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Jack Daniels Porsche - Service Center
Upper Saddle River, NJ
18 Reviews
18 Reviews of Jack Daniels Porsche - Service Center
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August 15, 2023
In 3 years the service department has gone from one of the best to the WORST and they have/had been serving my cars for over 20 years. Calls are not returned, the service is have hazard with additional r the best to the WORST and they have/had been serving my cars for over 20 years. Calls are not returned, the service is have hazard with additional repairs needed once the car is returned. I won’t have a peddle car serviced there. I am currently having to work through Porsche NA to resolve an issue with them. More
by Ah53
Employees Worked With
Marc Van Hengst, Terence Taggart
November 21, 2022
I just want to say what a pleasure it was having my 2016 Porsche Cayenne repaired at this dealership. My service adviser was John Casella and he was fantastic. My Car had a DME Failure which the car wouldn' Porsche Cayenne repaired at this dealership. My service adviser was John Casella and he was fantastic. My Car had a DME Failure which the car wouldn't start. John got me in ASAP and even found me a loaner car. The loaner was a 2022 Macan and it was a pleasure to have. The part was on back order and I was able to keep the loaner for 1 1/2 months until my car was repaired. John kept me up to date and always on top of the situation. Was a very great experience even though I was upset the DME failed after only 6 years. Thank you John Casella! More
by Jpezzuti
Employees Worked With
John Casella
September 27, 2019
A wonderful sales experience, along with top notch service. I’ve been purchasing cars for more than five decades. In all that time, Marty Field has been the best sales associate with whom I’ve had the pleasure I’ve been purchasing cars for more than five decades. In all that time, Marty Field has been the best sales associate with whom I’ve had the pleasure of meeting. I bought my Boxster in 2016. I saw it in your show room and fell madly in love with it. Marty shared my enthusiasm and negotiated a more than fair deal and trade. There was no high pressure sales talk, and no rush.. after the purchase he continued to call to find out how he could be of further service and to affirm the beauty and wonder of this most excellent vehicle. During my subsequent visits for car check ups, we have opportunity to talk not simply about the Porsche brand, but also about our families and what wonderful turns our lives often take. Marty truly cares about his customers, and I know that he’s most responsive to anything that I or others might need. He’s the best. And speaking of the best, your Service department is nonpareil—Simply outstanding.in their ability and care for my beloved vehicle. I am a clergyman and therefore not terribly wealthy. But the Boxster was a retirement gift to myself, and it may well be the material possession which is given me most joy. Thank you Jack Daniels! More
by bobgram55
Employees Worked With
Marty Field
February 05, 2019
Exceeded my expectations - Chris Vender is a valuable asset! The level of professionalism and service is unmatched. Chris Vender went above and beyond. His level of courtesy, professionalism and knowledge is uns The level of professionalism and service is unmatched. Chris Vender went above and beyond. His level of courtesy, professionalism and knowledge is unsurpassed. He is a valuable asset to the Jack Daniels family. If I owned a dealership I would hire him instantly. I’m glad I made the choice to go with Porsche and am happy to have them serviced at Jack Daniels and in particular with Chris’ oversight. Looking forward to my next purchase and subsequent service at your store. More
by NNP007
January 16, 2019
Jack Daniels Porsche Timely Service Department Chris Vender who is the Service director, was professional, knowledge , transparent, turned around my windshield replacement/install in a VERY timely Chris Vender who is the Service director, was professional, knowledge , transparent, turned around my windshield replacement/install in a VERY timely manner and answered all questions with sincere transparency... KUDOS to Jack Daniels Porsche on his behalf! More
by Data
Employees Worked With
Ernest Ramos
November 20, 2018
My first service appointment at Jack Daniels Porsche Smooth service appointment at Jack Daniels Porsche today! Everyone from start to finish was friendly and accommodating! They have all kinds of snacks Smooth service appointment at Jack Daniels Porsche today! Everyone from start to finish was friendly and accommodating! They have all kinds of snacks and refreshments! Their coffee machine is the best! Wi fi too!😀 More
by Porschegirl
Employees Worked With
Erin Scherba, Gursh Singh, Chris Vender
November 07, 2018
Porsche Cayman Amazing team at Jack daniels! Would never go to any other Porsche dealer. Truly white glove treatment! Can’t wait for my next purchase at fhis deal Amazing team at Jack daniels! Would never go to any other Porsche dealer. Truly white glove treatment! Can’t wait for my next purchase at fhis dealership! Alan T More
by Allouismusic
Employees Worked With
Mark Meiler, Salvatore Tsegai
October 10, 2018
C4S Cabriolet I came in to pick up my 911 from service and saw the car, rest is history. Jonathan was extremely helpful, as well as knowledgeable. He was able to ge I came in to pick up my 911 from service and saw the car, rest is history. Jonathan was extremely helpful, as well as knowledgeable. He was able to get me a fair value on both my trade and the new 911. More
by Michael
Employees Worked With
Evan Gemma, Frank Gebbia, Jonathan D. Wein
July 25, 2018
Incompetent Porsche Service Center Unknown sound occurred in my car over and over and over again. I requested Jack Daniel Porsche to fix it quickly since my baby is scheduled to ride in Unknown sound occurred in my car over and over and over again. I requested Jack Daniel Porsche to fix it quickly since my baby is scheduled to ride in the back seat. However, they could not find the cause even after the four visits, so they asked them to come and find out for themselves. I haven't had this service and I regret it the most since I bought a Porsche. If other people visit this place, I would never want to stop it. Very unkind and not responding to e-mail. The same holds true for general managers. Never recommend More
by ssaki
Employees Worked With
Barbara Gesualdi, Evan Gemma
