the window down. There was no attempt to restore power enoug More

by Disappointing
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Kawod
Apr 21, 2021 -

Jack Demmer Lincoln responded

Thank you for sharing your honest feedback with us. About an hour after your vehicle arrived to our dealership you spoke with our Service Advisor and told him not to touch the vehicle & that it was supposed to go to another dealership instead of being towed to us. We apologize for any miscommunication, however we were under the impression that we were not to touch your vehicle.

Apr 23, 2021 -

Disappointing responded

That is just an excuse!!.You mean to tell me..if a window is down on a vehicle if you service it or not and rain is anticipated and you have the tools to raise the window until it it towed somewhere else out of courtesy to the owner you could not raise the window up regardless of what dealer it was going to,or at least call the owner and asked if they would want the window raised even if there was a charge. Come on!!..The service advisor was given contact information at the time the vehicle was delivered to your dealership because he called and spoke to the person who brought the vehicle in later in the afternoon..No matter how you try to justify your blunder..its still not professional behavior and courtesy to a potential customer at a Lincoln Mercury Dealer!!!... Take Away the 1 star I gave you and change it to zero!!

April 14, 2021

Racha, our salesperson was fantastic. Very easy to talk to & not be pushy !!! She took her time to explain the controls of the vehicle as well as loaded the Lincoln App for us. She went over & above; obvio More

by Kris Tomovski
Recommend Dealer
Yes
Employees Worked With
Racha Hodroj
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln, Kris! We are so happy to hear that Racha provided you with such a fantastic sales experience.

April 14, 2021

I’ve been with Jack Demmer (Sales&Service) since 2013 never once have I had a problem they couldn’t take care of Joe in service is my go to guy 🙌🏽 no matter the problem he manages to figure it out for More

by K. Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kawod
May 19, 2021 -

Jack Demmer Lincoln responded

Thank you so much for your business & 5-star review of Jack Demmer Lincoln! We greatly appreciate your loyalty and kind words.

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